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Tristar Hotel

3.5 star property
Hotel in Kampala with 24-hour front desk and restaurant

Photo gallery for Tristar Hotel

Bar (on property)
Front of property
Executive Room
Balcony
Deluxe Room | Balcony

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Plot 1215 Kabowa Road, Kampala
  • Rubaga Cathedral
    ‪4 min drive‬
  • Kabaka's Palace
    ‪4 min drive‬
  • Embassy of the United States
    ‪5 min drive‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪41 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Cable channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Kampala

At Tristar Hotel you'll be within a 20-minute walk of Kabaka's Lake and 2.8 km (1.8 mi) from Kabaka's Palace. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Kampala hotel, you'll be 3.3 km (2.1 mi) from Buganda Parliament and 3.4 km (2.1 mi) from Rubaga Cathedral.

What's nearby

  • Rubaga Cathedral - 4 min drive - 3.0 km
  • Kabaka's Palace - 4 min drive - 2.6 km
  • Embassy of the United States - 5 min drive - 4.4 km
  • St. Francis Hospital - Nsambya - 6 min drive - 4.8 km
  • Makerere University - 7 min drive - 5.5 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 36 min drive

Restaurants

  • ‪Coffee At Last - ‬5 min drive
  • ‪Sky Beach - Freedom City - ‬3 min drive
  • ‪Mr.Tasty-Freedom city - ‬17 min walk
  • ‪Cafe'Javas & CityOil - ‬4 min drive
  • ‪Indigo - ‬5 min drive

About this property

Tristar Hotel

Hotel in Kampala with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Tristar Hotel.

Smoking is allowed in designated areas at this 3.5-star Kampala hotel.

  • 30 guestrooms or units
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Tristar Hotel offers 30 air-conditioned accommodations with minibars and complimentary bottles of water. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

Tristar Hotel Kampala
Tristar Kampala
Tristar Hotel Hotel
Tristar Hotel Kampala
Tristar Hotel Hotel Kampala

Frequently asked questions

What is the cancellation policy at Tristar Hotel?

Tristar Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Tristar Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Tristar Hotel.

Is there a free airport shuttle available at Tristar Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Tristar Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Tristar Hotel?

Check-in begins at 11:30 AM. Check-out time is 10:00 AM.

Are pets allowed at Tristar Hotel?

No, pets are not allowed.

Tristar Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

3.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Some of the staff were good and attentive even if they moved a little slowly, but the cook was a moron. He/She doesn't know the difference between a cream sauce and tomato sauce on pasta. The cook just prepares whatever food they want and expects you to eat it. The "deluxe" room also has only one working electrical outlet. This is quite impractical for many modern appliances that need to be recharged, The attendant George was very helpful though. Thanks George! Otherwise, this is just another hotel which employs several lazy women with bad attitudes who are "in charge". It's also quite far from the city. It's best to avoid this place
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

Moderate hotel away from main centres

The hotel was reasonable for the price. We'd stayed in three other hotels in Uganda and would not say it was by any means the worst. It did have free internet which was handy although a bit frustrating with a number of router reboots to restore connections. The food menu was extensive in comparison to others we went to but as we only stayed the one night can't vouch for availability on the day. The bed was good with a full mossie net around the bed not that we needed it. Traffic noise was bad during main hours but calmed down at night. This is Africa and a poor part of Africa so don't expect top class service or performance - be prepared to accept lower standards and just enjoy the experience . If you can lower your standards then don't go.
Stayed 1 night in Aug 2017

8/10 Good

popla

Business traveller
Liked: Cleanliness
Disliked: Amenities
予約が上手く伝わっていない
Stayed 2 nights in Feb 2020