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Galaxy City Hotel

3.5 star property
Comfortable hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Galaxy City Hotel

Exterior
Property entrance
Deluxe Apartment
Daily full breakfast (USD 7 per person)
Reception
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
43Vidhyartha Mawatha,, Kandy, Central Province, 20000
  • Popular LocationRoyal Palace of Kandy14 min walk
  • Popular LocationKandy Lake20 min walk
  • Popular LocationTemple of the Tooth5 min drive

Room options

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Rollaway/extra beds
Premium bedding
Private bathroom
Free bottled water
Minibar
Satellite channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

Highlights

Air conditioning
Flat-screen TV
Rollaway/extra beds
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Minibar
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

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4.0 out of 5, Very good, (30)
The price is AU$134
for 1 night
includes taxes & fees
7 June - 8 June
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About the area

Kandy

At Galaxy City Hotel you'll be within just a 10-minute stroll of Devales and Kanday Monasteries. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a free food/drink shopping service and a 24-hour front desk. Added amenities include wired Internet in public areas and laundry facilities. Each morning full breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Kandy hotel include Udawatta Kele Sanctuary and Royal Palace of Kandy.

What's nearby

  • Udawatta Kele Sanctuary - 9 min walk
  • Royal Palace of Kandy - 14 min walk
  • Kandy Lake - 20 min walk
  • Kandy General Hospital - 4 min drive
  • Temple of the Tooth - 5 min drive

Getting around

  • Kandy Railway Station - 10 min drive

Restaurants

  • Balaj Dosai - 14 min walk
  • Salgado Hotel & Bakery - 17 min walk
  • Pizza Hut - 18 min walk
  • Cafe 1886 By Salgado Bakers - 17 min walk
  • Siri Ramya Hotel And Caters - 14 min walk

About this property

Galaxy City Hotel

Comfortable hotel with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. Business amenities include meeting rooms and limo/town car service. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Galaxy City Hotel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Kandy hotel is smoke free.

  • 1 building
  • 9 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2015
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Food/drink service (free)
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Dining venue
Galaxy City Hotel offers 9 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available for a fee: USD 7 for adults and USD 7 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Free grocery shopping service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift

More

  • 5 floors
  • Building
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 1)
  • Airport shuttle fee per child: USD 10 (one-way), (from 6 to 10 years old)
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Galaxy City Hotel.

Property is also known as

Galaxy City hotel Kandy
Galaxy City hotel
Galaxy City Kandy
Galaxy City Hotel Hotel
Galaxy City Hotel Kandy
OYO 244 Galaxy City Hotel
Galaxy City Hotel Hotel Kandy

Frequently asked questions

What is the cancellation policy at Galaxy City Hotel?

Galaxy City Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Galaxy City Hotel?

Yep, Galaxy City Hotel has a free self car park. Onsite parking is limited.

Is Galaxy City Hotel family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as rollaway/extra beds in the guestrooms, it's no surprise that Galaxy City Hotel is a hit with families.

Does Galaxy City Hotel serve breakfast?

You bet, full breakfast is offered daily.

Is there a free airport shuttle available at Galaxy City Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Galaxy City Hotel?

Yep, you can grab a meal at Galaxy City Hotel's onsite restaurant.

What time are check-in & check-out at Galaxy City Hotel?

Check-in begins at noon. Check-out time is 10:30 AM.

Galaxy City Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 49 reviews" "
Rating 8 - Good. 15 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

sunil, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good..staff were accomodating .pleasant food is great too..would recommend
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
No room at the inn
We arrived at the hotel after a long bus ride to be told they'd double booked our room and we were out of luck. We were taken to a sister hotel of lesser value & with no view. There, a series of negotiations lasting over an hour took place to convince us to stay. This included a cash rebate of some of our monies on checkout. However, on checkout, no-one knew anything about it. Very disappointed.
Stayed 2 nights in Jul 2018

10/10 Excellent

Margaret

Family room
The hotel perfectly suited a one night stay for a family. It seemed a little out of town- on a hill and the festival was on so it was great for that night to be a bit quieter for children. All in all 8-10 mostly due to lack of personality
Stayed 1 night in Aug 2018

4/10 Poor

Rosmarie

Disliked: Staff & service, room comfort
Disappointing stay
Disappointing stay. Basic things like a guest manual in the room to outline services available and basic info about hotel is not available. There is no restaurant on site and I believe breakfast is served on level one but again no signs or info about times or menue. There is a fridge in the room but empty. No water provided! The lift stops between floors which is strange. Bathroom is big and includes a bath but can not be used as plug is leaking. The shower is in the bath but no screen provided so water is all over the floor. No shampoo or conditioner provided or hair dryer. The bathroom smells as there are no windows, wifi is available but password is only provided on request!! We stayed in Sri Lanka in hotels significant cheaper with much better basic service and guests focus.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
We were staying in Kandy as a layover to head north. We felt pressured into using the ‘tours’ provided by the hotel, when we were just looking to get transferred to our next accommodation. We felt misinformed about the public transport by staff at the hotel as they wanted us to use their facilities. Other than this the hotel had a great buffet breakfast!! The bed was comfortable and the room was very clean. The bathroom needed some maintenance, but nothing major.
Stayed 1 night in Mar 2018

8/10 Good

ulco, edmonton alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 star but clean
It is Sri Lanka so don’t expect a 4 star The staff are a 5 star. Very helpful and make a home made breakfast every morning Hotel is located in the middle of the city and still very quiet Easy to get a tuk tuk or taxi Great start point to explore kandy
Stayed 3 nights in Feb 2018

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like staying in your friends hotel
We felt really well looked after especially after my wife needed to go to a doctor urgently late on our second night - the staff found a lovely doctor, organised a tuk tuk, sent a staff member with us to make sure we got to the doctor ok and the medicine needed. In general, the staff we great, very friendly and helpful. Always asking was everything ok, did we need any help but not pushy. We really liked the breakfasts, which changed a little every day but plenty of fruit and local Sri Lankan food. We organised for the hotel to pick us up from Colombo airport when we arrived. Despite our plane being delayed the driver was waiting for us, and made sure we got some food and water before we departed. Mr Laxman, the hotels resident tour guide, was brilliant. He suggested several things in and around Kandy but we had our own ideas and he was happy to help with whatever we wanted. His English is very good and he knows the entire area very well. He realised we liked to try different food, so would stop randomly and pick up fresh fruit for us as we went around. He organised a wonderful day trip to dambulla and a safari. His team of drivers were very good and happy to stop anywhere along the way. I've grown weary of hotel guides that just push their standard trips on visitors, but Mr Laxman was very helpful in getting our preferences met. He even brought us traditional homemade new year's food on new year's morning when we were leaving.

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Spacious room with modern amenities. Great staff, they were all very accommodating. The entire staff had a smile on their faces. Great location, close to Kandy city.

8/10 Good

Julius

Liked: Cleanliness, staff & service, room comfort
Hotel was OK, nothing grand for the price.
Hotel was a kilometer away from city center, room was large and comfortable, but a small TV was placed far for viewing. No in house restaurant, food was supplied on request.

10/10 Excellent

Nikhil , India

Liked: Staff & service, property conditions & facilities, room comfort
Amazing Hotel to stay!
1. This hotel is located in the amazing location of Kandy from where you can have a nice Mountain view. 2. Staff is very polite, down to earth, they welcomed us with fresh fruit juice. 3. Rooms are very clean, spacious, with bathtubs (if you choose to have 1) 4. Hot water, cold water - water supply is continuous. 5. Staff arranges tuk-tuk for you in 10-15 minutes. Just ring them and they will make it at your footstep. 6. Please speak with Zameek (Manager) & Laxman (Tour Manager) of the Hotel. They are awesomessstt people whom you can see in Kandy. 7. Laxman will help you to design your itinerary very well. He will arrange a tuk tuk tour for you guys as well upon request. 8. regular clean ups are performed if you leave the key at the reception. 9. Overall we just loved our experience in this hotel. 10. Beautiful city this is - Kandy that! Please make your stay even more beautiful by living in this Hotel.