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Grand Park Hotel

5.0 star property

Photo gallery for Grand Park Hotel

Outdoor pool
Lobby
Lounge
Lobby
Outdoor dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Rafat St Al-Masyoun Heights, Ramallah
  • Place, Ramallah Palace of Culture
    ‪19 min walk‬
  • Place, Ramallah Park
    ‪4 min drive‬
  • Place, Dar Zahran Heritage Building
    ‪5 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

  • 28 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 57 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

About the area

Ramallah

A luxury stay in Ramallah awaits you at Grand Park Hotel. You'll be within a 20-minute walk of Ramallah Palace of Culture and 1.7 km (1.1 mi) from Tomb of Mahmoud Darweesh. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class Ramallah hotel you'll find Western Wall.

What's nearby

  • Ramallah Palace of Culture - 19 min walk - 1.6 km
  • Tomb of Mahmoud Darweesh - 3 min drive - 1.5 km
  • Ramallah Park - 4 min drive - 1.5 km
  • Dar Zahran Heritage Building - 5 min drive - 2.7 km
  • Al Manara Square - 5 min drive - 2.3 km

Getting around

  • Yekuti'el Adam Station - 11 min drive
  • Jerusalem (JRS-Malha Railway Station) - 20 min drive
  • Tel Aviv (TLV-Ben Gurion) - 53 min drive

Restaurants

  • ‪Segafrado - ‬10 min walk
  • ‪Eiffel Sweet - ‬3 min drive
  • ‪Toasty - ‬3 min drive
  • ‪KFC - ‬8 min walk
  • ‪Sky Bar - ‬14 min walk

About this property

Grand Park Hotel

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Grand Park Hotel. Free self parking is available.

This 5-star Ramallah hotel is smoke free.

  • 83 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Park Hotel offers 83 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Grand Park Hotel
Grand Park Hotel Ramallah
Grand Park Ramallah
Grand Park Hotel Hotel
Grand Park Hotel Ramallah
Grand Park Hotel Hotel Ramallah

Frequently asked questions

What is the cancellation policy at Grand Park Hotel?

Grand Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Park Hotel?

Yep, Grand Park Hotel has a free self car park.

Does Grand Park Hotel have a pool?

Grand Park Hotel has an outdoor pool.

Does Grand Park Hotel serve breakfast?

You bet, complimentary buffet breakfast is on offer daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Grand Park Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Park Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Grand Park Hotel?

Check-in begins at noon. Check-out time is noon.

Grand Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 55 reviews
Rating 8 - Good. 22 out of 55 reviews
Rating 6 - Okay. 11 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ordered a room for 3 people and was given a king bed with a twin mattress on the floor. Not very comfortable for the price and a 5 star hotel. People were very nice.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Amjad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, quite neighborhood, clean, good food, well maintained, plenty of parking space
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Amani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable stay in Ramallah

Staff at Grand Park Hotel were extremely nice and welcoming. Rooms are big and comfortable with easy parking access if you are arriving by car. The dining areas are not smoke-free which is the only criticism I could find for this hotel. Restaurant was good and portions are very generous.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Abed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand park ramallah

Overall good experience, staff where very helpfull , breakfast was below par, they could do much better in quality service and over all offerings. Room and cleanliness was at par.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Riad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Meri

Disliked: Cleanliness, property conditions & facilities

Unclean

The room was unclean they gave us a new room but also the second was unclean
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not professional staff. Food and beverages are not in a good quality
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I liked the room. Spacious, well designed and comfortable. What I didn’t like is the erratic functioning of the TV and the fact that most of the machines in the gym were not functioning
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Service is beyond everything, and that’s what I have found there. From the check in up till the check out the service was amazing. Thank you Rose for taking good care of us thank you Mohamed thank you every single one of you. Sorry I forgot all the names. I’ll be back in March see you then
Stayed 1 night in Feb 2019
Verified

8/10 Good

Alfred

Liked: Cleanliness, staff & service, room comfort

Good hotel for business

Fruit platter was a nice welcome gesture, but not on my last day. Breakfast could have better coffee
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Rebecca

Very comfortable, convenient and good service. Rooms are nice and I would stay there again.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Samir

Liked: Cleanliness
Quite and close to city center and the room was spacious and convenient. TVs don’t work.
Stayed 2 nights in Oct 2018
Verified

4/10 Poor

Kunal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel has a good street presence and has a pretty decent lobby, bar area. The room itself was not bad either. However for a 4 or 5 star hotel, this falls seriously short. Here are some reasons why: - I had two reservations for 2 individual nights with a different rate for both nights. The checkin staff refused to initially honor that rate and were pretty condescending and passive aggressive in saying no. I kept saying that I have a reservation through expedia (which they couldn’t find) and I kept saying them that I can show them my rate that I have booked, but it’s as if the check in staff were not listening. Frustrating to say the least. Any 4 or 5 star hotel would not talk to a guest like they did. - Housekeeping service was terrible. Asked for extra towels - never came. Asked them to come pick laundry for ironing - never came. Called multiple times. Level of disfunction high. - Bathroom in the room was really small. Really oddly shaped too. - Toilet was leaking water. Considering the water problems in the West Bank, you would expect this to be a non issue. Overall, I’d not stay here again, nor advocate this hotel to others.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good experience. Staff needs more customer service training.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Mohammed

Liked: Staff & service, room comfort
Good,,,,,,,,
Stayed 3 nights in Jun 2018
Verified

6/10 Okay

Shakir

Liked: Cleanliness, property conditions & facilities

ترشيحا

اعتقدنا انه يوجد في الفندق بركة سباحه ولكن للاسف لا يوجد كما هو مصور التي رايناها والاولاد غضبو كتيرا
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really a delight for the price!

They greeted with a drink; best latte I have had in a long time. Very clean and comfy room.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Suheir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Pleasurable
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is really thoughtful and people are very nice. When some problem occurs, they solve it immediately.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

Nice hotel with a nice swimming pool.

Nice swimming pool but lack of entertainment at the hotel and nearby.
Stayed 3 nights in Jul 2017
Verified

4/10 Poor

Erik Sundblad

Liked: Room comfort

Don't come for the pool

Clean, spacious and comfortable hotel. However, pool might not be open as it's often reserved for wedding parties and other groups of people. If open, expect absolute mayhem, with large crowds of people.
Stayed 1 night in Aug 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

نظافة متوسطة - أستغرب كون الفندق 5 نجوم

الموقع جيد - الاستقبالجيد- معاملة عمال الاستقبال جيدة - لكن نظافة الجناح ليست كما يجب السجاد- بلاط الحمامات-
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Haifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager Mohamed is amazing and super personable Same with Summer at front office
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Muffin

Liked: Property conditions & facilities, room comfort
So far so good! I'm sure it's the best hotel in the area.
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Not worth the price.

The staff could be a little friendly.