See all properties
Save

Sherwood Exclusive Kemer

Family-friendly beachfront location with 11 outdoor pools

Photo gallery for Sherwood Exclusive Kemer

Private beach, sun-loungers, beach umbrellas, beach towels
Creator video
Private beach, sun-loungers, beach umbrellas, beach towels
11 outdoor pools, pool loungers
Miscellaneous

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Spa pool
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View map
Ahu Unal Aysal Cad No 37, Kemer, Antalya, 7994
  • Place, DinoPark
    ‪5 min drive‬
  • Place, Kemer Merkez Bati Public Beach
    ‪7 min drive‬
  • Place, Liman Street
    ‪8 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room

Shower, free toiletries, hair dryer, towels

Deluxe Double Room

Highlights

Furnished balcony
Garden
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Furnished balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Garden view
  • 58 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Furnished balcony
Garden
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony
Garden
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Superior Room

Deluxe Superior Room

Deluxe Superior Room

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Garden
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Lagoon Superior Room

Lagoon Superior Room

Lagoon Superior Room

Highlights

Furnished balcony
Garden
Soundproofed
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Lake view
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Lagoon Room

Lagoon Room

Lagoon Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Garden
Soundproofed
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Lake view
  • 29 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Furnished balcony
Garden
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Garden view
  • 29 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Duplex Suite

Duplex Suite

Duplex Suite

Highlights

Furnished balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Sea view
  • 80 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Swimup Room

Swimup Room

Swimup Room

Highlights

Furnished balcony
Garden
Soundproofed
Private pool
Air conditioning
Free minibar items
Flat-screen TV
2 bedrooms
  • Desert view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Duplex Family Suite

Duplex Family Suite

Duplex Family Suite

Highlights

Furnished balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Garden view
  • 83 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Lagoon Room Diamond Service

2 bedrooms, premium bedding, free minibar, in-room safe

Lagoon Room Diamond Service

Highlights

Furnished balcony
Garden
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
2 bedrooms
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

2 bedrooms, premium bedding, free minibar, in-room safe

Deluxe Quadruple Room

Highlights

Furnished balcony
Garden
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Swim Up Diamond Service

View from room

Swim Up Diamond Service

Highlights

Furnished balcony
Garden
Soundproofed
Private pool
Air conditioning
Free minibar items
Flat-screen TV
2 bedrooms
  • Desert view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Suite Diamond Service

Flat-screen TV

Family Suite Diamond Service

Highlights

Furnished balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

About the area

Kemer

A family-friendly stay in Kemer awaits you at Sherwood Exclusive Kemer. You'll be 31.3 km (19.5 mi) from Konyaalti Beach Park. Highlights at this beachfront hotel include 7 restaurants, 11 outdoor swimming pools and a full-service spa. .A day of pampering at Elements can include massages, body scrubs and facials along with aromatherapy and mani/pedis. With 4 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. 6994 square feet (650 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Continental breakfast is available. There's also the convenience of free self parking. .Attractions in proximity to this Kemer hotel include Lara Beach and Konyaalti Beach.

What's nearby

  • DinoPark - 5 min drive - 3.0 km
  • Kemer Merkez Bati Public Beach - 7 min drive - 6.8 km
  • Liman Street - 8 min drive - 7.5 km
  • Kemer Marina - 10 min drive - 8.3 km
  • Moonlight Beach and Park - 11 min drive - 8.6 km

Getting around

  • Antalya (AYT-Antalya Intl.) - 59 min drive

Restaurants

  • ‪Lobby Bar Eldar Resort Hotel - ‬12 min walk
  • ‪Sherwood Club Kemer Main Restaurant - ‬1 min walk
  • ‪Club Kristall - ‬13 min walk
  • ‪İvriz Restaurant @ Majesty Club La Mer Art - ‬11 min walk
  • ‪sherwood club kemer pool bar - ‬3 min walk

About this property

Sherwood Exclusive Kemer

Family-friendly beachfront location with 11 outdoor pools
Some rates at Sherwood Exclusive Kemer are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the hotel's beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Sherwood Exclusive Kemer, you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 8 bars/lounges. WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this Kemer hotel.

  • 406 guestrooms or units
  • 7 dining venues
  • 4 bars by the pool
  • 8 bars or lounges
  • Conference rooms
  • 6994 sq ft of conference space
  • 650 sq. m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Sherwood Exclusive Kemer offers 406 accommodations with free minibar items and a safe. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Elements has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Outdoor pool
Sherwood Blue Belek - Adults Only
  • Breakfast included
  • Parking included
  • Gym
  • Business services
Sherwood Blue Belek - Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee: EUR 20 to 60 per person
  • 4 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 11 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Motor boating
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Volleyball
  • Water skiing
  • Waterslide

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6,994 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 15 November 2025 to 31 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sherwood Exclusive Kemer

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 20 to 60 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 2314

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Sherwood Club All Inclusive
Sherwood Club All Inclusive Hotel
Sherwood Club All Inclusive Hotel Kemer
Sherwood Club Kemer All Inclusive
Sherwood Club Kemer Resort
Sherwood Club Resort
Sherwood Exclusive Kemer All Inclusive All-inclusive property
Sherwood Club
Sherwood Exclusive All Inclusive All-inclusive property
Sherwood Exclusive Kemer All Inclusive
Sherwood Exclusive All Inclusive
Sherwood Club Kemer – All Inclusive
Sherwood Exclusive Inclusive
Sherwood Exclusive Kemer Hotel
Sherwood Exclusive Hotel
Sherwood Exclusive
Hotel Sherwood Exclusive Kemer Kemer
Kemer Sherwood Exclusive Kemer Hotel
Hotel Sherwood Exclusive Kemer
Sherwood Exclusive Kemer Kemer
Sherwood Exclusive Kemer – All Inclusive
Sherwood Club Kemer All Inclusive
Sherwood Club Kemer – All Inclusive
Sherwood Club Kemer
Sherwood Exclusive Kemer Hotel
Sherwood Exclusive Kemer Kemer
Sherwood Exclusive Kemer Hotel Kemer
Sherwood Exclusive Kemer All Inclusive

Frequently asked questions

What is the cancellation policy at Sherwood Exclusive Kemer?

Sherwood Exclusive Kemer offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sherwood Exclusive Kemer?

Yep, Sherwood Exclusive Kemer has a free self car park.

Are there any beaches close to Sherwood Exclusive Kemer?

The closest beach to Sherwood Exclusive Kemer is Lara Beach (32.9 km).

Is there a spa on site at Sherwood Exclusive Kemer?

Yep, Elements is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Sherwood Exclusive Kemer have a pool?

Sherwood Exclusive Kemer has 11 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Sherwood Exclusive Kemer have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sherwood Exclusive Kemer?

Sherwood Exclusive Kemer features a private beach, 4 poolside bars and 11 outdoor pools. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Sherwood Exclusive Kemer a romantic place to stay?

1 hot tub and a private beach, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Sherwood Exclusive Kemer.

Is Sherwood Exclusive Kemer family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Sherwood Exclusive Kemer is a hit with families.

Does Sherwood Exclusive Kemer serve breakfast?

Yep, complimentary brekkie is on offer daily.

Is there a free airport shuttle available at Sherwood Exclusive Kemer?

No, Sherwood Exclusive Kemer does not offer an airport shuttle service.

Is there a bar or restaurant at Sherwood Exclusive Kemer?

Relax with a coldie at the 4 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sherwood Exclusive Kemer?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Sherwood Exclusive Kemer?

No, pets and service animals are not allowed.

Sherwood Exclusive Kemer Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 106 reviews
Rating 8 - Good. 44 out of 106 reviews
Rating 6 - Okay. 15 out of 106 reviews
Rating 4 - Poor. 7 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalia Vilenovna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, we enjoyed it and would like to come
Stayed 10 nights in Oct 2025

10/10 Excellent

Araz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit with the family and will not be last. Sherwood is perfect as usual. Thanks to all the staff making this place a wonderful area to the family holidays.
Stayed 4 nights in Sep 2025

10/10 Excellent

Khurram

Stayed 4 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

4/10 Poor

Ercan

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
This property is at a very good location with a nice beach and several clean pools. Personnel is fine. The property is also clean overall. However, its main restaurant was invaded by flies during our stay. It was not possible to enjoy the food, especially the dessert which was always covered by several flies. This indicates an insensitive management to sanitation.
Stayed 5 nights in Jun 2025

10/10 Excellent

Fatih

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good especially for kids
Stayed 4 nights in Jul 2025

10/10 Excellent

Ahmet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Having an uncomfortable stomachache after every meal was unpleasant. I expected the food to be better. I hope this can be improved. If so, everything would be perfect. Thanks a lot for everything.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gökhan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerçekten paranızın hakkını alıyorsunuz çok düzgün bir yer yiyecekler yabancı alkollü içecekler çok iyi
Stayed 2 nights in Sep 2023

10/10 Excellent

tutku

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
if you are looking for a place for your kids, stop looking. This is the place...
Stayed 7 nights in Apr 2025

8/10 Good

Paul

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great holiday destination and fab services

Excellent hotel with very friendly staff, great facilities and very fresh and lovely food. Only issue I would say it cleaners need to be better they tidied rather than cleaned. Luchia on guest relations was amazing lady and best customer service person ever dealt with. She helped sort maintenance issue that without her wouldn’t have got sorted so quickly and she’s very firmed it n sweet!!
Stayed 7 nights in Oct 2024

8/10 Good

Sait

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 4 nights in Sep 2024

8/10 Good

Muratcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t recommend for couples or fellow travelers. For families with kids it’s ideal
Stayed 4 nights in Aug 2024

10/10 Excellent

FAIZA

Stayed 5 nights in Aug 2024

6/10 Okay

Souraya

Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Nice facility however, staff are not polite and the restaurant and rooms are not clean. Food was very average and bed not confortable. Pools, garden and kids club are very nice.
Stayed 9 nights in Aug 2024

8/10 Good

DEAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall a fantastic place. However, most rooms have something wrong. My sink was away from the wall and the patio doors were broken. They are going to need to spend some money in the coming years on all the rooms which all seem similar,!with similar problems.
Stayed 7 nights in Aug 2024

6/10 Okay

Pascale

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel location and stay is excellent, but the food is terrible, and the room isn’t very clean.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

Overall very disappointing. Was not expecting a quality matching with the top tier or second tier hotels in the same area / same concept but a decent quality was expected. Lack of management and supervision for any areas ruining the experience and same brings a problem overall hygiene as managing common areas for too many guests requires extra care, everyone in the group got sick with stomach bug. Staff are unprofessional and not trained at all for their duties as well as seen unhappy/ not motivated. They are not aware about customer expectations and satisfaction and some of them are really aggressive. Rooms are lacking attention with missing items and lack of maintenance. For example air conditioner was making huge noise due to not maintained properly with a very dirty filter ( see the photos). Luckily only stayed 4 days. Only good point is the layout of the hotel as they allocated pools in between living quarters. Surely deleting this hotel and any of their group from our list.
Stayed 4 nights in Aug 2024

8/10 Good

Margarita

Liked: Cleanliness
Upon arriving to the resort we were given a room with a broken airconditioner, when addressing the issue we had to wait almost 6 hours until we were given another room, the second room we were given had no hot water so the checkin wasn't until 11 pm. Spend over 10 hours until settled in our roo. That also had some broken hardware all over the room. Staff was not very friendly, anything we would order at restaurants or buffet we had to wait for a long time sometimes they would just forget and never bring it. Its definitely not a 5 star resort i would give it a solid 3 1/5 starts.
Stayed 5 nights in Aug 2024

8/10 Good

Oleg, St-Petersburg

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Aug 2024

8/10 Good

Kevin

Stayed 5 nights in Jul 2024

8/10 Good

Zihni

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genel olarak güzel ama lezzetli bir yemek bulamadık maalesef, gözleme dışında.
Stayed 4 nights in May 2024

6/10 Okay

Julian

Travelled with family
Disliked: Staff & service
It's definitely not 5 star. Tired in a lot of areas. Staff are not friendly. Our room was overlooking a water park for The hotel next door. So not nice to look at and loud every single night til midnight. Our room was not cleaned every day and did not restock the fridge every day. We had a good time despite this but this is NOT a 5 star resort.
Stayed 7 nights in Jul 2024

6/10 Okay

Yilmaz

Travelled with family
Disliked: Staff & service, amenities
The hotel had many problems. The waiters argued a lot and nothing we asked for came on time.
Stayed 5 nights in Jul 2024

8/10 Good

Vitalii

Liked: Cleanliness, staff & service, amenities
I had a nice stay
Stayed 5 nights in Jun 2024

10/10 Excellent

ANIL

Stayed 3 nights in Jun 2024