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Hotel Ustra

3.0 star property

Photo gallery for Hotel Ustra

Exterior
Property entrance
Lobby sitting area
Bar (on property)
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
General Delov 1, Kardzali, Kardjali, 6600
  • Place, Kardzali Central Park
    ‪8 min walk‬
  • Place, History Museum of Kardzhali
    ‪15 min walk‬
  • Place, Perperikon
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

  • 23 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

About the area

Kardzali

Hotel Ustra puts you in the centre of Kardzali, 12.3 km (7.6 mi) from Kardzhali Reservoir and 19.4 km (12 mi) from Perperikon. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a conference centre and a coffee shop/cafe. .In the region of this 3-property class Kardzali hotel you'll find "Holy Trinity" Cross Forest.

What's nearby

  • Kardzali Central Park - 8 min walk - 0.7 km
  • History Museum of Kardzhali - 15 min walk - 1.3 km
  • Stone Wedding - 6 min drive - 3.3 km
  • Perperikon - 27 min drive - 23.2 km
  • The Blessed Virgin Mary Monument - 56 min drive - 59.4 km

Restaurants

  • ‪New York - ‬10 min walk
  • ‪Bosfor-Turkish delights - ‬8 min walk
  • ‪Hes Burger - ‬7 min walk
  • ‪Сием-Рили (Siem-Rili) - ‬9 min walk
  • ‪Сладкарница Виена - ‬8 min walk

About this property

Hotel Ustra

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Ustra also features a terrace, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Kardzali hotel is smoke free.

  • 55 guestrooms or units
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Ustra offers 55 accommodations with minibars and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Kardzali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Pool
  • Spa pool
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, Discover, JCB International and cash.

We should mention

  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Ustra Kardzhali
Ustra Kardzhali
Hotel Ustra Kardzali
Ustra Kardzali
Hotel Ustra Hotel
Hotel Ustra Kardzali
Hotel Ustra Hotel Kardzali

Frequently asked questions

What is the cancellation policy at Hotel Ustra?

Hotel Ustra offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Ustra?

Yep, Hotel Ustra has a free self car park.

Are there any beaches close to Hotel Ustra?

The closest beach to Hotel Ustra is Fanari Beach (77.9 km).

Is there a free airport shuttle available at Hotel Ustra?

No, Hotel Ustra does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ustra?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Ustra?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Ustra?

No, pets are not allowed.

Hotel Ustra Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Romy

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the Bathroom are very spacious as well have been updated recently. Highly recommend.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Erdoan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

farhad

Disliked: Cleanliness, property conditions & facilities
The hotel is outdated , dirty carpet in the hallways , unsanitary bathroom and shower , do not recommend
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Georgi

Force of weather stop by

The hotel is basic. Yes have accept that price is fairly low. Air conditioner was slow. Common alleways are not heated and there a distictive smell of sheep lard or kebabs they cook in the air. But it was only one hotel. com choice in the area.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Ahmed

Disliked: Staff & service
Geen goede hotel. Netheid, comfort en service waarde niks. Het ontbijt moest in buffetform zijn terwel heb ik een plaat gekregen met paar dingen erop die moest ik die gewoon achterlaten. Mijn reis was drie dagen. Ik heb alleen een nacht daar gebleven en de dag daarna heb ik mijn hotel veranderd.
Stayed 3 nights in May 2019
Verified

4/10 Poor

Nick

Disliked: Property conditions & facilities, room comfort

Wouldn’t be my first choice.

The hotel is located close to the centre but is not easily seen. No breakfast or dinner was available, I am guessing this was due to me and my colleague being the only two in the hotel. The staff spoke no English which is understandable but made it difficult to sort anything. Room was dark and some lighting didn’t work.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

ismail hakki

Stayed 2 nights in Jan 2022
Verified

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021