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City One Hotel & SPA

Property class: 4

Photo gallery for City One Hotel & SPA

An indoor swimming pool with lounge chairs and a glass wall.
A spacious lobby with a polished floor, a reception desk, a staircase, and a Christmas tree with lights.
A hotel entrance with illuminated signage, a glass facade, and decorative lights.
A buffet with various food items and condiments.
A hotel lobby with a reception desk, seating area, decorative lights, and a large plant.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$90
includes taxes & fees
15 Oct - 16 Oct

Explore the area

View map
Eski Sanayi Bolgesi 2. Cadde No: 11, Kocasinan, Kayseri, 38010
  • Place, Meydan Camii
    ‪12 min walk‬
  • Place, Sahabiye Medresesi
    ‪13 min walk‬
  • Place, Kayseri Castle
    ‪17 min walk‬
  • Airport, Kayseri (ASR-Erkilet Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

A modern hotel room with a large bed, a black leather bench, a sofa, and a wall mural of a cosmic scene.

Standard Double Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed, Mountain View

A modern hotel room with a sofa, a bed, a coffee table, and a large butterfly painting on the wall.

Superior Double Room, 1 King Bed, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Mountain View

A hotel room with two beds, a TV, a desk, and a chair.

Family Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

About the area

Kocasinan

At City One Hotel & SPA you'll be within just a 15-minute stroll of Ulu Cami and Kurşunlu Cami. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include massages along with access to the sauna. Enjoy the 24-hour gym, Turkish bath/hammam, steam room and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free valet parking. .Places within a 15-minute walk of this 4-property class Kayseri City Center hotel include Republic Square and Gevher Nesibe Mosque.

What's nearby

  • Gevher Nesibe Mosque - 8 min walk - 0.7 km
  • Meydan Camii - 12 min walk - 1.0 km
  • Sahabiye Medresesi - 13 min walk - 1.2 km
  • Kayseri Castle - 17 min walk - 1.4 km
  • Hunat Hatun Mosque - 18 min walk - 1.6 km

Getting around

  • Kayseri Station - 11 min walk
  • Kayseri (ASR-Erkilet Intl.) - 15 min drive

Restaurants

  • ‪Köftevizyon - ‬4 min walk
  • ‪Hayalim Büfe - ‬15 min walk
  • ‪Kayseri - ‬3 min walk
  • ‪Guru Sovan Kuru Fasulye & Pilav - ‬15 min walk
  • ‪Fark Et Izgara Dünyası - ‬5 min walk

About this property

City One Hotel & SPA

City One Hotel & SPA offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces.

There are 6 meeting rooms available. City One Hotel & SPA also features a 24-hour fitness centre, laundry facilities, and 24-hour room service. Valet parking is free.

This 4-star Kocasinan hotel is smoke free.

  • 100 guestrooms or units
  • 12 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Dining venue
City One Hotel & SPA offers 100 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms.

Bathrooms include a bath, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

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  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 6 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 9 October 2026 to 12 October 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 9838

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at City One Hotel & SPA.

Property is also known as

City One Hotel SPA
City One Hotel & SPA Hotel
City One Hotel & SPA Kocasinan
City One Hotel & SPA Hotel Kocasinan

Frequently asked questions

What is the cancellation policy at City One Hotel & SPA?

City One Hotel & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City One Hotel & SPA?

As of 14 Oct 2026, prices found for a 1-night stay for 2 adults at City One Hotel & SPA on 15 Oct 2026 start from AU$90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City One Hotel & SPA?

Yep, City One Hotel & SPA has free valet parking.

Is there a spa on site at City One Hotel & SPA?

Yep, there is an onsite spa at City One Hotel & SPA. It has a steam room and a sauna. You'll enjoy services like massages.

Does City One Hotel & SPA have a pool?

City One Hotel & SPA has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating one of the swimming pools from October 9 2026 until October 12 2026 (completion date subject to change).

Does City One Hotel & SPA serve breakfast?

Yep, free buffet brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at City One Hotel & SPA?

No, City One Hotel & SPA does not offer an airport shuttle service.

Is there a bar or restaurant at City One Hotel & SPA?

Yep, you can grab a meal at City One Hotel & SPA's onsite restaurant that serves breakfast, lunch and dinner.The property will be renovating its dining venue from October 9 2026 until October 12 2026 (completion date subject to change).

What time are check-in & check-out at City One Hotel & SPA?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at City One Hotel & SPA?

No, pets are not allowed.

City One Hotel & SPA Reviews

Reviews

5.8
Rating 10 - Excellent. 11 out of 70 reviews
Rating 8 - Good. 13 out of 70 reviews
Rating 6 - Okay. 17 out of 70 reviews
Rating 4 - Poor. 12 out of 70 reviews
Rating 2 - Terrible. 17 out of 70 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good hotel, personal is helpfull, clean
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very risky & terrible hotel

Dirty, non safety, unhygienic and all aspects very terrible hotel ever I seen
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Dated property with no air conditioning. Verg hot room.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel's location is bad and the pictures do not reflect the real condition of the hotel. The entrance to the hotel is dark. The rooms are very hot. The bed is very old and the mattresses are bad.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merkezde ulaşım kolay, yenilenmiş odalar, temizlik güzel, yatak rahat ve geniş, banyo ve tuvalet yenilenmiş,
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Sanayinin içinde merkeze yakın denebilir karşılama ve resepsiyonistler çok yardımcı oldular ama odadaki eşyalar çok eski ışıklandırma yetersiz taharet musluğu çalışmıyordu otelin havuzu çok bakımsız içeride koca koca variller vardı hamamda ise kese köpük işlemi içerde yapılıyor bayan erkek karışık ve hiç hoş olmayan görüntüler görmek zorunda kaldım bir bayan olarak bayanlara özel giyinme odası ayrı olarak yok tuvalet ve duş olan bölümde giyinmek zorunda kalıyorsunuz ve birçok kez kayıp düşme tehlikesi geçirdik burası nasıl 4 yıldızlı bir otel eşimle birbirimize şaşırıp sorduk çünkü daha önce birçok ilde bir çok ülkede otelde kaldık 3 yıldızlı oteller bile burdan daha temizdir kahvaltı yeterliydi
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
mini dolapta benden önce kalanların içecekleri hala duruyordu banyoda kıllar vardı temizlik yeterince olmamış wc kağıdı koyulmamış kahve makinası tepsisi çay kahve lekeleriyle dolu tv çalışmıyordu abajur lambası çalışmıyordu...
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
çalışanlar çok yardımcı oldu. ama biraz daha gelştirilebilir.imkanlar
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel à eviter .

Attention sur les avis google . Les notes 5/5 sont de faux avis . Les avis 1/5 sont malheureusement la triste réalité de cette hôtel ! Pas de climatisation dans la chambre , odeur de tabac froid et la propreté est décevante. Je pense que cette hôtel ne devrait même pas être répertorié dans les choix possibles de Hôtels.com
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kalabileceğiniz en kötü otel

Kalabileceğiniz en kötü otel, oda sürekli sigara kokuyor, kaloriferi açtığınızda daha da kötü oluyor, lobiden, odalardan ve kahvaltı alanından gelen sigara kokuları odanın her yerine sinmiş durumda. Tek iyi yanı spa'sıydı ama gidemedik. Burayı hiç tavsiye etmiyorum
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Genel anlamda herşey güzeldi lakin lavabo konusunda hayal kırıklığı güzel temizlenmemiş
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Dankeschön für Alles
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sehr gut eingerichtet . Spa Bereich sehr gut .
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Disliked: Staff & service, room comfort
Otel yatakları çok kötüydü söylememize rağmen çift kişilik yatağı iki ayrı yatakta birleştirmişlerdi bu çok ciddi bir sıkıntı
Stayed 5 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kötününde kötüsü

Su ısıtıcısınin kapagi yok tuşu çalışmıyor, dus başlığı sıkıntılı bi sicak bi soguk yarim akiyo, oda tozlu , tv zor çalışıyor, terlige azcik dokundurmuslar bir sey giydim ama ne giydiğimi bende anlamadim, bardak a4 tu kagit bardakti , eksik bardak , peçete yok , mini buz dolabi çalışmiyordu , dışı isitiyordu allahtan o vardi klima bozuk oldugu icin dolaba yanastik isinmak icin biraz isindik şükür 😃😃
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odaların temizliği ve kullanışı çok iyiyidi aile olarak gittik çok memnun kaldık. Çalılanların yaklaşımı harika teşekkürler.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Prijs kwaliteit niet in orde

Redelijk prijzig voor de staat van het hotel. Wel een hele ruime kamer en goed ontbijt. Maar dde badkamer was in slechte staat, rondom het bed werd slecht gepoetst, vloerbedekking in de gangen van het hotel zijn aan vervanging toe. De massage was ook niet goed.
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Oda mobilyaları eski. Banyo temiz değildi. Kahvaltı güzeldi
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok kötü bir deneyimdi hijyen sıfır konfor sıfır duş tıkanıyor yatak rahatsız saç kurutma makineleri çalışmıyor kahvaltı idare eder ama çeşitlilik çok az
Stayed 3 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness
Hotel ist etwas älter und nicht mehr so sauber allerdings kann man sich für den Preis nicht klagen. Sicher ist das Hotel aufjedenfall nicht!! Nachts um 4Uhr kam plötzlich jemand ins Zimmer rein der sich umgeschaut hat und dann auch wieder verschwindete somit konnten wir nicht sehen wer es war. Frühs kam dann plötzlich das Personal rein und verschwindete schließlich auch ohne etwas zu sagen. An der Rezeption beschwerte ich mich über diesen Fall wie es sein kann das Personen in meinen Zimmer kommen können wärend wir schlafen? Darauf bekamme ich nur eine Antwort das etwas schief gelaufen ist und das Zimmer als leer im System steht. Nie wieder werden wir dieses Hotel besuchen! Nicht empfehlenswert!
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes hotel Aber bad sollte man erneuern
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Kayseri

Vi brukte dette stedet kun for gjennom reise en oppholdet
Stayed 1 night in Mar 2021