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Radisson Blu Hotel, Mount Erciyes

Slopeside fun with 2 restaurants and 2 bars/lounges

Photo gallery for Radisson Blu Hotel, Mount Erciyes

Indoor pool, outdoor pool, pool loungers
Creator video
2 bars/lounges, gastropub, gastropub
Premium Room, Mountain View
Coffee and/or coffee maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
Hisarcik Mh.Tekir Yaylasi,Kume Evler 163, Kayseri, Kayseri, 38220
  • Erciyes Ski Resort
    ‪5 min walk‬
  • Kayseri Castle
    ‪23 min drive‬
  • Meydan Camii
    ‪24 min drive‬
  • Kayseri (ASR-Erkilet Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Suite, Balcony, Mountain View

Junior Suite, Balcony, Mountain View

Junior Suite, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • 45 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, Mountain View

Premium Room, Mountain View

Premium Room, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Premium bedding
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

View from room

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room, Balcony

View from room

Superior Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite, Balcony, Mountain View

Premium bedding, free minibar, in-room safe, desk

Suite, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • Mountain view
  • Sleeps 5
  • 1 King Bed

About the area

Kayseri

At Radisson Blu Hotel, Mount Erciyes, you'll be 25.7 km (15.9 mi) from Kayseri Castle. Highlights at this ski hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The buffet restaurant, Breakfast Room, is open for breakfast. Sky Lounge is the hotel's own gastropub, serving drinks along with light fare. Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. A meeting room and a business centre are among the business amenities offered. Other amenities include an outdoor swimming pool, an indoor swimming pool and free Wi-Fi in public areas. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of a ski shuttle. .Sights within a 30-minute drive of this Melikgazi hotel include Erciyes Ski Resort and Doner Kumbet.

What's nearby

  • Erciyes Ski Resort - 5 min walk - 0.5 km
  • Kayseri Castle - 23 min drive - 27.4 km
  • Meydan Camii - 24 min drive - 27.8 km
  • RHG Enertürk Enerji Stadium - 30 min drive - 33.0 km
  • Sirin Aquapark - 33 min drive - 37.9 km

Getting around

  • Kayseri Station - 25 min drive
  • Kayseri (ASR-Erkilet Intl.) - 39 min drive

Restaurants

  • ‪Meşhur Tekir Tatlıcısı - ‬16 min walk
  • ‪Erciyes Tatlıcısı - ‬20 min walk
  • ‪Mirada Del Lago Hotel - ‬14 min walk
  • ‪Tekir Sucuk Evi - ‬8 min drive
  • ‪Arlberg Cafe & Ski - ‬9 min walk

About this property

Radisson Blu Hotel, Mount Erciyes

Slopeside fun with 2 restaurants and 2 bars/lounges
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool and a children's pool. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Kayseri hotel.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2021
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Radisson Blu Hotel, Mount Erciyes offers 60 accommodations with free minibar items and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Languages

English, French, Russian, Turkish, Ukranian

Similar properties

Front of property

Mirada Del Lago Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 18 reviews
Mirada Del Lago Hotel

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 9 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Breakfast Room
  • Lounge
  • Main Restaurant
  • Sky Lounge

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 31 March and 15 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 170.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 9 for children
  • Rollaway bed fee: EUR 170.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property Registration Number 20/03/2019 - 18885

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Radisson Blu Hotel Mount Erciyes
Radisson Blu Hotel, Mount Erciyes Hotel
Radisson Blu Hotel, Mount Erciyes Kayseri
Radisson Blu Hotel, Mount Erciyes Hotel Kayseri

Frequently asked questions

What is the cancellation policy at Radisson Blu Hotel, Mount Erciyes?

Radisson Blu Hotel, Mount Erciyes offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Radisson Blu Hotel, Mount Erciyes?

Yep, Radisson Blu Hotel, Mount Erciyes has a free self car park and free valet parking.

Is there a spa on site at Radisson Blu Hotel, Mount Erciyes?

Yep, there is an onsite spa at Radisson Blu Hotel, Mount Erciyes. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Radisson Blu Hotel, Mount Erciyes have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Radisson Blu Hotel, Mount Erciyes?

Radisson Blu Hotel, Mount Erciyes features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding and free minibar items.

What makes Radisson Blu Hotel, Mount Erciyes a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Radisson Blu Hotel, Mount Erciyes.

Is Radisson Blu Hotel, Mount Erciyes family-friendly?

You bet! With amenities such as a children's pool and a deli, as well as free infant beds in the guestrooms, it's no surprise that Radisson Blu Hotel, Mount Erciyes is a hit with families.

Does Radisson Blu Hotel, Mount Erciyes serve breakfast?

Yep, buffet breakfast is offered weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Radisson Blu Hotel, Mount Erciyes?

No, Radisson Blu Hotel, Mount Erciyes does not offer an airport shuttle service.

Is there a bar or restaurant at Radisson Blu Hotel, Mount Erciyes?

Yep, Radisson Blu Hotel, Mount Erciyes has 2 restaurants.

What time are check-in & check-out at Radisson Blu Hotel, Mount Erciyes?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Radisson Blu Hotel, Mount Erciyes?

No, only service animals are allowed.

Radisson Blu Hotel, Mount Erciyes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 50 reviews
Rating 8 - Good. 9 out of 50 reviews
Rating 6 - Okay. 4 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Stayed 3 nights in Mar 2025

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Ski Property

Loved the stay…. Staff was awesome and really accommodating….
Stayed 2 nights in Dec 2024

10/10 Excellent

Jean, Ayvali-Urgup

Liked: Cleanliness, staff & service
The staff was very attentive and friendly from the moment I arrived. The room was very nice and comfortable with all the amenities you could want in the bathroom. All the facilities are lovely. The ski rental/sales shop is huge and the staff was very helpful in assisting me in trying out boots and skis before I purchased. They also have a really nice high-end shop with a large selection of ski clothes and accessories.
Stayed 1 night in Mar 2023

10/10 Excellent

Jean, Ayvali-Urgup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, new hotel with everything you could want! The staff were all warm, friendly and helpful and made me feel very welcome and at home. I very nice person helped my unload my car, take my ski equipment to their locker room, showed me the facilities and took the luggage to my room. The room was nicely decorated and clean and fluffy robes and slippers were provided as well. The fee-free mini-bar was a special surprise and included large glass bottles of still and sparkling water, wine, beer, soda and even a bottle of kombucha. The Nespresso machine was nice to have for my morning cup of coffee. They have a spacious locker room where you can stow your ski equipment in lockable lockers so you don't have to drag your stuff up to your room and a door in the back leads to he slopes. The restaurant had a varied menu with prices that did not seem inflated (as they could be at a ski area) and the service was good. The morning breakfast buffet was large and exceptional with many hot and cold food choices. I did not swim, but, I looked around the pool area and was very impressed with the design.. it was a beautiful infinity pool with a huge window at one end overlooking the mountain. I had a very nice massage in the spa area that is as lovely as the rest of the hotel.. All in all, it was a very pleasant experience! I asked for assistance to get my luggage and ski equipment to my car and when I was done checking out, my car was waiting in front, loaded and running!!
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful two day break for weekday skiing

The hotel is only 3 months (Mar 2022) old so everything worked well and was very clean. We wen Perfectly situated for the skiing pistes , ski-in ski-out, when we went was close to end of season (last week of March). We arrived Wed evening and left Friday evening, we had the place to ourselves..the pistes included! Although the trade off was that so some of the fun things we shut like the outside bar (at the hotel) and also pizza oven (can you believe it ;) )..but all in all facilities (gym, pool sauna) all open. If you can, try to get ski pass at the hotel, if only to save yourself a 50m walk in ski boots at the first lift. (as hotel is new) The ski equipment was virtually brand new from the in hotel ski rental shop (ender spor), so makes skiing that much more comfortable. The hotel staff were very welcoming and accommodating. The airport transfer was free, a very welcome addition to the stay...from stepping off the plane we were in our hotel room within 45 mins , great! The pistes are good enough for a couple of says of skiing, so all in all the Raddison makes for a great hotel to stay at for a family to explore Mount Erciyes.
Stayed 2 nights in Mar 2022

8/10 Good

Zehra Gizem

Stayed 1 night in Mar 2025

10/10 Excellent

gökhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Süleyman Abdullah

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Necmettin Emin

Stayed 1 night in Feb 2025

10/10 Excellent

Ömer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika ve kompakt bir otel!

Temizlik iyiydi. Odalar ferahtı. Odalarda yeterli dolap vardı. Modern mimari ve kompakt yapıdaydı. Her tarafına kolaylıkla ulaşıyorsunuz. Kayak odası nezihti, tüm çalışanlar yardımseverdi. Restoran bölümünde yeterli çeşitte yiyecek bulabiliyorsunuz.içeçek hizmeti biraz zayıf. Kayak odasında pistlere gitmek için asansör kullanmak gerekiyor. Odalarda gerekli yan ürünler bulunuyordu. Ütünün olması avantaj.
Stayed 3 nights in Feb 2025

10/10 Excellent

ALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Rahat Otel

Herşeye ulaşım çok kolay, çok büyük otel olmama özelliğini çok iyi kullanılmış. Odalara ulaşım, odalardan kayak odasına, odalardan restorana, kayak odasından spa ve havuza ulaşım çok rahattı. Servis ve hizmet çok iyiydi, çalışanlar çok seviyeli ve profesyoneldi. Kayak için otelden çıkış da rahattı, sağda ve solda telesiyej imkanı var, baby pist hemen karşısında. Restoranın chalette kısmı da çok kullanışlı. Dağ manzarası da çok keyifli. Tavsiye ederim.
Stayed 3 nights in Feb 2025

2/10 Terrible

didem

Stayed 2 nights in Jan 2025

10/10 Excellent

Ibrahim

Stayed 2 nights in Jan 2025

10/10 Excellent

Ekrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nazan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Gamze

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Seren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ederim

Pistlere yakinligi cok iyiydi, yemekler guzeldi, otel tertemiz ve hersey yeniydi. Tavsiye ederim. Sadece odalar biraz fazla sicakti, ayarlanamiyordu odanin isisi.
Stayed 1 night in Jan 2025

4/10 Poor

Irmak

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
orta halli bir konaklama
Stayed 1 night in Jan 2025

8/10 Good

ipek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Volkan

Stayed 4 nights in Dec 2024

10/10 Excellent

Gülce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey mükemmeldi
Stayed 2 nights in Jan 2025

6/10 Okay

Suna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service nicht so gut

Das Hotel an sich ist sehr schön und sauber, hat auch eine super Lage direkt an der Piste. Mit unserer kleinen Tochter, die dieses Jahr Skifahren lernt, finden wir die Anfängerpiste ideal. Die Skilehrer sind sehr professionell und der Skiunterricht hat unserer Tochter sehr spaß gemacht. Der Service in der gesamten Anlage lässt allerdings zu wünschen übrig. Im Restaurant hat man Schwierigkeiten, einen Kellner zu finden, der einem Getränke bringt, teilweise wurden die Getränke sowohl beim Frühstück als auch beim Abendessen erst nach dem Essen gebracht. Auch im Chalet, wo wir zum Mittagessen waren, hat man lange auf die Kellner warten, zum Teil mehrmals aufstehen und einen Kellner rufen müssen. Katastrophal waren der Check-in und der Check-out. Obwohl wir schon vor Monaten unsere Ankunftszeit angekündigt und den Early-Ceck-in angefragt haben (und dieser uns auch per E-Mail bestätigt wurde), hat man uns bei Ankunft gesagt, dass ein früher Check-in nicht möglich wäre, weil das Hotel ausgebucht sei (den Parkplätzen nach war das Hotel nicht mal halbvoll). Nach langer Diskussion und nachdem wir alles gepackt haben, um ein anderes Hotel zu suchen, hieß es, es sei doch ein Zimmer frei, wir müssten allerdings die Hälfte des Zimmerpreises bezahlen und müssten das Frühstück on top noch bezahlen, obwohl wir Halbpension gebucht haben. Im Endeffekt mussten wir mehr als die Hälfte des Zimmerpreises bezahlen und Frühstück war trotzdem nicht inbegriffen. Beim Check-Out dasselbe Spiel.
Stayed 2 nights in Dec 2024

8/10 Good

CEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024