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Bertam Resort, Penang

4.0 star property
Upscale spa resort near Penang Golf Resort

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Photo gallery for Bertam Resort, Penang

Family Quadruple Room | Terrace/patio
Point of interest
Executive Suite
Food and drink
Violet Pool Suite | Bathroom
Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100
  • Popular LocationPenang Golf Resort4 min drive
  • Popular LocationButterworth Arena15 min drive
  • Popular LocationSunway Carnival Mall16 min drive
  • AirportPenang (PEN-Penang Intl.)47 min drive

Room options

Iris Pool Suite

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe With Balcony

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 27 sq m
  • Park view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 55 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Club Suite

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Deluxe Premier

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Violet Pool Suite

Violet Pool Suite

Violet Pool Suite

Highlights

Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 106 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Mercure Penang Beach
Pool
Kids pool
Parking included
Free WiFi
3.9 out of 5, Good, (705)
The price is AU$124
for 1 night
includes taxes & fees
28 May - 29 May
Mercure Penang Beach

About the area

Kepala Batas

At Bertam Resort, Penang, you'll be 2.1 km (1.3 mi) from Penang Golf Resort and 19.5 km (12.1 mi) from Butterworth Arena. Highlights at this resort include 2 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with access to the sauna and hot tub. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, karaoke and kids' swimming pool. Business travelers can take advantage of meeting rooms and a business centre. Plus you'll find free WiFi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4-property class Kepala Batas resort include Sunway Carnival Mall and Penang Bird Park.
View more Resorts in Kepala BatasOpens in a new window

What's nearby

  • Penang Golf Resort - 4 min drive
  • Allanze University - College of Medical Sciences - 5 min drive
  • Butterworth Arena - 15 min drive
  • Sunway Carnival Mall - 16 min drive
  • KOMTAR - 32 min drive

Getting around

  • Tasek Gelugor Station - 17 min drive
  • Penang (PEN-Penang Intl.) - 48 min drive

Restaurants

  • McDonald's - 19 min walk
  • OldTown White Coffee - 19 min walk
  • Baeshake Cafe - 4 min drive
  • Brader's Cafe Bertam - 19 min walk
  • Restoran Muhamad Loh - 18 min walk

About this property

Bertam Resort, Penang

Upscale spa resort near Penang Golf Resort
Bertam Resort, Penang offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, a library, and karaoke are also featured at the business-friendly Bertam Resort, Penang. Free self parking is available.

This 4-star Kepala Batas resort is smoke free.

  • 300 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Karaoke
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Bertam Resort, Penang offers 300 air-conditioned accommodations with private pools and MP3 docking stations. This accommodation offers separate dining areas. 50-inch Smart televisions come with cable channels and smart speakers.

This Kepala Batas resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include minibars and a safe. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Covered valet parking on site (MYR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 55 for adults and MYR 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Karaoke
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Private in-room pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels

Entertainment

  • 50-inch Smart TV with cable channels
  • MP3 dock
  • Private pool
  • Smart speaker

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bertam Resort, Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 159.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150 per accommodation, per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 55 for adults and from MYR 35 for children
  • Valet parking fee: MYR 30 per night
  • Rollaway bed fee: MYR 159.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bertam Resort Penang
Bertam Resort Water Park
Bertam Resort, Penang Resort
Bertam Resort, Penang Kepala Batas
Bertam Resort, Penang Resort Kepala Batas

Frequently asked questions

What is the cancellation policy at Bertam Resort, Penang?

Bertam Resort, Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bertam Resort, Penang?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Bertam Resort, Penang on 15 May 2024 start from AU$109.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bertam Resort, Penang?

Yep, Bertam Resort, Penang has a free self car park. Additionally there is covered valet parking for MYR 30 per night.

Are there any beaches close to Bertam Resort, Penang?

The closest beach to Bertam Resort, Penang is Pantai Merdeka (19.6 km).

Is there a spa on site at Bertam Resort, Penang?

Yep, there is an onsite spa at Bertam Resort, Penang. It has a hot tub and a sauna. You'll enjoy services like deep-tissue massages.

Does Bertam Resort, Penang have a pool?

Bertam Resort, Penang has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Bertam Resort, Penang?

Bertam Resort, Penang features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with private pools, 24-hour room service and dining areas.

What makes Bertam Resort, Penang a romantic place to stay?

A hot tub and couples spa treatments, as well as private pools in the guestrooms, all help set the scene for a romantic weekend at Bertam Resort, Penang.

Are there hot tubs in the rooms at Bertam Resort, Penang?

No, but there are private pools in the guestrooms.

Does Bertam Resort, Penang serve breakfast?

Yeah, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bertam Resort, Penang?

No, Bertam Resort, Penang does not offer an airport shuttle service.

Is there a bar or restaurant at Bertam Resort, Penang?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bertam Resort, Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bertam Resort, Penang?

No, pets and service animals are not allowed.

Bertam Resort, Penang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

10/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Siti Rohani, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the resort is very unique. 👍👍👍
Stayed 2 nights in Apr 2024

2/10 Terrible

Lee Jun

Disliked: Staff & service
My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous!
Stayed 2 nights in Sep 2023

10/10 Excellent

MOHD SHAHRIL BIN HJ MD

Liked: Cleanliness, amenities, property conditions & facilities
Pool is amazing
Stayed 1 night in Apr 2023

10/10 Excellent

Chee Labb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Comfortable for the entire family… the staff even arrange an interconnected room for us!
SunRise View
Sunset View
Pool Water is clean & warm…
Next to its own water park
Stayed 3 nights in Apr 2023