2/10 Terrible
Pierre, Cutler Bay
Travelled with partner
13 Mar 2025
Disliked: Cleanliness, amenities, property conditions & facilities
It should be a crime to list a hotel room for rent that smells this musty. It made my lungs itch. This is housing for local service industry workers MASQUERADING as a hotel. You can tell by the bicycle chained outside one of the rooms, the deskstand outside another (by the street) with potted flowers and a used tired right beside it, as well as the window to one of the rooms on the opposite side of the reception office that’s decorated with knick knacks, stickers and other items. Obviously someone’s permanent housing. You don’t see any tourists walking around, in the pool or coming back from an excursion. I immediately asked Expedia and the hotel for a refund. The receptionist gave a reply that you can tell she’s had to say it over a hundred times “have to wait for manager on Monday”. We left within an hour or 2, booked a much nicer hotel last second right outside the newer hotel in the parking lot. Expedia should be embarrassed to list this room. If you go, check the posted images on the property’s page on Expedia. They threw in pictures of nice looking rooms (where’d they get those pictures?) mixed in with real pictures. Carpets haven’t been changed since Clinton administration. So to conclude: I left shortly after check in, had to book another hotel last minute and ended up paying for both hotels (absolutely worth it) because Key Largo Inn would not refund me.
Pierre
Stayed 1 night in Mar 2025