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Zumrut Palas Hotel

Photo gallery for Zumrut Palas Hotel

Reception
Living area
Restaurant
Standard Room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Restaurant
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is AU$81
includes taxes & fees
20 July - 21 July

Explore the area

View map
Tekir Yaylasi Erciyes Kümeevler 15, Kayseri, Kayseri, 38210
  • Place, Erciyes Ski Resort
    ‪18 min walk‬
  • Place, Kayseri Castle
    ‪24 min drive‬
  • Place, Sirin Aquapark
    ‪33 min drive‬
  • Airport, Kayseri (ASR-Erkilet Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Suite Room

Standard Suite Room

Standard Suite Room

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed, 1 Large Single Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Roof Standard Room

Roof Standard Room

Roof Standard Room

  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Economy Triple Room, Multiple Beds, Accessible, Non Smoking

Economy Triple Room, Multiple Beds, Accessible, Non Smoking

Economy Triple Room, Multiple Beds, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Economy Room (No Window)

Economy Room (No Window)

Economy Room (No Window)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Kayseri

At Zumrut Palas Hotel, you'll be 23.9 km (14.8 mi) from Kayseri Castle. Highlights at this ski hotel include a restaurant and free self-parking. .With ski-in ski-out access, there's more time for cross-country skiing and snowboarding and you'll find ski storage on site. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of an airport shuttle. .Sights within a 20-minute drive of this 3.5-property class Melikgazi hotel include Erciyes Ski Resort and Doner Kumbet.

What's nearby

  • Erciyes Ski Resort - 18 min walk - 1.6 km
  • Meydan Camii - 24 min drive - 26.7 km
  • Kayseri Castle - 24 min drive - 26.4 km
  • RHG Enertürk Enerji Stadium - 30 min drive - 33.3 km
  • Sirin Aquapark - 33 min drive - 38.3 km

Getting around

  • Kayseri Station - 22 min drive
  • Kayseri (ASR-Erkilet Intl.) - 31 min drive

Restaurants

  • ‪Kardan Adam - ‬4 min walk
  • ‪Das3917 Bar - ‬19 min walk
  • ‪Radisson Lounge - ‬11 min walk
  • ‪Tekir Sucuk Evi - ‬5 min drive
  • ‪Meşhur Tekir Tatlıcısı - ‬8 min walk

About this property

Zumrut Palas Hotel

Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Ski-in/ski-out access, ski storage, and tour/ticket assistance are also featured at Zumrut Palas Hotel. Free self parking is available.

This 3.5-star Kayseri hotel is smoke free.

  • 39 guestrooms or units
  • Manager's reception (free)
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
Zumrut Palas Hotel offers 39 accommodations with minibars. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers. Housekeeping is provided on a daily basis.

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The price is AU$98
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Cross-country skiing
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • Children's dinnerware
  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Minibar

More

  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 70 (return), (from 2 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2022-38-0038

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Alcohol isn't served or allowed at Zumrut Palas Hotel.

Property is also known as

Zumrut Palas Hotel Hotel
Zumrut Palas Hotel Kayseri
Zumrut Palas Hotel Hotel Kayseri

Frequently asked questions

Is parking available at Zumrut Palas Hotel?

Yep, Zumrut Palas Hotel has a free self car park.

How much does it cost to stay at Zumrut Palas Hotel?

As of 25 June 2026, prices found for a 1-night stay for 2 adults at Zumrut Palas Hotel on 20 July 2026 start from AU$81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Zumrut Palas Hotel a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Zumrut Palas Hotel.

Is Zumrut Palas Hotel family-friendly?

You bet! With amenities such as highchairs and children's dinnerware in the guestrooms, it's no surprise that Zumrut Palas Hotel is a hit with families.

Is there a free airport shuttle available at Zumrut Palas Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Zumrut Palas Hotel?

Yep, you can grab a meal at Zumrut Palas Hotel's onsite restaurant.

What time are check-in & check-out at Zumrut Palas Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Zumrut Palas Hotel?

No, pets are not allowed.

Zumrut Palas Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 48 reviews
Rating 8 - Good. 19 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

ronny

Liked: Cleanliness, staff & service, property conditions & facilities
Ski shop in house and bufffet
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfect location. Right across from the slopes and restaurants. The room was bigger than expected. I had a queen and a twin bad. Was nice to have breakfast and dinner included in case you didn’t want to walk around.
View from my room
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Carlos Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Syukri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful and friendly. I got free room upgrade during low season
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zumrut is just a stone throw away from the main slope and gondler. They have their own ski equipment shop at the main gate. Food wise is a bit limited but adequate. The staff are really friendly and helpful and our rooms where clean. In terms of facilities there isn't much and the hotel isn't in the same class as others along this strip, but it is excellent value for money.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities
People were very nice and helpful, but, walls are paper thin, water in shower was not very hot and very low flow, sink faucet had a tiny crack and sprayed a fine jet out the side.. Otherwise, a nice place for the price! It was off-season and very few people at the ski area by April 8.. probably a better experience when things are busier..
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived we felt welcome. Staff is very friendly and helpful. Food is delicious, definitely one of the best dinners in the area. The view straight out the front door is to the mountains, cable car is accessible in the summer to a certain height. The rooms was very clean and fresh, a nice fragnance hits you as soon as you enter, and the shower is great too. The floors are accesible by elevator which helps a lot with carrying luggages. Wifi has a good signal and works perfect all around the building. For all the above, and all the friendly people weve met, we would definitely come again
Stayed 1 night in Aug 2022
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very simple stay that’s across the street from the Tekir gate lift. There is no ski rental on the property, just a ski shop. You walk across the street, rent you gear and go skiing, great location! Pro tip: stay in the Kayseri instead. There is nothing to do in the area at all. No speed ski, super expensive restaurants that only open at 19:00 (the slopes close at 17:00 - so you have 2 dead hours !!!) If you stay in Kayseri - it’s a 25 minute drive, 120 TL parking right at the ski rental, once done - go to Kayseri and it’s a huge city with everything in it! The hotels are 1/4 of the price, as well as all other prices. You do not need to carry the ski gear around - rent it for a few days and they store it for you anyways!
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel çok ilgili otelin yeri çok iyi tam Erciyes’in karşı. Yemek seçeneği az çok
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kubra

Liked: Staff & service, amenities
Disliked: Cleanliness
Oda temizliği yeterli değildi bunun dışında herşey mükemmeldi
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Aysan

Liked: Cleanliness, staff & service
Aile odası seçtiğimiz için büyüktü. Personelin tümü çok yardimseverdi.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Bekir günhan

Liked: Staff & service, amenities
Çalışanlar çok kibarlardı ve anlayışlılardı. Otelde rahattı. Lokasyon olarakta güzel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güler yüz ve samimiyet için teşekkür ederiz
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sinan

Liked: Cleanliness, staff & service, amenities
Temizlik orta seviye personel çok nazik ve yardım sever di
Stayed 1 night in Jan 2026
Verified

8/10 Good

KÜRSAT

Liked: Cleanliness, staff & service, amenities
Odaların temizliği ve büyüklüğü iyi. Personel ilgili. Pistlere yakınlığı gayet iyi.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

İdeal

Kötü tarafları: Biz arkadaşımla ekonomik odada kaldık ilk odaya girdiğimizde yorganlar temiz değildi banyoda yasak olmasına rağmen sigara kokuyordu. Kayağa gitmeden önce haber verdik geldiğimizde daha temizdi ama sigara kokusu ne yazıkki 4 gün boyunca gitmedi banyodaki havalandırma sistemi kötü. İyi tarafları: Kahvaltı çok iyi, yemek kalitesi genel olarak iyi. Çalışanlar çok ilgili ellerinden gelen yardımı sağlıyorlar. Kayak kiralama tesisleri yine iyi ilgililer ve kaliteliydi bir sıkıntı yaşamadık. Havalimanına ve istenilen yere makul fiyata transfer var. Diğer arkadaşlar standart odalarda kaldılar şikayetleri yok. Genel olarak iyi bir daha gelsek yine kalırız.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Emin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personelin ilgi alakası ve güler yüzlülüğü değerliydi. Yemekler oldukça başarılıydı. Teşekkürler.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aile ve spor için uygun fiyat süper lokasyon.

Temiz düzenli kibar anlayış ile yönetilen , fiyat performans oteli . Kesin olarak aile ile gelinip kalınacak yada spor yapmak üzere odaklananlar için iyi bir otel . Kahvaltı ve yemekler kararında olması gerektiği kadar ve çeşitlilikte idi .
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok memnun kaldik hatta oda bulursak bu hafta sonuda gelicez
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Derya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wundebare Schie Urlaub

Es war wunderbar, das Personal war sehr hilfsbereit und freundlich. Das Hotelzimmer ist sauber,und groß genug, täglich geputzt und die Pflege Produkte , Wasser, Tee Kaffe, getrocknete Früchte und die Nüsse im Zimmer werden jeden Tag erneuert.Das Hotel ist in nähe von der Schieanlage, nur 2 Minuten Fußweg. Es gibt auch 20 Prozent auf Schie Equipment Reduzierung für die Hotel Kunden.Es gibt Transport Möglichkeiten zum Flughafen und zu Kayseri. Auf jeden Fall werden wir nochmal buchen.Danke für die schöne Erlebniss.
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite the fact that in June Erciyes is not full of people, this hotel was working perfectly. Very helpfull staff ready to assist with a bit unusual requests coming from our big family.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Heli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place

Ten points!
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Berna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Atalay

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ogulcan

Stayed 1 night in Jan 2026