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Shangri-La Rasa Sayang, Penang

Luxury resort on the beach, with 2 outdoor pools

Where to?

Dates

July 2025

August 2025

Premium bedding, minibar, in-room safe, desk

3 restaurants, breakfast, dinner, brunch served; international cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
Bar
Parking included

includes taxes & fees

5 Aug - 6 Aug

Explore the area

Jalan Batu Feringgi, George Town, Penang, 11100

Ferringgi Beach
‪7 min walk‬
Batu Feringghi Night Market
‪16 min walk‬
ESCAPE Adventureplay
‪11 min drive‬
Penang (PEN-Penang Intl.)
‪32 min drive‬

Room options

Rasa Wing Rasa Junior Suite Twin

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Pillow menu

62 sq m
Sleeps 4
2 Single Beds

Rasa Wing Rasa Superior Twin

Exceptional

Highlights

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Ceiling fan

40 sq m
Resort view
Sleeps 4
2 Single Beds

Garden Executive Family

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Ceiling fan

42 sq m
Sleeps 4
1 King Bed and 2 Single Beds

Garden Superior Family Seaview

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Sofa bed - twin

50 sq m
Sea view
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 1 King Bed and 1 Single Bed

Garden Wing, Studio Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Pillow menu

66 sq m
Sleeps 3
1 King Bed

Rasa Wing Deluxe Suite King

Highlights

Balcony

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Pillow menu

84 sq m
Sea view
Sleeps 3
1 King Bed

Garden Deluxe Family

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Ceiling fan

42 sq m
Sleeps 4
1 King Bed and 2 Single Beds

Rasa Wing Rasa Junior Suite King

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Pillow menu

62 sq m
Sleeps 4
1 King Bed

Rasa Wing Rasa Superior King

Good

Highlights

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Ceiling fan

40 sq m
Resort view
Sleeps 4
1 King Bed

Garden Deluxe Sea View Twin

Good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Ceiling fan

42 sq m
Sea view
Sleeps 4
2 Single Beds

Deluxe Room, 2 Single Beds, Garden View

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Ceiling fan

42 sq m
Sleeps 4
2 Single Beds

Rasa Wing Deluxe Room Twin

Highlights

Garden

Patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

44 sq m
Sleeps 4
2 Single Beds

Deluxe Room, 1 King Bed, Garden View

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Ceiling fan

42 sq m
Sleeps 4
1 King Bed

Garden Deluxe Sea View King

Wonderful

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Ceiling fan

42 sq m
Sea view
Sleeps 4
1 King Bed

Rasa Wing Deluxe Room King

Highlights

Garden

Patio

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

44 sq m
Sleeps 4
1 King Bed

Garden Wing, Suite, Terrace

Highlights

Terrace

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Fridge

LCD TV

Pillow menu

114 sq m
Sea view
Sleeps 3
1 King Bed

About the area

George Town

A luxury stay in George Town awaits you at Shangri-La Rasa Sayang, Penang. You'll be 0.8 km (0.5 mi) from Ferringgi Beach and 3.8 km (2.4 mi) from Tropical Spice Garden. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages, detox wraps and body wraps along with access to the sauna. The restaurant, Spice Market Cafe, serves international cuisine and is open for breakfast and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 3 outdoor tennis courts and golf course. Business travelers can take advantage of meeting rooms and limo/town car service. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places in the area of this 5-property class Batu Ferringhi resort include ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.

View more Resorts in George Town

What's nearby

Ferringgi Beach - 7 min walk - 0.6 km
Batu Feringghi Night Market - 16 min walk - 1.3 km
Batu Ferringhi Beach - 3 min drive - 3.5 km
ESCAPE Adventureplay - 11 min drive - 8.4 km
Penang Hill - 24 min drive - 18.6 km

Getting around

Penang Sentral - 55 min drive
Penang (PEN-Penang Intl.) - 52 min drive

Restaurants

‪Subway - ‬9 min walk
‪KFC - ‬9 min walk
‪Sigi's Bar & Grill On The Beach - ‬8 min walk
‪Andrew's Kampung - ‬10 min walk
‪Golden River Restaurant - ‬10 min walk

About this property

Shangri-La Rasa Sayang, Penang

Luxury resort on the beach, with 2 outdoor pools

As a guest of Shangri-La Rasa Sayang, Penang, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Shangri-La Rasa Sayang, Penang. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town resort.

304 guestrooms or units

8 levels

3 dining venues

2 bars or lounges

Conference rooms

Built in 1973

Deli

Kid's club (free)

Supervised kids' activities (surcharge)

Childcare (surcharge)

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

BBQ grill(s)

Outdoor picnic space

Gift shop

Beauty salon

Newspapers in lobby (free)

Bellhop

Lift

Smoking in designated areas

Water dispenser

Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Malay

Similar properties

Pool
Kids pool
Waterslide
Parking included

includes taxes & fees

30 July - 31 July

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Return airport shuttle (surcharge)
Limo/town car service
Free extended parking on site

Food and drink

Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 105 per person
2 bars/lounges
3 restaurants
Snack bar/deli

Restaurants on site

Feringgi Grill
Pinang Restaurant & Bar
Spice Market Cafe

Things to do

2 outdoor pools
3 outdoor tennis courts
9-hole golf course
Beach volleyball
Children's pool
Free children's club
Full-service spa
Golf lessons
Gym
Hot tub
Mini golf
Playground
Sauna
Steam room
Tennis lessons
Yoga classes

Family friendly

2 outdoor pools
Children's pool
Free children's club
Free cot
In-room babysitting
In-room refrigerator
Laundry facilities
Mini golf
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Meeting rooms

Outdoors

Barbecue grill
Beach umbrellas
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
Lift (173 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site

8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1973
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for MYR 250 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: from approximately MYR 105 per person
Rollaway bed fee: MYR 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses a grey water recycling system.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rasa Sayang

Rasa Sayang Resort

Shangri-La's Rasa Sayang

Shangri-La's Rasa Sayang Resort

Shangri-La's Rasa Sayang Resort Penang George Town

Rasa Sayang Penang

Shangri Las Rasa Sayang Hotel

Shangri Las Rasa Sayang Resort

Shangri-La`s Rasa Sayang Hotel Batu Ferringhi

Shangri-La`s Rasa Sayang Resort And Spa

Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi

Shangri-La's Rasa Sayang Penang George Town

Shangri-La’s Rasa Sayang Penang

Shangri-La’s Rasa Sayang

Shangri La Rasa Sayang Penang

Shangri La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang Resort

Shangri-La Rasa Sayang, Penang George Town

Shangri La's Rasa Sayang Resort Spa Penang

Shangri-La Rasa Sayang, Penang Resort George Town

Frequently asked questions

Is parking available at Shangri-La Rasa Sayang, Penang?

Yep, Shangri-La Rasa Sayang, Penang has a free self car park and free extended parking.

How much does it cost to stay at Shangri-La Rasa Sayang, Penang?

As of 10 July 2025, prices found for a 1-night stay for 2 adults at Shangri-La Rasa Sayang, Penang on 5 Aug 2025 start from AU$292.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Shangri-La Rasa Sayang, Penang?

Yep, Shangri-La Rasa Sayang, Penang is a short 9-minute walk from Ferringgi Beach. Fun beach activities include volleyball.

Is there a spa on site at Shangri-La Rasa Sayang, Penang?

Yep, there is an onsite spa at Shangri-La Rasa Sayang, Penang. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Shangri-La Rasa Sayang, Penang have a pool?

Shangri-La Rasa Sayang, Penang has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Shangri-La Rasa Sayang, Penang?

Shangri-La Rasa Sayang, Penang features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Shangri-La Rasa Sayang, Penang a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Shangri-La Rasa Sayang, Penang.

Is Shangri-La Rasa Sayang, Penang family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Rasa Sayang, Penang is a hit with families.

Are there hot tubs in the rooms at Shangri-La Rasa Sayang, Penang?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Rasa Sayang, Penang serve breakfast?

Yep, our guests highly rate the continental breakfast here! Available daily from 6:30 AM to 10:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Shangri-La Rasa Sayang, Penang?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Shangri-La Rasa Sayang, Penang?

Yep, you can grab a meal at Shangri-La Rasa Sayang, Penang's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Shangri-La Rasa Sayang, Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Rasa Sayang, Penang?

No, pets are not allowed.

Is there a golf course on site at Shangri-La Rasa Sayang, Penang?

Yep, Shangri-La Rasa Sayang, Penang has a 9-hole golf course. Golf lessons and mini golf are also available.

Shangri-La Rasa Sayang, Penang Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

ARTHUR

Travelled with partner

10 Apr 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

I wished they told us that this was a Family Holiday hotel. The place was packed with screaming kids, especially around the swimming pool which was tiny. When the fully clothed families packed this pool, the water became murky and smell. Pretty horrid. There is absolutely no eating places in the neighbourhood. And the traffic jams to get in and out of the place meant you are stuck eating at its Coffee Shop with the screaming kids for the duration of your stay. The staff were extremely friendly though.

Stayed 7 nights in Mar 2025

10/10 Excellent

V

Travelled with partner

2 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We absolutely loved this hotel - the room was spacious and well kept and stocked. Shout out to our daily room attendant, Momin who was very pleasant and responsive/perceptive to our needs. Loved the pool and the garden and whole property including the spa where you get your services in your own mini villa - that’s luxury! The pool was also amazing with excellent service for food and drinks and towels. Every morning as soon as they saw us they would walk over with the towels and set up the loungers for us. When it got busy we noticed that the attendants would work hard to find loungers for everyone including bringing chairs over from another area to the pool area. Saved the best for last - the food is incredible - the selection especially of local foods/dishes and taste! Shout out to the dining room manager, Vijay who seemed to be there all the time and working hard to provide the best service to us guests. For us, this was a hotel that clearly goes above and beyond so kudos - keep it up, we will definitely be back and strongly recommend it to family and friends!

Stayed 8 nights in Mar 2025

10/10 Excellent

Eric

1 Apr 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing stay and staff are the best in the world

Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Travelled with partner

16 Mar 2025

Liked: Amenities

Food could be better though

Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

10 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort is beautiful and very well maintained. Right upon check-in, the staff were extremely friendly and welcoming. The rooms was great. The additional amenities for the Rasa Wing guests is well worth it if you're planning to enjoy the hotel throughout the day. They offer a complimentary tea hour, as well as a cocktail hour. It is around a 30-40 minute drive to George Town, so not that convenient if you're planning to visit the town often. I highly recommend this hotel.

Stayed 4 nights in Mar 2025

10/10 Excellent

Joachim

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option for those who are not vegetarians

We stayed in Rasaya wing, as we always go for a suite. The room size, layout, the ambience everything was perfect. The access to the lounge was a bonus that we didn’t expect. The staff were fantastic. The only downside was the quality of the vegetarian options. What we ordered for in room dining was totally unpalatable even with hungry stomach. Looks like they have no idea about vegetarian cooking. I did speak to the Chef and the manager about this. Because we would like revisit this property for a longer duration.

Stayed 3 nights in Mar 2025

10/10 Excellent

Kee

Travelled with family

3 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at hotel and friendly and helpful staff.

Stayed 2 nights in Feb 2025

6/10 Okay

Jing

2 Mar 2025

Liked: Staff & service, amenities

Beach area outside property is under construction and water condition average. Property grounds are well maintained but getting old. Staff is very friendly.

Stayed 1 night in Mar 2025

10/10 Excellent

Tenney

24 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet sanctuary.

Stayed 1 night in Feb 2025

8/10 Good

Gillian

Travelled with partner

22 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice resort and rooms looking onto pool and beach area have a nice outlook. Large breakfast areas, we were in the rasa wing with club facilities, food in lounge was nice, staff in lounge were lovely however the lounge is v large and often extremely busy. There isn’t really a beach as the coast has eroded and is all rocks. We had a pleasant stay however have been in nicer shangrila hotels.

Stayed 3 nights in Feb 2025

8/10 Good

Joshua

Travelled with family and small children

17 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great breakfast buffet, wonderful staff and awesome pool.

Stayed 3 nights in Feb 2025

8/10 Good

Cassie

14 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2025

2/10 Terrible

Simmone Katie, Tai Tam

Travelled with family

12 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is rundown and service is appalling. No-one was equipped with answers to my queries and the staff is running around like chickens without a head. Very disappointed with the whole experience

Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family

3 Feb 2025

Liked: Room comfort

We stayed for two 3 nights, but they forgot to make up the room two days. Some of the spotlights were broken inside the room; and even the door (keypad) went broken during our stay. Despite the not-so-nice condition, staff are friendly and helpful.

Stayed 3 nights in Jan 2025

8/10 Good

PAUL

27 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

MASAHIRO

Travelled with family

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

何回呼んでもランドリーサービスのスタッフが来なかったくらいはストレス無く過ごせた

Stayed 2 nights in Jan 2025

10/10 Excellent

Keck Meng

Travelled with family

2 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

A very relax place to be.

Stayed 3 nights in Dec 2024

10/10 Excellent

Esther

Travelled with partner

29 Dec 2024

Beautiful place. Wonderful staff!

Stayed 2 nights in Dec 2024

10/10 Excellent

Konstantin

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Dec 2024

4/10 Poor

Li

Travelled with partner

21 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Kellie Louise

17 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Dec 2024

8/10 Good

A

Travelled with group

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Winnie Wei Li

Travelled with family

29 Nov 2024

Liked: Cleanliness, staff & service, amenities

Nothing much to comment

Stayed 1 night in Nov 2024

10/10 Excellent

Alan

29 Nov 2024

Stayed 1 night in Nov 2024

Shangri-La Rasa Sayang, Penang

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Rasa Wing Rasa Superior King

Highlights

View all photos for Garden Deluxe Sea View Twin

Garden Deluxe Sea View Twin

Highlights

View all photos for Deluxe Room, 2 Single Beds, Garden View

Deluxe Room, 2 Single Beds, Garden View

Highlights

View all photos for Rasa Wing Deluxe Room Twin

Rasa Wing Deluxe Room Twin

Highlights

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Highlights

View all photos for Garden Deluxe Sea View King

Garden Deluxe Sea View King

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View all photos for Rasa Wing Deluxe Room King

Rasa Wing Deluxe Room King

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View all photos for Garden Wing, Suite, Terrace

Garden Wing, Suite, Terrace

Highlights

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Penang Marriott Hotel

About the area

George Town

What's nearby

Getting around

Restaurants

About this property

Shangri-La Rasa Sayang, Penang

Languages

Similar properties

Shangri-La Golden Sands, Penang

Shangri-La Golden Sands, Penang

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility