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3.6 out of 5

"All small details are taken care of A tray of tea/coffee appears on the balcony first thing in the morning. Ginger tea after a massage Staff are very ... " More

By a verified traveller on Fri 22 Jan 2016

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Hotel Description

A family-friendly stay in Karangasem awaits you at Santai Hotel. Within just a 15-minute stroll, you'll find Amed Beach and Jemeluk Beach. Highlights at this beach resort include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy free WiFi, balconies, and sofa beds, featured in all 10 individually decorated rooms. Minibars provide refreshments, and room service is also available. Nice touches include rainfall showerheads and free toiletries. In-room childcare, free bottled water, and in-room massages are also available.

A day of pampering at Santai Spa can include massages, facials, and mani/pedis. The restaurant, CocoNut Restaurant, serves Indonesian cuisine. For a drink, you can stop by the resort's own bar/lounge. Enjoy the kids' swimming pool and pool loungers as well as access to boat tours and sailing. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and free childcare. Free continental breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Karangasem resort, you'll be 2.1 km (1.3 mi) from Lipah Beach and 3.4 km (2.1 mi) from Amed.

Bungalow, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$80* Per night/room 12 Jul. - 13 Jul.

Bungalow, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Garden View Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Santai Hotel ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Santai Hotel

Everyone (4) Couples (1)
1 out of 5

Worse place in Bali and false advertising

Very noisy rooms and low standard it the 4-5 star hotel that it’s advertised in all the major websites We have booked for four people and only 2 towels provided. Linen with hair and stains Room lock Brocken no one borthered to change it Ants in the bed (green ants they bite) Extra bed was a mattress on the floor No one tried to address any issue promptly and/or professionally We left after the first night Very unsafe for kids The hotel it’s old and very decadent The sea its amazing and worth a visit but stay in different hotel

Posted by , from Italy on 16 Apr. 2018

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5 out of 5

Fantastic to relax

Pros: No TV and relaxation a priority. Probably not a place that children would enjoy as it is a place to relax
Cons: nothing to improve it is an older style Bali just what we wanted
Location: Easy snorkelling from the hotel Friends went fishing on a local boat all straight in front of the hotel
All small details are taken care of A tray of tea/coffee appears on the balcony first thing in the morning. Ginger tea after a massage Staff are very friendly and facilities clean My friends and I stayed in 3 different places this trip and this would be our favourite I would stay here again & again

Posted by , from Australia on 22 Jan. 2016

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4 out of 5

Lovely resort, very close to the beach

Pros: Loved the little entrance to the beach and also tea and coffee outside my bungalow each morning.
Cons: The ineffective mosquito net was annoying. Better off visiting some local warungs and restaurants than eating at Santai, ok breakfast though.
Location: The hotel organised snorkelling for my son and husband. Great way to see the beautiful coastline, well priced and they enjoyed it.
Staff are efficient and helpful. Check in and check out was very easy. Room was clean and bathroom excellent. Gardens are lush and beautiful.

Posted by , from Berawa, Bali on 15 Jun. 2015

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4 out of 5

Great smaller hotel right on the beach

Pros: The older style bungalows were very refreshing and reminds me of the the bali of old
Cons: Coffee/tea making facilities in room.
Location: Location is fine if you have a scooter. Snorkeling and restaurants are nearby.
Wonderful staff and great food. If you want a quiet relaxing holiday this is a great place to spend it. Hire a scooter and check out the area. Go snorkeling. Will definately be going back.

Posted by , from western australia on 8 Apr. 2015

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4 out of 5
Pros: View - location
Cons: Everyone sitting in restaruant with - I phones - laptops
Location: Wonderful
Facilities: Typical; Value: Economical; Service: Courteous; Cleanliness: Pleasant; great gardens - great staff

Posted by , from Australia - QLD - Regional QLD on 24 Mar. 2013

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Santai Hotel offers its guests a full-service spa, an outdoor pool, and a children's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Santai Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This 3.5-star Karangasem resort is smoke free.

  • 1 floor
  • 10 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • Sofa bed
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Ngurah Rai Intl. Airport (DPS) (100.3 km / 62.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Santai Hotel offers 10 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include sofa beds and day beds. This Karangasem resort provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.

  • Private balcony
  • Pull-out sofa bed
  • Minibar
  • Day bed
  • In-room dining (limited hours)
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

CocoNut Restaurant - This restaurant specializes in Indonesian cuisine.

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 369600 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Santai Hotel


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 650000 per vehicle (one-way)
  • Rollaway bed fee: IDR 369600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Santai
  • Santai Hotel Resort
  • Santai Hotel
  • Santai Hotel Karangasem
  • Santai Karangasem
  • Santai Hotel Bali Amed
  • Santai Hotel Karangasem
  • Santai Hotel Resort Karangasem

You should know

  • Santai Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.