Independent - accommodation in Kerling

Our stay at Antara by Sleeping Lion felt quite underwhelming for the price we paid. The residence is often promoted with a lot of hype, but the experience did not match the expectations. Since it is a residence and not a hotel, we did not receive services that we usually associate with this price range. There was no room service and no daily housekeeping. We had to call the staff just to get our trash collected, and trash bags were only provided after we asked. The attached mall is not fully open yet, so there were very limited food options. It is also quite a far walk to SkyAvenue, which was tiring especially with two strollers. Out of the few eateries available, only one was halal which was Lion Kopi. The food was actually good but the outlet closes early. Convenience stores like CU at Tower A and Bila Bila at Tower D were helpful, and there is also Mix which mainly sells international snacks. There’s indoor pools but abit too enclosed to our liking, feels creepy. There’s beautiful landscaping and nice open spaces. However, it was very cold, so we could not enjoy the facilities or take many photos. The indoor playground was very small. There was only one slide and not much else. They enjoyed the arcade much more. Overall, Antara has a nice look and good potential but the services and facilities do not justify the price. There is room for improvement, especially in guest services and convenience, to truly match the value we pay.

Staff friendly and helpful, clean room and amenities well available. Parking with good security and eateries, minimart below

The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!