2/10 Terrible
Verified traveller
11 June 2018
Verified traveller
Stayed 1 night in Jun 2018
Makerere Serene Hotel
Property class: 2.5
Photo gallery for Makerere Serene Hotel
Reviews
2.02.0 out of 10
Popular amenities
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Laundry room
- Room service
- Housekeeping
Explore the area
Plot 183, Sir Apollo Kaggwa Rd, Kampala
- Makerere UniversityPlace, Makerere University1 min walk
- Synagogue Church of All NationsPlace, Synagogue Church of All Nations18 min walk
- Mulago National Specialized HospitalPlace, Mulago National Specialized Hospital4 min drive
- Entebbe (EBB-Entebbe Intl.)Airport, Entebbe (EBB-Entebbe Intl.)43 min drive
Room options
View all photos for Standard Single Room
Standard Single Room
- 14 sq m
- Sleeps 1
- 1 Single Bed
View all photos for Standard Double Room
Standard Double Room
- 18 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Deluxe Single Room
Deluxe Single Room
- 18 sq m
- Sleeps 1
- 1 Large Single Bed
View all photos for Deluxe Double Room
Deluxe Double Room
- 24 sq m
- Sleeps 2
- 1 King Bed
View all photos for Standard Twin Room
Standard Twin Room
- 14 sq m
- Sleeps 2
- 2 Large Single Beds
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About the area
Kampala
At Makerere Serene Hotel you'll be steps from Makerere University and 1.7 km (1.1 mi) from Kasubi Tombs. Highlights at this hotel include a restaurant. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services and luggage storage. .Sights within a 30-minute walk of this Makerere hotel include Synagogue Church of All Nations and Gaddafi National Mosque.
What's nearby
- Makerere University - 1 min walk - 0.1 km
- Synagogue Church of All Nations - 18 min walk - 1.6 km
- Kasubi Tombs - 18 min walk - 1.6 km
- Gaddafi National Mosque - 2 min drive - 2.2 km
- Mulago National Specialized Hospital - 4 min drive - 3.4 km
Getting around
- Entebbe (EBB-Entebbe Intl.) - 40 min drive
Restaurants
- Apple Ice Cafe - 7 min walk
- Kesh Restaurant - 13 min walk
- Kfc Wandegeya - 2 min drive
- Pork Talk - 13 min walk
- Deep Blue - 2 min drive
About this property
Makerere Serene Hotel
There's a restaurant on site. Public spaces have free WiFi. Makerere Serene Hotel also features tour/ticket assistance, concierge services, and laundry facilities.
This Kampala hotel is smoke free.
- 50 guestrooms or units
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Tour and ticket information
- Concierge
- No smoking on site
- Dining venue
Makerere Serene Hotel offers 50 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
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Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- A restaurant
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Accessibility
- No lift
More
- Banquet hall
- Smoke-free property
Room amenities
Bathroom
- Free toiletries
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- TV with cable channels
Food and drink
- 24-hour room service
- Free bottled water
More
- Air conditioning
Policies
Check-in
Check-in start time: 11:30 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Makerere Serene Hotel
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.
We should mention
- Pets and service animals are not allowed on site.
Property is also known as
Makerere Serene Hotel Kampala
Makerere Serene Kampala
Makerere Serene
Makerere Serene Hotel Hotel
Makerere Serene Hotel Kampala
Makerere Serene Hotel Hotel Kampala
Frequently asked questions
What is the cancellation policy at Makerere Serene Hotel?
Makerere Serene Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is there a free airport shuttle available at Makerere Serene Hotel?
No, Makerere Serene Hotel does not offer an airport shuttle service.
Is there a bar or restaurant at Makerere Serene Hotel?
Yep, you can grab a meal at Makerere Serene Hotel's onsite restaurant.
What time are check-in & check-out at Makerere Serene Hotel?
Check-in begins at 11:30 AM. Check-out time is 11:30 AM.
Are pets allowed at Makerere Serene Hotel?
No, pets and service animals are not allowed.
Makerere Serene Hotel Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
6.0/10
Cleanliness
8.0/10
Staff & service
4.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Peter, Alberta Canada
5 Feb 2018
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Be careful
I had bad experience with Makerere Serene Hotel.The Management told me that they did not get any money from Expedia.ca.I was asked to pay 80,000 eighty thousand Ugandan shillings per a night because the management claimed to have not received any payment on my behalf.I paid 240,000 Ugandan shillings for three nights after which I decided to move out to another Hotel called HBT where I paid 300,000 Ugandan shillings for the remaining 5 days.In short the money I paid to Expedia.ca is unaccounted for.I have receipts from the two Hotels.I would advise anybody hoping to get accommodation at Makerere Serene Hotel to rethink or carry extra money in case the management refuses to acknowledge that the accommodation was paid for in advance.
Peter
Stayed 8 nights in Jan 2018