Windsong on the Reef

Photo gallery for Windsong on the Reef

Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Balcony view
Sun deck
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
The current price is AU$662
includes taxes & fees
27 May - 28 May

Explore the area

View map
Stubbs Rd, Providenciales, Providenciales, TKCA 1ZZ
  • Place, Providenciales Beaches
    ‪1 min walk‬
  • Place, Grace Bay Beach
    ‪1 min walk‬
  • Place, Turtle Cove Marina
    ‪8 min drive‬
  • Airport, Providenciales (PLS-Providenciales Intl.)
    ‪14 min drive‬

Room options

Junior Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Bungalow, 1 Bedroom

9.6 out of 10
Exceptional
(16 reviews)
  • Resort view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Bungalow, 2 Bedrooms, Lanai

8.8 out of 10
Excellent
(9 reviews)
  • 86 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bunk Bed and 1 Queen Sofa Bed

Bungalow, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 172 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds, 2 Single Beds and 1 Queen Sofa Bed

Luxury Studio

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 Bedroom, Pool Access, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Bedrooms, Beachfront

  • Beach view
  • 157 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Sofa Beds

Junior Suite, 2 Bedrooms, Pool Access, Beachfront

  • Beach view
  • 157 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Sofa Beds

Junior Suite, 3 Bedrooms, Beachfront

  • Beach view
  • 223 sq m
  • 3 bedrooms
  • Sleeps 12
  • 3 King Beds and 3 Double Sofa Beds

Villa, 1 Bedroom, Terrace, Beachfront

  • Beach view
  • 228 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Terrace, Beachfront

  • Beach view
  • 251 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace, Beachfront

  • Beach view
  • 325 sq m
  • 3 bedrooms
  • Sleeps 10
  • 3 King Beds and 2 Double Sofa Beds

Villa, 4 Bedrooms, Terrace, Beachfront

  • Beach view
  • 399 sq m
  • 4 bedrooms
  • Sleeps 14
  • 4 King Beds and 3 Double Sofa Beds

Villa, 5 Bedrooms, Terrace, Beachfront

  • Beach view
  • 474 sq m
  • 5 bedrooms
  • Sleeps 18
  • 5 King Beds and 3 Double Sofa Beds

Villa, Multiple Bedrooms, Terrace, Beachfront

  • Beach view
  • 988 sq m
  • 11 bedrooms
  • Sleeps 20
  • 11 King Beds and 7 Double Sofa Beds

Studio

9.4 out of 10
Exceptional
(33 reviews)
  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 149 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Oceanfront

10.0 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 153 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Deluxe Suite, 2 Bedrooms, Oceanfront

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 172 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Standard Room

9.6 out of 10
Exceptional
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Villa, 1 Bedroom, Terrace, Oceanfront

  • Ocean view
  • 316 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Villa, 2 Bedrooms, Terrace, Oceanfront

  • Ocean view
  • 334 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Villa, 3 Bedrooms, Terrace, Oceanfront

  • Ocean view
  • 360 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Villa, 4 Bedrooms, Terrace, Oceanfront

  • Ocean view
  • 416 sq m
  • 4 bedrooms
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Single Beds and 1 Queen Sofa Bed

About the area

Providenciales

A luxury stay in Providenciales awaits you at Windsong on the Reef. Within a 10-minute stroll you'll find Grace Bay Beach and Turtle Cove Marina within a 30-minute walk. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Windsong Drift Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The café, Jojos Cafe, serves international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Free continental breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4.5-property class Grace Bay resort include The Regent Village and Leeward Beach.

What's nearby

  • Providenciales Beaches - 1 min walk - 0.0 km
  • Grace Bay Beach - 1 min walk - 0.2 km
  • Princess Alexandra National Park - 10 min walk - 0.8 km
  • Turtle Cove Marina - 8 min drive - 2.9 km
  • Long Bay Beach - 12 min drive - 8.5 km

Getting around

  • Providenciales (PLS-Providenciales Intl.) - 16 min drive

Restaurants

  • ‪Bru Coffee Bar - ‬14 min walk
  • ‪Schooner's Restaurant - ‬20 min walk
  • ‪Arizona - ‬18 min walk
  • ‪Bobby Dee's - ‬17 min walk
  • ‪Reflections - Beaches Resort - ‬18 min walk

About this property

Windsong on the Reef

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Windsong on the Reef, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a 24-hour fitness centre and a hot tub. Self parking is free.

This 4.5-star Providenciales resort is smoke free.

  • 133 guestrooms or units
  • 6 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 2009
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Windsong on the Reef offers 133 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. This Providenciales resort provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Windsong Drift Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dune
  • Jojos Cafe
  • Pelago

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Kayaking
  • Sailing
  • Snorkelling
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 buildings
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Chef service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Paper towels

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Windsong
Windsong Providenciales
Windsong Resort
Windsong Resort Providenciales
Windsong Reef Hotel Providenciales
Windsong Reef Hotel
Windsong Reef Condo Providenciales
Windsong Reef Condo
Windsong Reef Providenciales
Windsong Reef
Windsong Reef Resort Providenciales
Windsong Reef Resort
Windsong on the Reef Resort
Windsong on the Reef Providenciales
Windsong on the Reef Resort Providenciales

Frequently asked questions

What is the cancellation policy at Windsong on the Reef?

Windsong on the Reef offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Windsong on the Reef?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at Windsong on the Reef on 27 May 2026 start from AU$662, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Windsong on the Reef?

Yep, Windsong on the Reef has a free self car park.

Are there any beaches close to Windsong on the Reef?

Yep, Windsong on the Reef is on Providenciales Beaches, which travelers give top marks. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Windsong on the Reef?

Yep, Windsong Drift Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Windsong on the Reef have a pool?

Windsong on the Reef has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at Windsong on the Reef?

Windsong on the Reef features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Windsong on the Reef a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Windsong on the Reef.

Is Windsong on the Reef family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as childcare services in the guestrooms, it's no surprise that Windsong on the Reef is a hit with families.

Does Windsong on the Reef serve breakfast?

Yeah, complimentary continental brekkie is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Windsong on the Reef?

No, Windsong on the Reef does not offer an airport shuttle service.

Is there a bar or restaurant at Windsong on the Reef?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Windsong on the Reef?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Windsong on the Reef?

No, only service animals are allowed.

Windsong on the Reef Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 754 out of 1065 reviews
Rating 8 - Good. 192 out of 1065 reviews
Rating 6 - Okay. 76 out of 1065 reviews
Rating 4 - Poor. 27 out of 1065 reviews
Rating 2 - Terrible. 16 out of 1065 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
The rooms in the new building were gorgeous. The beach view was fabulous!
Stayed 4 nights in Feb 2026

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, friendly staff, location right on the reef. We really liked the fresh fruit etc. every morning for breakfast...miss you Omar!
Stayed 5 nights in Feb 2026

10/10 Excellent

Heather, Waxhaw

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Upgrade to suite which was beautiful and had washer/dryer ! Great beachside food and drinks. And the beach is just surreal.
Stayed 4 nights in Feb 2026

8/10 Good

Gina

Stayed 7 nights in Feb 2026

8/10 Good

Dana Kessler

Liked: Cleanliness, property conditions & facilities
Travelled as a single. Nice room in older building (poor water pressure in shower), excellent cleaning, JoJos was good, Pelago was awful (note: hotel manager did apply partial refund after chatting with her), pool chairs with umbrellas can be difficult to find (people get up at 6 AM to throw towels on chairs to claim for the day), day spa was good - good Swedish Massage, not a very wide beach, staff was nice/polite- but did not go out of their way to be warm or informative, there is a happy hour bar-but darned if I could find it, nice that the hotel is next to/on Princess Alexandra Reef, but a few miles from “downtown”, cab rides were $16 each way to and from town, tremendous amount of building going on in/around Providenciales - good & bad, had fun at the very touristy Thursday Night Fish Fry, disappointing “sail” on Lady Grace-but in part was due to weather related seas that prevented snorkeling. All in all a nice few days, just not spectacular.
Stayed 4 nights in Feb 2026

10/10 Excellent

Craig, Longmeadow

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing.... JoJos jerk sandwich, burgers, and sandwiches were all good. The employees at this resort truly were special. Great value and sensational amenities. Management was top notch and room pristine.
Stayed 7 nights in Feb 2026

10/10 Excellent

Steven J.

Liked: Cleanliness, staff & service, amenities
Great value, friendly staff, good food, beautiful location on the coral reef.
Stayed 7 nights in Feb 2026

8/10 Good

Kathleen

Stayed 4 nights in Feb 2026

10/10 Excellent

Caitlin Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at this resort. Exceptionally clean, friendly and supportive staff, snorkeling on the reef was amazing!
Stayed 4 nights in Feb 2026

8/10 Good

selamawit

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay
Stayed 4 nights in Feb 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. The staff was absolutely the best always friendly and ready to help with anything
Stayed 7 nights in Jan 2026

10/10 Excellent

Zeljko

Stayed 4 nights in Feb 2026

10/10 Excellent

Sholom

Stayed 3 nights in Feb 2026

8/10 Good

Todd

Stayed 3 nights in Feb 2026

10/10 Excellent

Yoneidy

Stayed 4 nights in Feb 2026

10/10 Excellent

joanne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
YES. Immaculate. Staff was wonderful.
Stayed 7 nights in Jan 2026

8/10 Good

John David Lewis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was super friendly and helpful. Would have given 5 stars but the light that comes in to the bedroom at night was really bright. Could use some darkening shades to cut that light off. Wanted to sleep in a little on vacation. Besides that I would highly recommend.
Stayed 6 nights in Jan 2026

8/10 Good

Marc

Stayed 4 nights in Jan 2026

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Services and amenities need improvement
Stayed 3 nights in Feb 2026

8/10 Good

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach! Nice staff. Great massage.
Stayed 5 nights in Feb 2026

4/10 Poor

Seth

The fire alarm went off in the middle of the night the first two nights of my reservation. I could not stay due to the fact that I have severe post traumatic stress disorder. I attempted to speak to the staff and manager. I was not given an opportunity to change rooms and was not able to stay there. I was still charged the full amount and have not received any compensation. The staff is as otherwise fine.
Stayed 5 nights in Jan 2026

10/10 Excellent

Cathy J

Stayed 7 nights in Jan 2026

2/10 Terrible

Manuel

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
I had a very disappointing experience at this hotel. After checking out, I was charged for a bottle of wine that I never took or consumed. When I brought this to their attention, the situation was not handled professionally or fairly. Being falsely charged for items is unacceptable and raises concerns about their billing practices. Guests should not have to worry about being charged for things they did not use. This experience completely overshadowed my stay, and I would not recommend this hotel unless they improve their accountability and customer service.
Stayed 1 night in Jan 2026

10/10 Excellent

GIAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was excellent option
Stayed 7 nights in Jan 2026

10/10 Excellent

Tina m, East Wareham

Stayed 7 nights in Jan 2026