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3.5 out of 5

"Actually treated as a guest by all staff, all facilities excellent, location was perfect to our wants & needs. " More

By a verified traveller on Mon 23 Jul 2018

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Hotel Description

A luxury stay in the heart of Jerusalem awaits you at Orient Hotel Jerusalem. Within a 20-minute stroll, you'll find popular places like King David's Tomb and Jerusalem Great Synagogue. Highlights at this Art Deco hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 243 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, espresso makers, and safes. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches include bathrobes, slippers, and free toiletries. Additionally, hair dryers, phones, and desks are available.

A day of pampering can include massages, facials, and body treatments along with access to the sauna and spa tub. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness center, Turkish bath/hammam, and seasonal outdoor swimming pool. 7535 square feet (700 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute walk of this 5-star Emek Refaim hotel include Jaffa Gate and Mamilla Mall.

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$295* Per night/room 6 Dec. - 7 Dec.

Orient Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Orient Colony View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Orient Garden Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Colony Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Orient Hotel Jerusalem ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Orient Hotel Jerusalem

Everyone (2)
2 out of 5
Didn’t like the fact they put me in a room that had loud music playing all night . The manager was supposed to call me after I checked out , but did not !

Posted by on 26 Jul. 2019

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Comment from Hotel Management

28 Jul. 2019 by Dorinm

Dear Guest, I was sorry to read that your last vacation at our hotel did not match your expectations. All of your comments have been taken to our attention and brought to the attention of the parties concerned. We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable Best Regards, Dorin

5 out of 5

100% in all area's, food & service excellent,

Pros: So attentive to their guests.
Actually treated as a guest by all staff, all facilities excellent, location was perfect to our wants & needs.

Posted by , from Darwin Australia on 23 Jul. 2018

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Comment from Hotel Management

24 Jul. 2018 by Orient Hotel

Thank you very much for your positive feedback. We were pleased to read that we met your expectations in all areas. We endeavor to achieve the highest service standards. We look forward to further providing and even higher standard upon your next stay with us.

About the Orient Hotel Jerusalem

Location 3 Emek Refaim St, Jerusalem, 91999

Property Features

Orient Hotel Jerusalem offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 7535 square feet (700 square meters) and includes a conference center. A seasonal outdoor pool, a rooftop terrace, and spa services are also featured at the luxury Orient Hotel Jerusalem. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Jerusalem hotel.

  • 243 guestrooms or units
  • 9 levels
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Ben Gurion Airport (TLV) (62.1 km / 38.6 mi)
  • Train station: Jerusalem Malha Station (4.8 km / 3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Orient Hotel Jerusalem offers 243 accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Orient Hotel Jerusalem has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and through room service.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value-added tax

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35 for adults and USD 35 for children (approximately)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orient Jerusalem
  • Orient Hotel Jerusalem Hotel
  • Orient Hotel Jerusalem Jerusalem
  • Orient Hotel Jerusalem Hotel Jerusalem

You should know

  • The seasonal pool will open in April and close in November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.