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@Sandton Hotel

3.0 star property
Hotel with a full-service spa, near Nelson Mandela Square

Photo gallery for @Sandton Hotel

Interior
Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers
Junior Room
Reception
Junior Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available

Explore the area

View map
5 Benmore Rd, Sandton, Gauteng, 2196
  • Place, Sandton City Mall
    ‪15 min walk‬
  • Place, Sandton Convention Centre
    ‪15 min walk‬
  • Place, Nelson Mandela Square
    ‪18 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Minibar
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Minibar
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Minibar
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Minibar, in-room safe, desk, laptop workspace

Studio

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Minibar
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Balcony

Studio, Balcony

Studio, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, Bathtub

Executive Studio Suite, Bathtub

Executive Studio Suite, Bathtub

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Minibar
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Room

Presidential Room

Presidential Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Smart TV
2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Johannesburg

@Sandton Hotel places you in the centre of Johannesburg, within just a 15-minute stroll of Morningside Mediclinic and Sandton Convention Centre. Highlights at this hotel include 2 coffee shops/cafes, a full-service spa and a restaurant. .Pool Bar is the hotel's own bar. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Sandton hotel include Nelson Mandela Square and Melrose Arch Shopping Centre.

What's nearby

  • Morningside Mediclinic - 10 min walk - 0.9 km
  • Johannesburg Stock Exchange - 13 min walk - 1.2 km
  • Sandton City Mall - 15 min walk - 1.3 km
  • Sandton Convention Centre - 15 min walk - 1.3 km
  • Nelson Mandela Square - 18 min walk - 1.6 km

Getting around

  • Johannesburg Sandton Station - 19 min walk
  • Rosebank Station - 20 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.) - 31 min drive

Restaurants

  • ‪Beirut - ‬9 min walk
  • ‪Orexi - ‬4 min walk
  • ‪Simply Asia - ‬7 min walk
  • ‪Coffee Couture - ‬11 min walk
  • ‪Delhi Darbar - ‬8 min walk

About this property

@Sandton Hotel

Hotel with a full-service spa, near Nelson Mandela Square
@Sandton Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. @Sandton Hotel also features a garden, concierge services, and express check-in. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Johannesburg hotel.

  • 117 guestrooms or units
  • 2 coffee shops
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Garden
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
@Sandton Hotel offers 117 air-conditioned accommodations with minibars and a safe. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include deep-tissue massages and massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (ZAR 50 per night)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; ZAR 220 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Club House
  • Coffee Lounge
  • Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: ZAR 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately ZAR 220 per person
  • Covered self-parking fee: ZAR 50.00 per night
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Late check-out fee: ZAR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sandton Hotel
@Sandton Hotel Hotel
@Sandton Hotel Sandton
@Sandton Hotel Hotel Sandton

Frequently asked questions

What is the cancellation policy at @Sandton Hotel?

@Sandton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at @Sandton Hotel?

Yep, @Sandton Hotel has a covered self car park for ZAR 50.00 per night. A self car park is also available, for a fee.

Is there a spa on site at @Sandton Hotel?

Yep, there is an onsite spa at @Sandton Hotel. You'll enjoy services like deep-tissue massages.

Does @Sandton Hotel have a pool?

@Sandton Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 6:00 PM.

Does @Sandton Hotel serve breakfast?

Yeah, continental breakfast is offered weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at @Sandton Hotel?

No, @Sandton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at @Sandton Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at @Sandton Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at @Sandton Hotel?

No, only service animals are allowed.

Reviews

@Sandton Hotel Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 239 out of 308 reviews
Rating 8 - Good. 41 out of 308 reviews
Rating 6 - Okay. 15 out of 308 reviews
Rating 4 - Poor. 8 out of 308 reviews
Rating 2 - Terrible. 5 out of 308 reviews

Reviews

10/10 Excellent

Rosemary

Business traveller
Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Business traveller
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Stayed 1 night in Sep 2025

10/10 Excellent

Chinwendu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff were nice. Great ambience. The Rooms are well kept and smells fresh. Will definitely stay again. Everyone was so accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Nobuhle, Newport beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and homely. Friendly staff.
Stayed 2 nights in Aug 2025

4/10 Poor

Aisling

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosemary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kea

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT
Stayed 2 nights in Aug 2025

6/10 Okay

Obinna

Disliked: Staff & service
Phone didn't work at times. Front desk didn't pickup at times and when you then had to go down to communicate an issue, most times they would seem offended until guest relations had to attempt to help and even that had its inconsistencies. Night shift seemed genuinely interested in helping out. Shower didn't drain properly, room had to be changed twice to get good drain. Very old couch. They didn't really seem too surprised and maintenance said half the rooms where like that. Chairs in pool area dusty so couldn't wait there during cleaning, you'd have to wait in an already crowded lobby. Dryer in room didn't work, maintenance confirmed that's how it worked. Housekeeping would forget stuff sometimes and when I tried to remind them of missing items or a missing area that wasn't cleaned, like the toilet or missing towels, it would almost seem like one was being overbearing. Even though housekeeping head seemed apologetic, sometimes cleaner would seem offended. Had to write the list of items on a paper and stick on door before I got consistent service. Restaurant waitress told a lie and didn't deliver an order that was paid. 3 out of the 5 times I ordered burger at night, bun was wet. When I complained in the morning to their head, first time she sounded like I was bothering her, second time, different person sounded better. No standards. It was a very stressful stay. I tried to give them a chance every week but overall was a very stressful stay. Never again.
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Wollert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

zhang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we were given was on the 9th floor. We ask for another room higher up & they upgraded us with no extra cost. The room was beautiful with a wraparound balcony on the 19th floor. Need less to say we were very satisfied with our accommodation plus the staff were very friendly & accommodating. Will definitely revisit this hotel establishments.
Stayed 1 night in Aug 2025

10/10 Excellent

amah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place to Stay

The hotel is very modern. The room is very comfortable and the housekeeping staff does a great job with their cleaning. The Hotel has a shuttle service that takes you to Nelson Mandela Square with no charges and we have enjoyed a shuttle to the airport early morning with a charge, which is secure and convenient. Our only complaint was the food at the restaurant that is lousy; however, the cook came out to apologize for salty and over seasoned food. Overall, this is a great place to stay. The staff is really friendly and willing to accommodate you with any requests you may have.
Stayed 4 nights in Aug 2025

10/10 Excellent

David, Wollert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Aug 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, great food. Love the safe location
Stayed 1 night in Aug 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay @Sandton was nothing short of amazing the staff were all very helpful
Stayed 7 nights in Jul 2025

8/10 Good

Mlamuli M

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jul 2025

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was has many amenities. However it would be nice to have known about these amenities without happening upon them unexpectedly. Otherwise it was a wonderful stay!
Stayed 22 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

10/10 Excellent

Phumelele, Newport beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, clean and friendly staff. Plenty amenities from restaurants to spas
Stayed 2 nights in Jul 2025

6/10 Okay

DARYLL, Laurelton

Stayed 1 night in Jul 2025

10/10 Excellent

Meisha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025