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Sutera Sanctuary Lodges at Kinabalu Park

3.0 star property

Photo gallery for Sutera Sanctuary Lodges at Kinabalu Park

View from property
Grace Lodge | Living area
Bed sheets
Daily buffet breakfast for a fee
Liwagu Suite | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Kinabalu National Park, Mt. Kinabalu, Ranau, Sabah, 89300
  • Place, Mount Kinabalu National Park
    ‪1 min walk‬
  • Place, Mount Kinabalu Park Entrance
    ‪13 min walk‬
  • Place, Desa Cattle Dairy Farm
    ‪16 min drive‬

Room options

View all photos for Liwagu Suite

Liwagu Suite

Liwagu Suite

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Hill Lodge King

View from room

Hill Lodge King

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Summit Lodge

Summit Lodge | View from room

Summit Lodge

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Kinabalu Lodge

Kinabalu Lodge | View from room

Kinabalu Lodge

  • Mountain view
  • 209 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 King Bed

View all photos for Peak Lodge

Peak Lodge

Peak Lodge

  • Mountain view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Rock Twin Share (Shared Dormitory)

Rock Twin Share (Shared Dormitory) | View from room

Rock Twin Share (Shared Dormitory)

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Lodge

Garden Lodge | View from room

Garden Lodge

  • Mountain view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Nepenthes Suite King

View from room

Nepenthes Suite King

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nepenthes Villa

Nepenthes Villa | Balcony view

Nepenthes Villa

  • Garden view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Rock Twin Share

Bed sheets

Rock Twin Share

  • Sleeps 2

View all photos for Hill Lodge King

Bed sheets

Hill Lodge King

  • Sleeps 2

View all photos for Liwagu Suite

Bed sheets

Liwagu Suite

  • Sleeps 2

View all photos for Grace Lodge

Grace Lodge

Grace Lodge

  • Garden view
  • 265 sq m
  • 4 bedrooms
  • Sleeps 20
  • 6 Single Bunk Beds and 2 Double Beds

View all photos for Hill Lodge Twin

View from room

Hill Lodge Twin

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Nepenthes Suite Twin

View from room

Nepenthes Suite Twin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Ranau

At Sutera Sanctuary Lodges at Kinabalu Park, you'll be 1 km (0.6 mi) from Mount Kinabalu National Park and 12.8 km (8 mi) from Desa Cattle Dairy Farm. Highlights at this hotel include a restaurant. .The restaurant, Liwagu Restaurant, is open for breakfast, lunch and dinner. Additionally, you'll find a snack bar/deli, a 24-hour front desk and luggage storage. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .In the area of this 3-property class Ranau hotel, you'll find Mt Kinabalu.

What's nearby

  • Mount Kinabalu National Park - 1 min walk - 0.0 km
  • Mount Kinabalu Park Entrance - 13 min walk - 1.1 km
  • Desa Cattle Dairy Farm - 16 min drive - 13.9 km
  • Mount Kinabalu Golf Club - 18 min drive - 16.3 km
  • Poring Hot Spring - 47 min drive - 43.1 km

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 122 min drive

Restaurants

  • ‪Selera Kebun - ‬10 min drive
  • ‪SS Chinese Restaurant 神山中餐厅 - ‬8 min drive
  • ‪Café Liwagu - ‬3 min walk
  • ‪Puncak Restaurant - ‬7 min drive
  • ‪Restoran Razida - ‬7 min drive

About this property

Sutera Sanctuary Lodges at Kinabalu Park

There's a restaurant on site, as well as a snack bar/deli.
  • 46 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Dining venue
Sutera Sanctuary Lodges at Kinabalu Park offers 46 accommodations. Bathrooms include a shower, bathrobes, slippers and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Building design
J Residence
Ranau
  • Parking included
  • Free Wi-Fi
  • Room service
  • Housekeeping
3.8 out of 5, Good, 99 reviews
The price is AU$71
includes taxes & fees
9 June - 10 June
J Residence

Property amenities

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 56 for adults and MYR 46 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Liwagu Restaurant

Things to do

  • Hiking/biking trails

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sutera Sanctuary Lodges at Kinabalu Park

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 153 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 56 for adults and from MYR 46 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 153 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sutera Sanctuary Lodges Kinabalu Park Ranau
Kinabalu Park Hotel
Kinabalu Park Hotel Ranau
Kinabalu Park Ranau
Sutera Sanctuary Lodges Kinabalu Park
Sutera Sanctuary Kinabalu Park Ranau
Sutera Sanctuary Kinabalu Park
Sutera ctuary Kinabalu Park
Sutera Sanctuary Lodges at Kinabalu Park Hotel
Sutera Sanctuary Lodges at Kinabalu Park Ranau
Sutera Sanctuary Lodges at Kinabalu Park Hotel Ranau

Frequently asked questions

Are there any beaches close to Sutera Sanctuary Lodges at Kinabalu Park?

The closest beach to Sutera Sanctuary Lodges at Kinabalu Park is Dalit Beach (46.4 km).

Does Sutera Sanctuary Lodges at Kinabalu Park serve breakfast?

Yep, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sutera Sanctuary Lodges at Kinabalu Park?

No, Sutera Sanctuary Lodges at Kinabalu Park does not offer an airport shuttle service.

Is there a bar or restaurant at Sutera Sanctuary Lodges at Kinabalu Park?

Yep, you can grab a meal at Sutera Sanctuary Lodges at Kinabalu Park's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sutera Sanctuary Lodges at Kinabalu Park?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sutera Sanctuary Lodges at Kinabalu Park?

No, pets and service animals are not allowed.

Sutera Sanctuary Lodges at Kinabalu Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 104 reviews
Rating 8 - Good. 47 out of 104 reviews
Rating 6 - Okay. 11 out of 104 reviews
Rating 4 - Poor. 2 out of 104 reviews
Rating 2 - Terrible. 3 out of 104 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pairoj

Liked: Cleanliness, amenities, property conditions & facilities
Upgraded to hill lodge after the booked room was being renovated
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay at, within Mt Kinabalu Park. Excellent services and friendly staff. Great place to stay at if you like trekking. Good food and a nice fireplace to keep warm during cold evenings.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Wing Hei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have shuttle to pick up from lobby to your room. Breakfast buffet was great!
Stayed 1 night in Nov 2023
Verified

8/10 Good

Naima

Liked: Cleanliness, staff & service
Lovely place to visit and relax. The bathrooms of the hill lodges require refurbishment they are outdated and had bad smell.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

On Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Mt Kinabalu

Perfect stay in Mt Kinabalu. The house we stayed is cosy and very convenient for visiting the Mt Kinabalu Park as it’s situated inside the park. There is heater in the house which makes is super great in the rainy cold days in the mountain. Facilities are great. There is movie channel for visitors to enjoy !
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very eco-friendly!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Li Tiing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within the Kinabalu National Park, so it is surrounded by the flora and fauna of the rainforest, which is so dense and delightful. The hiking trails are nearby and even walking up to the first checkpoint is very convenient. I loved my time there lots as an escape from the city life.
Verified

8/10 Good

Kok Wai Peter

Liked: Cleanliness, staff & service
Not much activities esp. night time.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Average

Limited accommodation options meant we picked this. We have been staying in budget accommodation so hoped that because this was more expensive we would be looked after. The staff didn't seem particularly attentive with us, and the hot water for the showers didn't work meaning that after a day of hiking we had ice cold showers. We ate in the restuarant and were ignored on multiple occasions.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ming Choo

Liked: Cleanliness, staff & service
The staff at the reception and Liwagu restaurant is attentive and courteous. KKNP is a great place to experience nature walks. The paved roads are maintained and clean. However the room & furniture is aged and requires maintenance. While the air quality in the open is refreshing and cooling, the room is stuffy. A fan to circulate the spacious room would help. The property certainly needs upgrading.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Etsuko

とても良かったが。テラスからはリスや鳥が見え、天気も良くキナバル山も山頂までよく見えた。夕飯はとても美味しかったが、朝食は普通。市内からは遠く交通の便がイマイチ。
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sureswaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent service and stay.

Great stay. Great people. The bathroom needs to be upgraded. Otherwise, very nice. great breakfast.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Dzafran Alif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful stay, some of the facilities could use an upgrade and the restaurant is a bit average taste wise, but overall if you love nature you will love it here.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Ellyna

Liked: Cleanliness, staff & service, room comfort

Value for money

I stayed at Peak Lodge. The view is beautiful. However , the lodge is a little dated and deserves a refurbishment .overall, it's comfortable without much hassle Staff are very friendly and responsibke .I left so personal belongings behind and Azlan managed to deliver it to KK city to my friend. Thank you
Stayed 1 night in Aug 2020
Verified

8/10 Good

Maurizio

Liked: Room comfort
Disliked: Staff & service

so disappointing

it remain the best option in Kundasang but every time maintenance and services are getting worst... this time, in one of the best villas they have, paid RM 800 for one night stay, not enough hot water for all guests to have a shower. My bed blanket had a big stain on one side. Restaurant is becoming ridiculously bad... overpriced, specially at breakfast time, doesn’t offer enough options and quality of food for the level of the Sutera resort..... RM 28 for french toasts that are just 2 slices of bread, 3 very small slices of banana (1/6 of a normal banana fruit), and and a spoon of honey!!?? I still recommend the place for a stay mostly because there are no better options but avoid the restaurant at all
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Kian Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best!!!
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the landscape. Well done beds clean and good buffet.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
Grundsätzlich für einen Nationalpark absolut ok, jedoch hat es mich überhaupt mitgerissen. Wir hatten das Rock Hostel, eben die günstige Variante, die soweit ok war. Sehr einfach, aber alles in Ordnung. Essen gibt es von 6-11, 12-16 und 18-22 in Buffet Form. Personal ist sehr aufgesetzt nett, aber hatte nicht so wirklich Ahnung bzw. hatte kein großes Interesse dem Gast entgegenzukommen. Die Trails sind ganz gut, wobei die Beschilderung hier und da besser sein könnte. Ist gefühlt alles nur für Leute ausgelegt, die den Gipel besteigen wollen.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Friendly people and always pleasing. We were upgrade as we wanted a twin bed rather than a queen size bed. I would definitely make a return trip
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Bed very comfortable, thank you. But why bother to provide packets of coffee and tea set when there is no Kettle provided.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and perfect for my family trip. Clean and excellent hotel, perfect services.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Nepenthes Villa we stayed in was idyllic - perfect for curling up on the sofa in front of the fireplace. We loved being surrounded by nature while still having the conveniences of modern living like heated water for a warm shower.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in Grace Hostel, it was clean and served its purpose. Check in was open just before midnight and was friendly
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Wonderful environment Great views Friendly helpful staff
Stayed 2 nights in Oct 2019