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Mercure Karawang

4.0 star property
Upscale spa hotel, walk to Mall Karawang Central Plaza

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Photo gallery for Mercure Karawang

2 outdoor pools
Exterior
Minibar, in-room safe, desk, laptop workspace
3 restaurants, breakfast, lunch, dinner served; Indonesian cuisine
Meeting facility
Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
Jl Galuh Mas Raya, Teluk Jambe, Karawang, West Java, 41361
  • Popular LocationMall Karawang Central Plaza2 min walk
  • Popular LocationWonderland Adventure Waterpark4 min walk
  • Popular LocationSedana Golf Course5 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)100 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Private bathroom
Minibar
Eco-friendly cleaning supplies
Coffee/tea maker
Free bottled water
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed with Sofa bed

Business Suite, 1 King Bed with Sofa bed

Business Suite, 1 King Bed with Sofa bed

10/10 Exceptional

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Microwave
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Eco-friendly cleaning supplies
Coffee/tea maker
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4/10 Wonderful

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Private bathroom
Minibar
Eco-friendly cleaning supplies
Coffee/tea maker
Free bottled water
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor spa tub
Novotel Karawang
Pool
Spa
Parking included
Free WiFi
4.0 out of 5, Very good, (25)
The price is AU$66
for 1 night
includes taxes & fees
12 June - 13 June
Novotel Karawang

About the area

Karawang

A family-friendly stay in the heart of Karawang awaits you at Mercure Karawang. You'll be within steps of Mall Karawang Central Plaza and within a short 5-minute stroll of Wonderland Adventure Waterpark. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and reflexology. The restaurant, Kemuning Restaurant, serves Indonesian cuisine and is open for breakfast, brunch, lunch and dinner. Voula Loung & Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Enjoy the water park, nightclub, gym and sauna. Business amenities include 7 meeting rooms and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Karawang hotel include Sedana Golf Course and San Diego Hills Memorial Park.

What's nearby

  • Mall Karawang Central Plaza - 2 min walk
  • Wonderland Adventure Waterpark - 4 min walk
  • Sedana Golf Course - 5 min drive
  • Resinda Park Mall - 7 min drive
  • Karawang International Golf Club - 10 min drive

Getting around

  • Dawuan Station - 20 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 100 min drive

Restaurants

  • Truffle Belly - 7 min walk
  • Kuliner Kaki Lima GALUH MAS - 5 min walk
  • Hoka Hoka Bento KCP - 2 min walk
  • KFC - 2 min walk
  • Starbucks - 5 min walk

About this property

Mercure Karawang

Upscale spa hotel, walk to Mall Karawang Central Plaza
As a guest of Mercure Karawang, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Mercure Karawang. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Karawang hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Built in 2015
  • Nightclub
  • Karaoke
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Mercure Karawang offers 232 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Karawang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages. A variety of treatment therapies are provided, including reflexology.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: IDR 121,000 for adults and IDR 60,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Kemuning Restaurant
  • Kunoichi Restaurant
  • Voula Loung & Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas
  • Water park

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Karawang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 121000 for adults and from IDR 60500 for children
  • Airport shuttle fee: IDR 980000 per vehicle (one way)
  • Rollaway bed fee: IDR 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Karawang Hotel
Mercure Karawang
Mercure Karawang Hotel
Mercure Karawang Karawang
Mercure Karawang Hotel Karawang

Frequently asked questions

What is the cancellation policy at Mercure Karawang?

Mercure Karawang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Karawang?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Mercure Karawang on 2 June 2024 start from AU$60.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Karawang?

Yep, Mercure Karawang has a free self car park.

Is there a spa on site at Mercure Karawang?

Yep, there is an onsite spa at Mercure Karawang. You'll enjoy services like massages.

Does Mercure Karawang have a pool?

Mercure Karawang has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Mercure Karawang have a waterslide?

No, there is no waterslide at Mercure Karawang, but Wonderland Adventure Waterpark is a short 4-minute walk away.

What luxury perks are available at Mercure Karawang?

Mercure Karawang features 2 outdoor pools, a full-service spa and a nightclub.

Is Mercure Karawang family-friendly?

You bet! With amenities such as a children's pool, children's meals and an arcade, it's no surprise that Mercure Karawang is a hit with families.

Does Mercure Karawang serve breakfast?

Yep, buffet breakfast is available daily.

Is there a free airport shuttle available at Mercure Karawang?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mercure Karawang?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Karawang?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Karawang?

No, pets and service animals are not allowed.

Mercure Karawang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 51 reviews" "
Rating 8 - Good. 31 out of 51 reviews" "
Rating 6 - Okay. 3 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

wong

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ant around and smelly towel
Stayed 2 nights in Jan 2024

10/10 Excellent

IDRIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent keep it like that
Stayed 2 nights in May 2023

2/10 Terrible

Joon Loong

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not even up to 3 stars standard.
Stayed 1 night in Apr 2023

8/10 Good

Pupung S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a ver clean and convenient hotel.
Stayed 12 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Mohd Hirman

Liked: Cleanliness, property conditions & facilities, room comfort
Good location but poor reception
Reception do not have proper booking record for my booking. I booked 2 nights but they prepare only for 1 night. I booked smoking room but rooms is not ready I asked receipt when checkout but they said it already issued by hotel.com but i actually paid it at hotel. However, hotel location is near to few shopping mall. Many restaurant nearby and not far from KIIC
Stayed 2 nights in Jan 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Hanli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but spa needs improvement
Being a fairly new hotel, the conditions are good in terms of cleanliness, comfort, food and overall environment. The staff are very helpful and hospitable. I only have comments on the spa for improvement. Firstly, the lights are too bright for relaxation. Service level of therapist and hygiene must be improved. I apparently saw the therapist hung back the same robe for the next customer. The therapist should also have the courtesy to wait for me change back my clothing before clearing the room. That was quite disturbing. I will return to the hotel for staying but not visit the spa.
Stayed 2 nights in Jan 2018

8/10 Good

bindu, kuala lumpur

Liked: Cleanliness, staff & service, room comfort
Nice hotel with good breakfast
I was pleasantly surprised with this hotel in Karawang. Check in was damn fast and easy. Rooms were decent. Bathroom was quite small though, especially toilet area. Otherwise no complaints on room, it had amazing view from room. Breakfast was really good and staff were courteous. In Room dining options could have more asian menu rather than just japanese. I would recommend this place in karawang.
Stayed 1 night in Jan 2018