OYO Rooms - accommodation in Kaliurang

I thought the value for the Level room was very good, especially the daily laundry perk. What needed improvement was the canapes at the evening social hour. They lacked a balance with some Western food and the funny thing was an intern opened a new bottle of while wine for me (very nice) and served it warm....she just needs some coaching. You do not need to dress to go into the lounge. My spouse loved the unlimited cokes. The breakfast in the lounge is acceptable, just not the hot stations and honestly, I didn't like the eggs downstairs so it was no loss. The staff in the lounge was very attentive but they are NOT knowledgeable about how to check you out and do not speak enough English to communicate. I suggest having us all check out in the lobby as I was worried my credit card company would suspend it's use since she swiped it so many times in an effort to get it to work. The room was pleasant but the grounds are lovely, the restaurants are very good (have the pumpkin soup). Tours for pick ups here were easy as well as taking local t, they knew the Melia. Well done!

I booked this stay for my parents and they had a wonderful times. My dad is in wheelchair and my sister forgot to tell the front desk during check in, but was able to get different room with shower access instead of bathtub. That was wonderful that they were able to do that. Overall the staff are always friendly and the hotel is always clean. I would definitely recommend staying here.

This property was a greay stay with an amazing location near some great resturants and coffee shops. It was only let down by the very loud noise of the air con fan and the wifi cut in and out constantly especially in our room. Overall though it was clean, rooms were nice and the staff were amazing.