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G5 Hotel & Serviced Apartment

3.0 star property
Hotel with a 24-hour front desk, near KSL City Mall

Photo gallery for G5 Hotel & Serviced Apartment

Restaurant
Lobby
Lobby
Interior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Business services

Explore the area

Map
G-01, Bangunan Duta Impian, No 14, Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80050
  • KSL City Mall
    ‪12 min walk‬
  • Komtar JBCC
    ‪2 min drive‬
  • Johor Bahru City Square
    ‪2 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
2 bedrooms
2 bathrooms
Private bathroom
Hairdryer
Bidet
  • 65 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Triple Room

1 bedroom, minibar, in-room safe, desk

Family Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior No Window

1 bedroom, minibar, in-room safe, desk

Superior No Window

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

1 bedroom, minibar, in-room safe, desk

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedrooms Apartment

1 bedroom, minibar, in-room safe, desk

Two Bedrooms Apartment

  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Queen Room

1 bedroom, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

About the area

Johor Bahru

At G5 Hotel & Serviced Apartment you'll be within a 30-minute stroll of KSL City Mall and Komtar JBCC. Highlights at this hotel include in-room LCD TVs. .This hotel offers a business centre, concierge services and a 24-hour front desk. Added amenities include laundry facilities, express check-in and dry cleaning/laundry services. There's also the convenience of limited parking. .Places within a 15-minute drive of this 3-property class Central District hotel include Johor Bahru City Square and AEON Tebrau City.

What's nearby

  • Plaza Pelangi - 7 min walk - 0.6 km
  • KSL City Mall - 12 min walk - 1.0 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 2 min drive - 1.9 km
  • Komtar JBCC - 2 min drive - 2.3 km
  • Johor Bahru City Square - 2 min drive - 2.3 km

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Singapore (XSP-Seletar) - 33 min drive

Restaurants

  • ‪Banafee Village - ‬1 min walk
  • ‪Kampung Carabao Thai Restaurant - ‬1 min walk
  • ‪Warung Tomyam SA - ‬4 min walk
  • ‪Chok Dee Thai Food - ‬3 min walk
  • ‪Xiao Long Xing Jiang Hu 小龍行江湖 - ‬5 min walk

About this property

G5 Hotel & Serviced Apartment

Hotel with a 24-hour front desk, near KSL City Mall
There's an onsite business centre. G5 Hotel & Serviced Apartment also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this 3-star Johor Bahru hotel.

  • 64 guestrooms or units
  • 4 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Smoking in designated areas
G5 Hotel & Serviced Apartment offers 64 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Rollaway/extra beds (surcharge) are also available.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Parking and transport

  • Limited on-site parking (max 1 space per unit)

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

G5 Hotel Services Apartment Johor Bahru
G5 Hotel Services Apartment
G5 Services Apartment Johor Bahru
G5 Services Apartment
G5 & Serviced Johor Bahru
G5 Hotel Services Apartment
G5 Hotel & Serviced Apartment Hotel
G5 Hotel & Serviced Apartment Johor Bahru
G5 Hotel & Serviced Apartment Hotel Johor Bahru

Frequently asked questions

Is parking available at G5 Hotel & Serviced Apartment?

Onsite parking is limited (max 1 space per unit).

Is there a free airport shuttle available at G5 Hotel & Serviced Apartment?

No, G5 Hotel & Serviced Apartment does not offer an airport shuttle service.

What time are check-in & check-out at G5 Hotel & Serviced Apartment?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at G5 Hotel & Serviced Apartment?

No, pets are not allowed.

G5 Hotel & Serviced Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 140 reviews
Rating 8 - Good. 57 out of 140 reviews
Rating 6 - Okay. 29 out of 140 reviews
Rating 4 - Poor. 12 out of 140 reviews
Rating 2 - Terrible. 13 out of 140 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Kumari

Liked: Staff & service
I recently stayed at your hotel and had an overall pleasant experience. However, I noticed a couple of issues that could use improvement. There was an unpleasant smell that occurred intermittently, which was quite off-putting. Additionally, the coffee creamer provided was unusually hard and not usable. Addressing these concerns would definitely enhance the overall guest experience. Thank you for considering this feedback.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Staff was very helpful and got free parking
Stayed 1 night in Mar 2025

2/10 Terrible

Byoung Kook

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Because SG authority doesn't allow me to go to Malaysia, so I requested cancellation. But hotel rejected
Stayed 3 nights in Mar 2025

8/10 Good

Choo

Liked: Cleanliness, staff & service
Stayed 4 nights. First of all I booked this hotel for it's proximity to many food options and good location. However, there are a few defects in the room which I like to highlight here. Firstly, the safe is not working on once I checked in, secondly the dressing table chair is dislodged and it is a safety hazard. Lastly the water basin is leaking but still manageable. Not being picky for the price paide but might be a major issue to picky travellers.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 3 nights in Dec 2024

2/10 Terrible

LIANGZHU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy in morning, disturbing my sleeping
Stayed 1 night in Dec 2024

6/10 Okay

Nicholas

Basic hotel not special

Average hotel nothing special , for the price you’re paying you cant complaint . Would not pay anything more than 40$ for this place.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

G5

Hotel doesn't accept credit card as deposit. Quite a turn off for this. Luckily they are willing to accept $100RM instead of $200RM for deposit. It gets a bit noisy in the middle of the night as the area is known for its nightlife.
Stayed 1 night in Oct 2024

4/10 Poor

Koh

Travelled with group
Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Rayner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G5 Hotel

The stay was fine, but the hotel internet is not too reliable. I have 3 devices and only 1 device was able to log in after many failed attempts, and when it did log in the signal strength is 2 bar maximum.
Stayed 1 night in Jun 2024

8/10 Good

Quek

Travelled with family
Liked: Staff & service
There’s stain on the pillow
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Imran

Travelled with family
Liked: Amenities
If you drive, make sure you ask where exactly to park your vehicle, or else they clamp even though there is no "Clamp-Zone" at all the parking lots around the vicinity.
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not returned.

Bedsheet and blanket are with stain. Carpet got a red big patches. Stay just right behind receptionist which is leavel 2 and level 1 is carpark. Disappointed with overall stay.
Stayed 1 night in Jun 2024

6/10 Okay

Natalynn

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room . Big comfortable beds . Good bathroom with lots of free things . Location great for food and shopping . Highly recommended
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer B

Liked: Staff & service
Disliked: Cleanliness, room comfort
The ram for luggage was not properly designed. Room smell bad with cigarette oder. No face tower and hand tower.
Stayed 1 night in Mar 2024

2/10 Terrible

Aizuddin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

ALVIN

Stayed 2 nights in Dec 2023

8/10 Good

ramsey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby f&b options are excellent. also, foot refexology & massage services are nearby.
Stayed 1 night in Dec 2023

10/10 Excellent

Siti

Stayed 3 nights in Nov 2023

6/10 Okay

Siti Raidah

Travelled with group
Liked: Cleanliness
There was no hot water. The water heater was faulty. Had to shower in cold water. Was only allowed 1 additional pillow. Alot of dragging of furniture sounds in the morning abt 8am when sleeping.
Stayed 1 night in Nov 2023