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Hotel Ermitage Kandersteg

3.0 star property
Hotel with free breakfast, near Oeschinen Lake

Photo gallery for Hotel Ermitage Kandersteg

Outdoor spa tub
Property grounds
Exterior
Lunch and dinner served, garden views
Premium Double Room, Balcony (with sofa bed)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Parking included
  • Restaurant
The current price is AU$281
includes taxes & fees
12 Jan - 13 Jan 2026

Explore the area

View map
49 Oeschinenstrasse, Kandersteg, BE, 3718
  • Place, Oeschinen Lake
  • Place, Kandersteg-Allmenalp Cable Car
    ‪5 min drive‬
  • Place, Luftseilbahn Kandersteg-Almenalp
    ‪5 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪56 min drive‬

Room options

View all photos for Premium Double Room

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Premium Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort - Double Room without balcony with sofa bed

Comfort - Double Room without balcony with sofa bed

Comfort - Double Room without balcony with sofa bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium Double Room, Balcony

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Premium Double Room, Balcony

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, Balcony (with sofa bed)

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Premium Double Room, Balcony (with sofa bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Private bathroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium-Family Room

Premium-Family Room

Premium-Family Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
Hairdryer
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Comfort - Family Room

Comfort - Family Room

Comfort - Family Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
Hairdryer
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Junior Room, Balcony

Junior Room, Balcony | Bathroom

Junior Room, Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Kandersteg

At Hotel Ermitage Kandersteg you'll be 1.9 km (1.2 mi) from Swiss Alps Jungfrau-Aletsch and 2.3 km (1.4 mi) from Kandersteg-Allmenalp Cable Car. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .Enjoy the sauna along with access to hiking/biking trails and a playground. Added amenities include free Wi-Fi in public areas and ski storage. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Near this 3-property class Kandersteg hotel, you'll find Oeschinen Lake.

What's nearby

  • Kandersteg-Allmenalp Cable Car - 5 min drive - 2.5 km
  • Luftseilbahn Kandersteg-Almenalp - 5 min drive - 2.5 km
  • Lake Thun - 31 min drive - 26.8 km
  • Lake Brienz - 47 min drive - 45.0 km
  • Leukerbad-Therme - 51 min drive - 48.4 km

Getting around

  • Kandersteg Station - 15 min walk
  • Sion (SIR) - 64 min drive

Restaurants

  • Restaurant Oeschinensee
  • ‪Restaurant Bergstübli - ‬1 min drive
  • Underbargli
  • ‪Restaurant Blausee - ‬8 min drive
  • ‪Restaurant Adler - ‬9 min walk

About this property

Hotel Ermitage Kandersteg

Hotel with free breakfast, near Oeschinen Lake
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A sauna, multilingual staff, and ski storage are also featured at Hotel Ermitage Kandersteg. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star Kandersteg hotel is smoke free.

  • 18 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Garden
  • No smoking on site
  • Dining venue
Hotel Ermitage Kandersteg offers 18 accommodations with complimentary bottles of water and a hairdryer. 80-cm flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Front of property
Seiler´s Vintage Hotel & Spa
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 128 reviews
The price is AU$352
includes taxes & fees
16 Dec - 17 Dec
Seiler´s Vintage Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Billiards/pool table
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Access to nearby indoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.60 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CHE-320.576.167

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ermitage Kandersteg Kandersteg
Hotel Ermitage Kandersteg Hotel
Hotel Ermitage Kandersteg Kandersteg
Hotel Ermitage Kandersteg Hotel Kandersteg

Frequently asked questions

What is the cancellation policy at Hotel Ermitage Kandersteg?

Hotel Ermitage Kandersteg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ermitage Kandersteg?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Ermitage Kandersteg on 12 Jan 2026 start from AU$263.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ermitage Kandersteg?

Yep, Hotel Ermitage Kandersteg has a free self car park.

Does Hotel Ermitage Kandersteg serve breakfast?

Yeah, complimentary buffet breakfast is served daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Ermitage Kandersteg?

No, Hotel Ermitage Kandersteg does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ermitage Kandersteg?

Yep, you can grab a meal at Hotel Ermitage Kandersteg's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel Ermitage Kandersteg?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Ermitage Kandersteg?

Cats and dogs are welcome at Hotel Ermitage Kandersteg, with food and water bowls on offer.

Hotel Ermitage Kandersteg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 144 reviews
Rating 8 - Good. 40 out of 144 reviews
Rating 6 - Okay. 9 out of 144 reviews
Rating 4 - Poor. 2 out of 144 reviews
Rating 2 - Terrible. 3 out of 144 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place, great breakfast, clean, wonderful shower! Location perfect.
Stayed 1 night in Sep 2025

8/10 Good

Susan, burien

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative Was the bed - it was too hard for us
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, friendly and helpful staff. Lots to offer.
Stayed 1 night in Aug 2025

8/10 Good

Mir Faiq

Stayed 1 night in Aug 2025

10/10 Excellent

Robert, Salt Lake City

Stayed 1 night in Aug 2025

8/10 Good

Liene

Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located in a very convenient place, right by the gondola for Oeschinensee Lake & the hotel allows you to park for free on the day of arrival or departure so you don't also need to pay for parking for the Gondola. The view is amazing from the grounds of the hotel overlooking the mountain. Check-in was quick, but they didn't ask if we had a car & it was only when I enquired that I realised we should have been given something to put in our car, otherwise we could have been given a ticket. There's extra charges for using the hot tub or sauna featured on the photos. The breakfast buffet was enjoyable and included in our room price, there was choices for all family members. On arrival, we were told we had booked a "budget room" whereas we had thought we had booked a comfort room. The room was in the basement with no view of the mountain & there was scaffolding right outside our room which wasn't particularly safe for small children. When we arrived, we realised the TV was damaged, we informed the management & they seemed annoyed but did not offer any compensation etc. the radiator was leaking in the hallway & the floor was raising up near the bathroom/toilet. It was however spacious inside and would have slept 6 people and a baby if required with a double bed and two sets of bunk beds. It was also clean. When staying at the accommodation they offer a guest card which gives you discount to the gondola and public transport, but we had already bought our gondola tickets
Stayed 1 night in Aug 2025

2/10 Terrible

Kashif

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Clear Instructions for Check In

Hello, I respectfully disagree with your decision. I purchased insurance specifically to protect my stay, and I would like to understand how I can use it to obtain a refund, as I paid extra for this coverage. Additionally, no one from the property reached out to me, despite having both my phone number and email address. Someone from the front desk or management should have contacted me before leaving for the day to provide the after-hours check-in process. Please let me know the steps to file a claim through the insurance I purchased. I genuinely need your assistance, as this is the second or third time I’ve faced issues without any proper resolution or compensation. If this cannot be resolved, I will have no choice but to escalate this to higher management, share my experience in a public review, and reconsider using Hotels.com for future bookings. Thank you, Kashif Ahmed
Stayed 1 night in Jul 2025

10/10 Excellent

Eleanor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute little property. We stayed for one night as a travelling group of three females. We stayed in a room made up for three and it was so cosy and well presented. Staff were really friendly and super happy to have us there. Would recommend particularly for the cable car to Oeschien which is literally across the road! Excellent, thankyou!
Stayed 1 night in Jul 2025

2/10 Terrible

Takuya

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Got a room next to the one being renovated.

The hotel was under renovation. They gave us a room right next to the site. They drilled walls in the morning while we were still there. We couldn’t use balcony due to all the stuff for construction. No facility - no fridge, no kettle, no curtain! I complained but no change whatsoever. Staff were all pretty nice but the decision to rent the room while still construction doesn’t make any sense.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent!
Stayed 1 night in Jul 2025

2/10 Terrible

Prashant

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

We checked in lae night. Front desk service person did not informed us that wifi was not working. We asked lady to give us another wifi pwd she denied the request. For 2 nights wifif did not work at all. Everytime they keep saying it will work tomorrow and they are fixing. After 2 nights we decided to checkout and stay somewhere else for 1 night and property managet agreed to refund us that 1 night and some compensation for inconvience caused by no wifi service, contruction noise in hotel, safety issues in playground. My kid was about to fall down from broken steps of playground. Now, hotels.com telling us that hotel is not agreeing to give us any refund and compensation at all and offereing $20 one key cash which feels like insulting. We paid $1074 for 3 nights. Hotel is in construction and they are not making any effort to make your stay comfortable so stay away from this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Niva

Travelled with family
Liked: Amenities, property conditions & facilities
Very Roomy but bathroom didn’t have any locks
Stayed 1 night in Jul 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at Hotel Ermitage staff was very friendly and accommodating it was very close to hiking and rooms very clean. Breakfast was excellent as well. Hot tub was not very hot when we’re there so did not use it otherwise great location and experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Seong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Pritika

Stayed 2 nights in Jun 2025

10/10 Excellent

Nacor

Stayed 1 night in Jun 2025

10/10 Excellent

Jihye

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cosy hotel

Nice hotel. Just beside the cable car station. While the walk to the hotel from train station was long, it brings you across a very nice field full of small flowers. So it was enjoyable. The only not so good thing was that the hotel was under renovation and have no lift to upper level.
Stayed 1 night in May 2025

8/10 Good

Choon Feng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, just besides the cable car station. Without transport can be a strenous walk for those with big luggages.
Stayed 2 nights in May 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super.

Excellent hotel. Great staff, nice breakfast. Nice room. A bit of a walk from town but a scenic walk it is. Close to lift up the mountain to a lake and hiking.
Stayed 3 nights in May 2025

10/10 Excellent

Fatmir

Stayed 1 night in May 2025

8/10 Good

Gautam

Stayed 4 nights in Apr 2025

8/10 Good

Radan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025