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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property
Hotel in Kendal with 24-hour front desk and restaurant

Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Desk, iron/ironing board, bed sheets
Bar (on property)
Front of property – evening/night
Combined shower/bathtub, hair dryer, towels
Interior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi
The current price is AU$118
includes taxes & fees
11 Dec - 12 Dec

Explore the area

View map
Station Road, Kendal, England, LA9 6BT
  • Place, Kendal Museum
    ‪2 min walk‬
  • Place, Kendal Castle
    ‪9 min walk‬
  • Place, Brewery Arts Centre
    ‪11 min walk‬

Room options

View all photos for Standard Room, 3 Single Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 3 Single Beds, Non Smoking

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Wardrobe
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Wardrobe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Wardrobe
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Wardrobe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Wardrobe
  • Sleeps 2
  • 1 Double Bed

About the area

Kendal

The Lakeland Kendal Hotel, Sure Hotel Collection by BW places you steps from Kendal Museum and within a short 5-minute stroll of The Quaker Tapestry Museum & Exhibition. Highlights at this hotel include a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a television in a common area. Plus you'll find a lift and a reception hall. English breakfast is available daily between 7:00 AM and 9:30 AM. .Attractions within a 15-minute drive of this 3-property class Kendal hotel include Yorkshire Dales National Park and Lake Windermere.

What's nearby

  • Kendal Museum - 2 min walk - 0.2 km
  • Kendal Castle - 9 min walk - 0.8 km
  • Brewery Arts Centre - 11 min walk - 1.0 km
  • Abbot Hall Art Gallery - 13 min walk - 1.1 km
  • Lyth Valley - 3 min drive - 2.6 km

Getting around

  • Kendal Station - 1 min walk
  • Manchester Airport (MAN) - 92 min drive

Restaurants

  • ‪Duke of Cumberland - ‬3 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Fold Coffee - ‬1 min walk
  • ‪Handsome Snuff Bar - ‬7 min walk
  • ‪Bombay Bistro - ‬4 min walk

About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Hotel in Kendal with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Lakeland Kendal Hotel, Sure Hotel Collection by BW also features room service (during limited hours), a television in common area, and a lift.

This 3-star Kendal hotel is smoke free.

  • 43 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Lakeland Kendal Hotel, Sure Hotel Collection by BW offers 43 accommodations with coffee/tea makers. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include a combined bath/shower unit. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Off site parking fee: GBP 2 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

Frequently asked questions

Does The Lakeland Kendal Hotel, Sure Hotel Collection by BW serve breakfast?

You bet, English brekkie is on offer daily from 7:00 AM to 9:30 AM.

How much does it cost to stay at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at The Lakeland Kendal Hotel, Sure Hotel Collection by BW on 11 Dec 2025 start from AU$117.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

No, The Lakeland Kendal Hotel, Sure Hotel Collection by BW does not offer an airport shuttle service.

Is there a bar or restaurant at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

No, only service animals are allowed.

Reviews

The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 86 out of 214 reviews
Rating 8 - Good. 75 out of 214 reviews
Rating 6 - Okay. 31 out of 214 reviews
Rating 4 - Poor. 12 out of 214 reviews
Rating 2 - Terrible. 10 out of 214 reviews

Reviews

4/10 Poor

jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Srelhen

Stayed 6 nights in Jul 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Scottish decor’ for some reason. Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and coffee amenities. TV was working well. Bathroom looked recently refurbished. Staff were friendly and helpful throughout. I really liked their “free drink instead of housekeeping” option, which I absolutely decided to go for. Hotel is conveniently located to train station and a short walk into Kendal town centre.
Their over the top prose on the breakfast menu made me chuckle.
Stayed 2 nights in Aug 2025

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful, friendly and professional. The bedroom was well clean and tidy, great shower. Breakfast was outstanding, I was full all day.
Stayed 2 nights in Aug 2025

2/10 Terrible

p

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor at best

Stayed 1 night in Aug 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bed's are comfortable.
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel, great staff. Just enjoyed our stay.
Stayed 1 night in Aug 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was fine and breakfast was terrific, handy quick check in
Stayed 1 night in Jul 2025

6/10 Okay

Julia

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is situated on a busy corner. Although you can park the car there to L unload & load luggage, the car park (cricket ground) was a good 5minute walk away, not ‘just across the road’ as explained. Room was clean but cramped we could have done with a larger floor space. Had we realised twin bedded rooms were smaller than double (the double opposite us was BIG), we would have gone double. Shower - we just couldn’t use at all as the water was boiling hot with no regulo. Staff admitted that water temp, ‘it is a nightmare’ and we were offered a chance to move but we were almost ready to leave. Friendly staff, nice bar and the food looked good. We are not complaining - it’s all part of the adventure for us but may be a little too below standards for some.
Stayed 3 nights in Jul 2025

8/10 Good

Shirshendu

Stayed 2 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean old property
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, good breakfasts, decent-sized, comfortable room.
Stayed 4 nights in Jul 2025

8/10 Good

Mattias

Stayed 3 nights in Jul 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bedroom was spacious, bright, airy, very clean and fresh. Staff were very nice. Breakfast was freshly cooked and tasty. Great location for walking into town.
Stayed 3 nights in Jul 2025

8/10 Good

Matt

Travelled with group
Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, if a bit narrow. The road outside was rather loud. The bathroom was spacious and well-outfitted. The staff were very kind and helpful.
Stayed 1 night in Jul 2025

4/10 Poor

Darryl

Disliked: Staff & service, property conditions & facilities, room comfort

Broken shower, grim rooms, stubborn staff

Shower was broken such that the only possible setting was scalding, intolerably hot. We were offered an alternate room but it was in a repurposed outbuilding only accessible via a weird fire escape area, so we decided to put up with the broken shower. The staff just patronised us by saying no one else had complained about it, which I find unbelievable, and that it would be colder if set on half pressure, which we obviously tried and was complete BS. We asked for a late check-out as quid pro quo, and the staff declined. The rooms are generally pretty grim - see photo of the tiny prison-style windows. Kendal isn't great either (besides one very good restaurant named Sapore) and technically not even in the Lake District. If you want lakes, mountains and pretty towns, stay in Ambleside or further Northwest. This is the only review I've ever left on here but this was possibly the worst hotel I've ever stayed in. Locals told us it had changed its name around June 2025, presumably to shed the poor reputation. Beware.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2025

4/10 Poor

Keith

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were great but hotel was neglected, food was poor and our room had a very unpleasant smell, I did report to reception. Would not recommend this hotel
Stayed 1 night in Jul 2025

8/10 Good

Neil

Stayed 4 nights in Jun 2025