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3.6 out of 5

"All small details are taken care of A tray of tea/coffee appears on the balcony first thing in the morning. Ginger tea after a massage Staff are very ... " More

By a verified traveller on Fri 22 Jan 2016

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Hotel Description

A family-friendly stay in Karangasem awaits you at Santai Hotel. Within just a 10-minute stroll, you'll find Jemeluk Viewpoint and Jemeluk Beach. Highlights at this beachfront resort include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy free WiFi, balconies, and sofa beds, featured in all 10 individually decorated rooms. Minibars provide refreshments, and room service is also available. Nice touches include rainfall showerheads and free toiletries. In-room childcare, free bottled water, and in-room massages are also available.

A day of pampering at Santai Spa can include massages, facials, and mani/pedis. The restaurant, CocoNut Restaurant, serves Indonesian cuisine. For a drink, you can stop by the resort's own lounge bar. Spend the day at the beach and enjoy the onsite kids' swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and free childcare. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.

With a stay at this 3.5-star Karangasem resort, you'll be 1 km (0.6 mi) from Amed Beach.

Ocean View Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$69* Per night/room 15 Jun. - 16 Jun.

Bungalow, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Bungalow, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Garden View Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Santai Hotel ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Santai Hotel

Everyone (4) Couples (1)
1 out of 5

Worse place in Bali and false advertising

Very noisy rooms and low standard it the 4-5 star hotel that it’s advertised in all the major websites We have booked for four people and only 2 towels provided. Linen with hair and stains Room lock Brocken no one borthered to change it Ants in the bed (green ants they bite) Extra bed was a mattress on the floor No one tried to address any issue promptly and/or professionally We left after the first night Very unsafe for kids The hotel it’s old and very decadent The sea its amazing and worth a visit but stay in different hotel

Posted by , from Italy on 16 Apr. 2018

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5 out of 5

Fantastic to relax

Pros: No TV and relaxation a priority. Probably not a place that children would enjoy as it is a place to relax
Cons: nothing to improve it is an older style Bali just what we wanted
Location: Easy snorkelling from the hotel Friends went fishing on a local boat all straight in front of the hotel
All small details are taken care of A tray of tea/coffee appears on the balcony first thing in the morning. Ginger tea after a massage Staff are very friendly and facilities clean My friends and I stayed in 3 different places this trip and this would be our favourite I would stay here again & again

Posted by , from Australia on 22 Jan. 2016

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4 out of 5

Lovely resort, very close to the beach

Pros: Loved the little entrance to the beach and also tea and coffee outside my bungalow each morning.
Cons: The ineffective mosquito net was annoying. Better off visiting some local warungs and restaurants than eating at Santai, ok breakfast though.
Location: The hotel organised snorkelling for my son and husband. Great way to see the beautiful coastline, well priced and they enjoyed it.
Staff are efficient and helpful. Check in and check out was very easy. Room was clean and bathroom excellent. Gardens are lush and beautiful.

Posted by , from Berawa, Bali on 15 Jun. 2015

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4 out of 5

Great smaller hotel right on the beach

Pros: The older style bungalows were very refreshing and reminds me of the the bali of old
Cons: Coffee/tea making facilities in room.
Location: Location is fine if you have a scooter. Snorkeling and restaurants are nearby.
Wonderful staff and great food. If you want a quiet relaxing holiday this is a great place to spend it. Hire a scooter and check out the area. Go snorkeling. Will definately be going back.

Posted by , from western australia on 8 Apr. 2015

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4 out of 5
Pros: View - location
Cons: Everyone sitting in restaruant with - I phones - laptops
Location: Wonderful
Facilities: Typical; Value: Economical; Service: Courteous; Cleanliness: Pleasant; great gardens - great staff

Posted by , from Australia - QLD - Regional QLD on 24 Mar. 2013

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Santai Hotel offers its guests a full-service spa, an outdoor pool, and a children's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Santai Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This 3.5-star Karangasem resort is smoke free.

  • 1 floor
  • 10 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • Sofa bed
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Ngurah Rai Intl. Airport (DPS) (100.3 km / 62.3 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Santai Hotel offers 10 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include sofa beds and day beds. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.

  • Private balcony
  • Pull-out sofa bed
  • Minibar
  • Day bed
  • In-room dining (limited hours)
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

CocoNut Restaurant - This restaurant specializes in Indonesian cuisine.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 369600 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Santai Hotel


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: IDR 250000 per person (approximately)
  • Airport shuttle fee: IDR 650000 per vehicle (one-way)
  • Rollaway bed fee: IDR 369600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Santai
  • Santai Hotel Resort
  • Santai Hotel
  • Santai Hotel Karangasem
  • Santai Karangasem
  • Santai Hotel Bali Amed
  • Santai Hotel Karangasem
  • Santai Hotel Resort Karangasem

You should know

  • Santai Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.