4/10 Poor
Shalani
10 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
The staff were friendly and service was prompt. The setbacks were the rate charged which did not correspond to the facilities. I booked a family room and it was not what I expected. Cramped, toilet was dirty, no toiletries provided except for a miserable small bottle of shampoo and body wash. No laundry bags, carpet was slightly damp and smelled musty. The layout of the room is very disappointing. The air cond is placed in the wrong location. And the car park is to be shared with the customers of the food court. Couldn't sleep at night because of the noises from the food court and the trains which ply the track behind the hotel. The hotel needs a revamp. I'm very sure not to go back to this hotel.
Shalani
Stayed 1 night in Mar 2024