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4.2 out of 5

"Stayed here for one night in July 2020. Clean neat and fulfilled my needs. Booked a deluxe room with king bed which it had, however found the rest of ... " More

By a verified traveller on Tue 14 Jul 2020

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Hotel Description

City Centre Motel puts you in the center of Kempsey, 2.7 km (1.7 mi) from Wigay Aboriginal Culture Park and 3 km (1.8 mi) from Kempsey Museum. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

TVs with cable channels are featured in all 43 rooms, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and room service. Additionally, phones, irons/ironing boards, and desks are available.

This business-friendly motel offers free WiFi in public areas, a garden, and luggage storage. Additionally, you'll find laundry facilities. Continental breakfast is available daily. There's also the convenience of free RV/bus/truck parking.

Sights within a 10-minute drive of this 3.5-star Kempsey motel include Kempsey Golf Club and Slim Dusty Heritage Centre.

Economy Double or Twin Room, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 2 Max
AU$93* Per night/room 10 Aug. - 11 Aug.

Deluxe Room, Non Smoking (Deluxe King Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking (Twin Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking (Standard Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, Non Smoking, Jetted Tub (Executive Spa Suites)

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Centre Motel ratings based on 136 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Centre Motel

Everyone (93) Couples (20) Family (23)
3 out of 5
Stayed here for one night in July 2020. Clean neat and fulfilled my needs. Booked a deluxe room with king bed which it had, however found the rest of the room a little dated, and was disappointed that there was no opening windows, when other rooms on other sides of the motel had them. This made the room quite warm and stuffy, especially as we don't like to sleep with the air conditioning on.

Posted by , from Sydney on 14 Jul. 2020

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Comment from Hotel Management

14 Jul. 2020 by City Centre

Hi Mike. Thank you for your score and feedback. We have taken your comments onboard for internal discussion and thank you for giving us your views. We hope to have the opportunity to welcome you back to the City Centre Motel Kempsey

2 out of 5
No hot water in room till morning in spa room had 5 minute shower out of hot water

Posted by , from Kempsy on 9 Jul. 2020

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Comment from Hotel Management

9 Jul. 2020 by City Centre

Hi Michael. Thank you for sharing your feedback. Again we apologise that you had limited hot water until this morning. While it isn't ideal, it's not something we can fix on the spot, unfortunately with every room full we didn't have the option to move you to another room. We do hope that our sincere apologies and the refund you received this morning are enough for you to consider stay with us again should you require accommodation in our area again.

1 out of 5
The bathroom smelt of urine. Other guests partied till all hours of the morning in the Carpark smashing glasses. To make thing worst people were screaming and banging on our door for 15 mins at 2am in the morning. My fri3nd and our were scared to open the door and more so scared for the safety of our car!!

Posted by , from Sydney on 13 Jun. 2020

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Comment from Hotel Management

14 Jun. 2020 by City Centre

Hi Jess Thank you for your review. We are disappointed that your stay with us was not our usual standard as we take pride in making every guest feeling welcome and comfortable. I am sorry your stay with us wasn’t what it should have been. It is very unusual to have noise in the motel as it is generally reported by guests as a quiet, sleepy place. Thankfully no broken glass was found on the premises. We have a high standard of cleanliness which is why most people return according to most of our reviews. I can only think that the urine smell may have come from the drain which we will attend to immediately. Our Management team are on call 24 hours a day and if you had called them, all these issues could have been rectified immediately.

5 out of 5
Staff very friendly and helpful Central position handy

Posted by , from Nudgee on 24 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Janelle

Thank you for your kind review, much appreciated.

5 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Janelle

Thank you your review, much appreciated.

4 out of 5
Very good value for money location good meal in RSL was excellent

Posted by on 2 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Janelle

Thank you, your review is appreciated.

4 out of 5
Rooms were very clean and staff are friendly easy walking distance to everything

Posted by on 1 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Janelle

Thank you taking the time to submit a review, much appreciated.

4 out of 5
Very clean and comfortable room. Excellent Chinese restaurant.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Janelle

Pleased to hear that you found our rooms clean and comfortable, yes the Chinese Restaurant food is amazing. Thank you for staying with us and submitting this review.

4 out of 5

Posted by on 16 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Janelle

Thank you for your review

5 out of 5
Excellent thank you and location is great , close to everything. Staff excellent , room great 👍👍

Posted by on 26 May 2019

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Comment from Hotel Management

27 May 2019 by Janelle

Thank you, much appreciated.

Property Features

There's a restaurant on site. WiFi is free in public spaces. The business-friendly City Centre Motel also features an outdoor pool, a garden, and laundry facilities. Self parking is free. This 3.5-star Kempsey motel is smoke free.

  • 43 guestrooms or units
  • Dining venue
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Coffs Harbour, NSW (CFS) (105.4 km / 65.5 mi)
  • Train station: Kempsey Station (1.2 km / 0.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

City Centre Motel offers 43 air-conditioned accommodations with minibars and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided. This Kempsey motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

City Centre Motel has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Staffed front desk

Hotel Names

  • City Centre Motel Kempsey
  • City Centre Kempsey
  • City Centre Motel Motel
  • City Centre Motel Kempsey
  • City Centre Motel Motel Kempsey

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.