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Hotel Savoy Kansas City, Tapestry Collection by Hilton

4.0 star property
Historic hotel with 24-hour fitness centre and 24-hour front desk
VIP Access

Photo gallery for Hotel Savoy Kansas City, Tapestry Collection by Hilton

Bar (on property)
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Bar (on property)
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Room service
  • 24/7 front desk
The current price is AU$240
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
219 W 9th St, Kansas City, MO, 64105
  • Kansas City Convention Center
    ‪6 min walk‬
  • T-Mobile Center
    ‪11 min walk‬
  • Crown Center
    ‪2 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner | Living area

Room, 1 King Bed, City View, Corner

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

42-inch flat-screen TV with cable channels, TV, iPod dock

Studio, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 2 Bedrooms

42-inch flat-screen TV with cable channels, TV, iPod dock

Presidential Suite, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 136 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

42-inch flat-screen TV with cable channels, TV, iPod dock

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

42-inch flat-screen TV with cable channels, TV, iPod dock

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, City View, Corner

42-inch flat-screen TV with cable channels, TV, iPod dock

Suite, Multiple Beds, City View, Corner

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 63 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

42-inch flat-screen TV with cable channels, TV, iPod dock

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Presidential Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 137 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

42-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed, City View, Corner

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

42-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Living area

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, City View (Hearing)

42-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Accessible, City View (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Kansas City

Hotel Savoy Kansas City, Tapestry Collection by Hilton places you in the centre of Kansas City, within just a 15-minute stroll of Kansas City Convention Center and T-Mobile Center. Highlights at this historic hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find multilingual staff, wedding services and a gift shop. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 4-property class Downtown Kansas City hotel, you'll be 2.5 km (1.5 mi) from Crown Center and 2.9 km (1.8 mi) from LEGOLAND® Discovery Center.

What's nearby

  • Kansas City Convention Center - 6 min walk - 0.6 km
  • Kansas City Power and Light Building - 9 min walk - 0.8 km
  • T-Mobile Center - 11 min walk - 1.0 km
  • Crown Center - 2 min drive - 2.2 km
  • LEGOLAND® Discovery Center - 3 min drive - 3.2 km

Getting around

  • North Loop Tram Stop - 6 min walk
  • Kansas City Union Station - 11 min drive
  • Kansas City International Airport (MCI) - 23 min drive

Restaurants

  • ‪BarCentral - ‬5 min walk
  • ‪The Quaff Bar & Grill - ‬4 min walk
  • ‪The Peanut - ‬4 min walk
  • ‪Jimmy John's - ‬3 min walk
  • ‪MetropolitanKC - ‬6 min walk

About this property

Hotel Savoy Kansas City, Tapestry Collection by Hilton

Historic hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Savoy Kansas City, Tapestry Collection by Hilton. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Victorian Kansas City hotel is smoke free.

  • 120 guestrooms or units
  • 7 levels
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1888
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Savoy Kansas City, Tapestry Collection by Hilton offers 120 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and a safe. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Exterior

AC Hotel by Marriott Kansas City Downtown

  • Pet-friendly
  • Free WiFi
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4.5 out of 5, Wonderful, 190 reviews
The price is AU$246
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 39 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Savoy

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1888
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Museum Hotel Kansas City MGallery
Museum Hotel MGallery
Museum Kansas City MGallery
Museum MGallery
Hotel Museum Hotel Kansas City - MGallery Kansas City
Kansas City Museum Hotel Kansas City - MGallery Hotel
Hotel Museum Hotel Kansas City - MGallery
21c Museum Hotel Kansas City
Museum Kansas City Mgallery
21c Museum Hotel Kansas City MGallery
21c Museum Kansas City MGallery
Hotel 21c Museum Hotel Kansas City - MGallery Kansas City
Kansas City 21c Museum Hotel Kansas City - MGallery Hotel
Hotel 21c Museum Hotel Kansas City - MGallery
21c Museum Hotel Kansas City - MGallery Kansas City
Museum Hotel Kansas City MGallery
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Hotel Kansas City
Museum Kansas City Mgallery
21c Museum Hotel Kansas City
21c Museum Hotel Kansas City MGallery
Hotel Savoy Kansas City, Tapestry Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at Hotel Savoy Kansas City, Tapestry Collection by Hilton?

Hotel Savoy Kansas City, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Savoy Kansas City, Tapestry Collection by Hilton?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Savoy Kansas City, Tapestry Collection by Hilton on 21 Sept 2025 start from AU$240.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Savoy Kansas City, Tapestry Collection by Hilton?

Yep, Hotel Savoy Kansas City, Tapestry Collection by Hilton has valet parking with in/out privileges for USD 39.00 per night.

What makes Hotel Savoy Kansas City, Tapestry Collection by Hilton a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Savoy Kansas City, Tapestry Collection by Hilton.

Is Hotel Savoy Kansas City, Tapestry Collection by Hilton family-friendly?

You bet! With amenities such as free infant beds and free extra beds in the guestrooms, it's no surprise that Hotel Savoy Kansas City, Tapestry Collection by Hilton is a hit with families.

Does Hotel Savoy Kansas City, Tapestry Collection by Hilton serve breakfast?

Yep, cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Savoy Kansas City, Tapestry Collection by Hilton?

No, Hotel Savoy Kansas City, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Savoy Kansas City, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Savoy Kansas City, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Savoy Kansas City, Tapestry Collection by Hilton?

Furry friends are welcome at Hotel Savoy Kansas City, Tapestry Collection by Hilton, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

Reviews

Hotel Savoy Kansas City, Tapestry Collection by Hilton Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 632 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

Reviews

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

James

Disliked: Amenities, property conditions & facilities
- Room carpets were covered with stains - Window shade fell off window - Housekeeping came, but did not make the bed. None of my belongings were on the bed. WTH? - I was not informed of the resort credit. I only knew about it because of info Expedia sent. - Housekeeping knocked on my door at 7:30am. Way too early in the morning to disturb someone. Disappointing experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel within walking distance to many downtown sites. I loved the friendly service, the artistry and the gems I found whilst walking around the neighborhood. (Public Library, River Walk, Convention Center.) I would gladly stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, Good!!
Stayed 1 night in Jun 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Smita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and excellent location
Stayed 1 night in May 2025

10/10 Excellent

DEIDRE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel bar the staff was nice and very respectful.
Stayed 2 nights in May 2025

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff!
Stayed 1 night in May 2025

6/10 Okay

Lyle

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

4/10 Poor

Joseph, North Little Rock

Travelled with partner
Disliked: Amenities
We have stay this hotel in the past and loved it. I guess since we last stayed here they were under new management and everything just seemed worse. They used to have artwork over the hotel but that is now gone. Front desk was ok but just didn’t seem to care. Housekeeping only came by once but at 9am on the first day of our stay before we had left and never came back. They had valet service with a website that lets you request your car but no one seemed to monitor it. They used to have a filtered water machine to fill water bottles but that was replaced by a normal water fountain. The one thing about the hotel that has remained great is the restaurant/bar. Food was really good and the drinks were some of the best we had in KC. Overall just a disappointing stay.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff was very polite. Expedia app states we were to have a $15 resort credit per room & could ask for a room upgrade. I asked about both of those but was not given an answer…so if we had a credit we didn’t know & if there was a room upgrade option we weren’t given it nor informed if it wasn’t available. Both rooms were clean and with nice bathroom amenities (robe etc). One of our rooms had a sulphur smell that while we were out grew in stench. The hotel did send someone up quickly to work on the sink & stated that with old buildings the pipes easily clog. Smell did improve. Parking garage right across hotel that is $15 per day. Easy walk (2 blocks) to KC Streetcar. When we booked the hotel it was owned by Museum 21 (which we were looking forward to) but in the time spanned before we arrived it was bought by Hilton ..so museum is gone!
Stayed 1 night in May 2025

4/10 Poor

joshua

Liked: Staff & service
Disliked: Property conditions & facilities

Great staff, but it definitely needs updating

Staff was very friendly and helpful. The restaurant was great. But the hotel is worn down and definitely needs renovation. Our room smelled of sewer and the water pressure was horrible. The carpet, furniture and fixtures are dated and frayed.
Stayed 1 night in May 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Little Honeymoon Spot

Me and my Husband stayed for our honeymoon and it was wonderful! The room was clean, the beds were comfy, and the service was wonderful. I am very glad we decided to stay here!
Stayed 3 nights in May 2025

4/10 Poor

Marion, Riley

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is no longer unique. The art, the decor, and the inclusive decor, like the PENGUINS is gone. Hilton made the special basic. Last time we visit.
Stayed 2 nights in May 2025

4/10 Poor

Gelene

Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sexy sleek hotel with delicious restaurant. all staff are very friendly, room was huge, and they worked with us on pet and parking fees. Hilton just acquired it. Best deal around
Stayed 1 night in May 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history and access to downtown. The restaurant was amazing.
Stayed 1 night in May 2025

6/10 Okay

Daniel

Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very comfortable room.
Stayed 1 night in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025