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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property
Hotel in Kendal with 24-hour front desk and restaurant

Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Desk, iron/ironing board, bed sheets
Combined shower/bathtub, hair dryer, towels
Interior detail
Bar (on property)
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi
The current price is AU$129
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
Station Road, Kendal, England, LA9 6BT
  • Kendal Castle
    ‪9 min walk‬
  • Brewery Arts Centre
    ‪11 min walk‬
  • Sizergh Castle
    ‪8 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk chair
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk chair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk chair
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk chair
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 3 Single Beds, Non Smoking

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk chair
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk chair
  • Sleeps 2
  • 1 Double Bed

About the area

Kendal

The Lakeland Kendal Hotel, Sure Hotel Collection by BW places you steps from Kendal Museum and within a short 5-minute stroll of The Quaker Tapestry Museum & Exhibition. Highlights at this hotel include a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a television in a common area. Plus you'll find a lift and a reception hall. English breakfast is available daily between 7:00 AM and 9:30 AM. .Attractions within a 15-minute drive of this 3-property class Kendal hotel include Yorkshire Dales National Park and Lake Windermere.

What's nearby

  • Kendal Museum - 2 min walk - 0.2 km
  • Kendal Castle - 9 min walk - 0.8 km
  • Brewery Arts Centre - 11 min walk - 1.0 km
  • Sizergh Castle - 8 min drive - 9.2 km
  • Levens Hall and Gardens - 9 min drive - 11.5 km

Getting around

  • Kendal Station - 1 min walk
  • Manchester Airport (MAN) - 92 min drive

Restaurants

  • ‪Fold Coffee - ‬1 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪George & Dragon - ‬7 min walk
  • ‪Handsome Snuff Bar - ‬7 min walk
  • ‪Subway - ‬8 min walk

About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Hotel in Kendal with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Lakeland Kendal Hotel, Sure Hotel Collection by BW also features room service (during limited hours), a television in common area, and a lift.

This 3-star Kendal hotel is smoke free.

  • 43 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Lakeland Kendal Hotel, Sure Hotel Collection by BW offers 43 accommodations with coffee/tea makers. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include a combined bath/shower unit. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Off site parking fee: GBP 2 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

Frequently asked questions

Does The Lakeland Kendal Hotel, Sure Hotel Collection by BW serve breakfast?

You bet, English brekkie is on offer daily from 7:00 AM to 9:30 AM.

How much does it cost to stay at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at The Lakeland Kendal Hotel, Sure Hotel Collection by BW on 1 Oct 2025 start from AU$129.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

No, The Lakeland Kendal Hotel, Sure Hotel Collection by BW does not offer an airport shuttle service.

Is there a bar or restaurant at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

No, only service animals are allowed.

The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 76 out of 185 reviews
Rating 8 - Good. 64 out of 185 reviews
Rating 6 - Okay. 23 out of 185 reviews
Rating 4 - Poor. 12 out of 185 reviews
Rating 2 - Terrible. 10 out of 185 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Julia

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is situated on a busy corner. Although you can park the car there to L unload & load luggage, the car park (cricket ground) was a good 5minute walk away, not ‘just across the road’ as explained. Room was clean but cramped we could have done with a larger floor space. Had we realised twin bedded rooms were smaller than double (the double opposite us was BIG), we would have gone double. Shower - we just couldn’t use at all as the water was boiling hot with no regulo. Staff admitted that water temp, ‘it is a nightmare’ and we were offered a chance to move but we were almost ready to leave. Friendly staff, nice bar and the food looked good. We are not complaining - it’s all part of the adventure for us but may be a little too below standards for some.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous, a real Must if staying here, great value
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Stayed 1 night in Jun 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely pleasant and helpful, everything spotlessly clean. Excellent breakfast served to table Good value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Eshaa

Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Travelled with family
Liked: Amenities
A great place jto stay for visiting Kendal and surrounding area. It was a bit difficult to find given the name, COUNTY HOTEL on the building, but Lakeland Kendal hotel on a stree level sign. It is the sane place. The hotel has mno official parking, but we got there early and parked right outside the main door, where we left our car for three days and nights wirhout interruption. The is a carpark elsewhere off the property. The staff were the most kind and helpful one is likely to meet. They made us feel qelcome from the very start of our stay.
Stayed 3 nights in May 2025

8/10 Good

craig

Stayed 1 night in May 2025

8/10 Good

Wai Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Extremely disappointing

1 membe of staff covering the bar,reception and serving meals. As a consequence the service was awful. We then waited over an hour for our dinner to be served. Not acceptable. The hotel was full so how come only one front facing staff on duty?
Stayed 1 night in May 2025

10/10 Excellent

Jack

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Not a luxury hotel by any means but very reasonably priced and conveniently located.
Stayed 4 nights in Apr 2025

6/10 Okay

Ross

Stayed 1 night in May 2025

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

It was fine!

Very clean. Double bed made up of two singles including 2 duvets zipped together. Unfortunately I didn’t sleep brilliantly as I was in the gap being scratched by the zip.
Stayed 1 night in May 2025

6/10 Okay

Andre

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The bathroom amenities below standard as the shampoo/shower gel is foam which does not work... Overall I would suggest looking at another place to stay in Kendal irrelevant of price
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i wanted to stay here but i changed the date on expedia and no one informed the hotel of the date change so my booking was cancelled What seems so strange if the hotel did not receive my booking how come the manager rang me whilst I was in Kendal on the day of my booking to tell me it was canceled
Stayed 1 night in Apr 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, good breakfast
Stayed 1 night in Apr 2025

8/10 Good

Lindquist

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, large enough rooms. Very nice breakfast and people working there is so nice.
Stayed 1 night in Apr 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service
A basic but pleasant hotel. Clean and centrally located in Kendal near the train station. Good for a no frills stop over.
Stayed 1 night in Apr 2025

10/10 Excellent

Umair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and clean rooms

Spacious and well lit rooms, comfortable beds. And excellent cooked to order hot breakfast. Slight negative is that the room needs good noise proofing, as we were disturbed by the noise from the other rooms and street.
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Rosaura

Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

I had a single room which was a good size, comfortable and furnished with an armchair, desk, chest of drawers and a wardrobe, which is more than you get in a good many hotels. There was also a good sized and well equipped shower room. My only criticism is their choice of coffee, which could be improved considerably. All the parts of the hotel that I visited were scrupulously clean and there was a friendly and efficient team on hand 24/7.
Shower room
Shower room
Single room
Single room
Stayed 1 night in Apr 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just me

A good location if travelling by train. Not much in the way of bar service and it was hit and miss as to when the bar closed
Stayed 4 nights in Apr 2025

6/10 Okay

chi

Rm 212, shower tap seem broken, so no hot water come out, then no hot shower. Also the window c’t shut up traffic noise in very early morning
Stayed 1 night in Apr 2025