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"Greeted by a very rude obnoxious boss, after “arranging” airport drop off via email prior to arrival was then told that it’s not possible at all to ge ... " More

By a verified traveller on Sun 26 Jan 2020

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Hotel Description

Kathmandu Grand Hotel puts you in the heart of Kathmandu, within just a 10-minute stroll of Temples of the Elements and Three Goddesses Temples. Highlights at this hotel include a restaurant, a bar/lounge, and a rooftop terrace.

This business-friendly hotel offers free WiFi in public areas, a business center, and a free grocery shopping service. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of an area shuttle.

Attractions within a 10-minute drive of this 3-star Thamel hotel include Pashupatinath Temple and Boudhanath.

Standard Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$40* Per night/room 24 Apr. - 25 Apr.

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Kathmandu Grand Hotel ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Kathmandu Grand Hotel

Everyone (1) Family (1)
3 out of 5
Greeted by a very rude obnoxious boss, after “arranging” airport drop off via email prior to arrival was then told that it’s not possible at all to get a lift to the airport. Not sure why you would reply yes in email then say no in person, especially when the customer is happy to pay. Final billing amount was different to what was quoted, didn’t realise the price quoted and held against credit card only applied for cash payments and that to pay on card it would cost more. Room was loud and housekeeping phone in hallway went off several times before 8am. Wouldn’t stay again.

Posted by on 26 Jan. 2020

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2 out of 5
The crepes at breakfast were good, otherwise everything else was really disappointing, especially given the price. The rooms were old and smelly, the beds were uncomfortable, it was really noisy at night and the whole vibe of the place was off. Maybe my expectations were too high, but after reading the reviews we were hoping for more.

Posted by on 29 Nov. 2019

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About the Kathmandu Grand Hotel

Location Chaksibari Marg, Thamel, Kathmandu,

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi and wired Internet are free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Kathmandu Grand Hotel. An area shuttle within 6 kilometers and a shuttle from the airport to the hotel during limited hours are available for a fee. A complete renovation of Kathmandu Grand Hotel was completed in September 2022. Smoking is allowed in designated areas at this 3-star Kathmandu hotel.

  • 31 guestrooms or units
  • Built in 1995
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking reservations required

Transport

  • Property shuttles: Airport pick-up, area shuttle within 6 kilometers, and bus station shuttle available for a surcharge

Room Amenities

Kathmandu Grand Hotel offers 31 accommodations with complimentary newspapers and complimentary bottled water. LED televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Kathmandu Grand Hotel has a restaurant on site.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 11 AM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Kathmandu Grand Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Kathmandu Grand Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Renewable energy source - solar
  • Children stay free - maximum age 1
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 10 per room
  • Nearby parking fee: USD 4 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kathmandu Grand Hotel
  • Kathmandu Grand
  • Kathmandu Grand Hotel Hotel
  • Kathmandu Grand Hotel Kathmandu
  • Kathmandu Grand Hotel Hotel Kathmandu

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.