Kharkiv Palace Hotel

Property class: 5 and above

Room options

View all photos for Classic Double Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a round table with a vase of flowers, a chair, and a large window with curtains.

Classic Double Room, 1 King Bed

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a chair, a desk, and a small table with a vase.

Premium Double Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, and a television.

Deluxe Double Room

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

A hotel room with a large bed, a television on a wooden cabinet, a bedside table with a lamp, and a mirror on the wall.

Suite, 1 Queen Bed

  • City view
  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Premium Twin Room, 2 Single Beds

  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Kharkiv

A luxury stay in the heart of Kharkiv awaits you at Kharkiv Palace Hotel. Within just a 10-minute stroll, you'll find Freedom Square and The Derzhprom. Highlights at this hotel include 3 restaurants, a full-service spa and free self-parking. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, The Pacific Spoon, is open for breakfast and lunch. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. 5468 square feet (508 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Kharkiv hotel include V. N. Karazin Kharkiv National University and Shevchenko Park.

What's nearby

  • Shevchenko Park - 3 min walk - 0.3 km
  • Freedom Square - 4 min walk - 0.4 km
  • V. N. Karazin Kharkiv National University - 4 min walk - 0.4 km
  • Kharkiv Zoo - 6 min walk - 0.5 km
  • Kharkiv National Academic Theater of Opera and Ballet - 14 min walk - 1.2 km

Getting around

  • Kholodna Hora Station - 11 min drive
  • Kharkiv-Levada - 12 min drive
  • Kharkiv (HRK-Kharkiv Intl.) - 27 min drive

Restaurants

  • ‪Франик - ‬4 min walk
  • ‪Якіторія / Yakitoria - ‬3 min walk
  • ‪Mol's Bar - ‬4 min walk
  • ‪GEORGIA | Джорджия Харьков - ‬3 min walk
  • ‪Буфет / Bufet - ‬3 min walk

About this property

Kharkiv Palace Hotel

Kharkiv Palace Hotel offers its guests a full-service spa, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 5468 square feet (508 square metres) and includes a conference centre. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Kharkiv Palace Hotel. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Kharkiv hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Conference rooms
  • 5468 sq ft of conference space
  • 508 sq. m of conference space
  • Built in 2011
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Kharkiv Palace Hotel offers 171 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: UAH 950 for adults and UAH 475 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Amadeus Viennese Cafe
  • Lobby Bar
  • Sky Lounge
  • The Pacific Spoon
  • The Terrace

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5,468 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: UAH 1000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for UAH 600.0 per night.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: UAH 134.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately UAH 950 for adults and from UAH 475 for children
  • Airport shuttle fee: UAH 550 per vehicle (one-way)
  • Pet fee: UAH 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: UAH 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Kharkiv
Hotel Kharkiv Palace
Kharkiv Palace
Kharkiv Palace Hotel
Kharkiv Palace Premier
Kharkiv Palace Premier Hotel
Kharkiv Premier Palace Hotel
Palace Hotel Kharkiv
Premier Palace Hotel Kharkiv
Khrarkiv Palace Hotel Hotel
Khrarkiv Palace Hotel Kharkiv
Khrarkiv Palace Hotel Hotel Kharkiv
Premier Palace Hotel Kharkiv
Kharkiv Palace Premier Hotel
Kharkiv Palace Hotel Hotel
Kharkiv Palace Hotel Kharkiv
Kharkiv Palace Hotel Hotel Kharkiv

Frequently asked questions

What is the cancellation policy at Kharkiv Palace Hotel?

Kharkiv Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kharkiv Palace Hotel?

Yep, Kharkiv Palace Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Kharkiv Palace Hotel?

Yep, there is an onsite spa at Kharkiv Palace Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Kharkiv Palace Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Kharkiv Palace Hotel.

Is Kharkiv Palace Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Kharkiv Palace Hotel is a hit with families.

Does Kharkiv Palace Hotel serve breakfast?

Yeah, buffet breakfast is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Kharkiv Palace Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Kharkiv Palace Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kharkiv Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kharkiv Palace Hotel?

Cats and dogs are welcome at Kharkiv Palace Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Kharkiv Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 419 out of 515 reviews
Rating 8 - Good. 74 out of 515 reviews
Rating 6 - Okay. 14 out of 515 reviews
Rating 4 - Poor. 6 out of 515 reviews
Rating 2 - Terrible. 2 out of 515 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
This was an excellent stay. The hotel is lovely, staff and so helpful and kind and the breakfast is fantastic. Next time I am in Kharkiv I will be staying here for sure.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This is the best hotel in Kharkiv. It has a spacious modern feel and we enjoyed our stay. Breakfast was great.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over NYE! Staff at the front desk spoke English so made checking in very easy. Lobby bar was a tad slow but probably because NYE special staffing so not a problem. Will stay every time in Kharkiv!
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good,service,room,quality of food at breakfast.But one disappointing -quality of sparkling wine on the breakfast,it was cheapest local one,named Shabo brut-strange budget level for such 5 star hotel
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

No it was less than anticipated not at all would be better if the stars would be assigned correctly
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness
They are being bombed so don't know what its really like, but i oaid a lot to stay in a gotel where it was hard to get intk parking, find the person to check in and most of the facilities where closed. Should have been half the price i paid.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The roims are great
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzeldi hiçbir problem olmadı personel gayet ilgiliydi
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never regret

Very good hotel with great service.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located. Comfortable rooms. Friendly staff.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very easy
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I ever stayed in. Contemporary, excellent service, convenient location
Stayed 7 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular hotel

We had an amazing time at this hotel!!! The room is spacious, clean and equipped with all the things you need for comfortable staying. The bed is huge and soft. Amazing room service with good prices and excellent service! The only drawback is that you can’t control the temperature inside the room instead you need to call to the receptionist and ask to lower or higher air conditioner.
Stayed 4 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hôtel. Highly recommend it!
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 9 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would recommend for business and personal stay

Clean, professional, friendly, top class service from hotel employee's.
Stayed 5 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous hotel! We were so comfortable. Breakfast was delicious. Staff very friendly and helpful. We will be back.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отель высокого уровня.

Отличный отель, европейского уровня. Персонал, охрана, чистота, спа, спортзал, завтраки всё на высшем уровне, вообще никаких нареканий.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично как всегда!
Stayed 2 nights in Sep 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otroligt hjälpsamma och alla bekvämligheter fanns, kanske inte så konstigt med tanke på att det är Kharkivs bästa och finaste hotell
Stayed 3 nights in Aug 2021
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

高いホテル

素晴らしい施設、豪華なホテル。 でも、下着を洗濯したいと伝えたらホテルで洗えるからと言われ頼んだら、4600円も取られました。 受付スタッフ以外は英語が話せないし、 正直、良いサービスとは言えません。
Stayed 3 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff is amazing.

This hotel's service is top shelf. Outstanding staff. I enjoyed the stay. Highly recommend. The only thing I don't recommend is to order a transfer to the airport - the guy was late and looked like a mob from 90', talking on a phone and wore a big golden chain, really like a mob. They arranged to have my PCR test in my room, brought the result back to me. Amazing. The personnel is like in a World top class hotel. I would stay again in there.
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel e bem localizado. As pessoas que trabalham no local são solicitos e tentam ajudar.
Stayed 3 nights in Jul 2021