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Jerusalem Metropole Hotel

Photo gallery for Jerusalem Metropole Hotel

Premium bedding, desk, bed sheets
Shower, towels
Restaurant
Reception
Reception

Reviews

6.2 out of 10

Popular amenities

  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is AU$148
17 July - 18 July

Explore the area

View map
4 Salah Ed-Din Street, Jerusalem, 91190
  • Place, Damascus Gate
    ‪7 min walk‬
  • Place, Mount of Olives
    ‪10 min walk‬
  • Place, Western Wall
    ‪15 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪55 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 4
  • 2 Single Beds

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About the area

Jerusalem

Jerusalem Metropole Hotel puts you in the heart of Jerusalem, steps from Herod's Gate and within a 10-minute stroll of Damascus Gate. Highlights at this hotel include a restaurant and in-room plasma TVs. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Near this 3-property class Jerusalem hotel, you'll find Western Wall.

What's nearby

  • Damascus Gate - 7 min walk - 0.6 km
  • Mount of Olives - 10 min walk - 0.9 km
  • Church of the Holy Sepulchre - 12 min walk - 1.0 km
  • Al-Aqsa Mosque - 14 min walk - 1.2 km
  • Western Wall - 15 min walk - 1.3 km

Getting around

  • Yekuti'el Adam Station - 14 min drive
  • Jerusalem Biblical Zoo Station - 26 min drive
  • Tel Aviv (TLV-Ben Gurion) - 44 min drive

Restaurants

  • ‪Austrian Hospice of the Holy Family - ‬9 min walk
  • ‪Jafar Sweets - ‬8 min walk
  • ‪Educational Bookshop - ‬3 min walk
  • ‪Hummus Lina (חומוס לינא) - ‬11 min walk
  • ‪Abu Shukri Restaurant - ‬9 min walk

About this property

Jerusalem Metropole Hotel

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. An airport shuttle at scheduled times is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Jerusalem Metropole Hotel. For a fee, parking is available. A complete renovation of Jerusalem Metropole Hotel was completed in October 2023.

This 3-star Jerusalem hotel is smoke free.

  • 24 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Jerusalem Metropole Hotel offers 24 air-conditioned accommodations, with coffee/tea makers. Beds feature premium bedding. Plasma televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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New Capitol Hotel - Jerusalem
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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The price is AU$133
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (ILS 50 per day)
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM at scheduled times
  • Secured, uncovered parking on site (ILS 50 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: ILS 50 for adults and ILS 25 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair-accessible path to lift

More

  • Renovated entire property - October 2023
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jerusalem Metropole Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ILS 50 for adults and from ILS 25 for children
  • Airport shuttle fee: ILS 70.00 per person (one-way)
  • Uncovered self-parking fee: ILS 50 per day
  • Nearby parking fee: ILS 50 per day (500 ft away)
  • Rollaway bed fee: ILS 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel
Metropole Hotel Jerusalem
Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel Hotel
Jerusalem Metropole Hotel Jerusalem
Jerusalem Metropole Hotel Hotel Jerusalem

Frequently asked questions

What is the cancellation policy at Jerusalem Metropole Hotel?

Jerusalem Metropole Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jerusalem Metropole Hotel?

As of 17 June 2026, prices found for a 1-night stay for 2 adults at Jerusalem Metropole Hotel on 17 July 2026 start from AU$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jerusalem Metropole Hotel?

Yep, Jerusalem Metropole Hotel has a secured uncovered self car park for ILS 50 per day. A self car park is also available, for a fee.

Does Jerusalem Metropole Hotel serve breakfast?

Yeah, full breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Jerusalem Metropole Hotel?

No, but there's an airport shuttle that runs from 7:00 AM - 11:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Jerusalem Metropole Hotel?

Yep, you can grab a meal at Jerusalem Metropole Hotel's onsite restaurant.

What time are check-in & check-out at Jerusalem Metropole Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Jerusalem Metropole Hotel?

No, pets and service animals are not allowed.

Jerusalem Metropole Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 20 out of 150 reviews
Rating 8 - Good. 37 out of 150 reviews
Rating 6 - Okay. 45 out of 150 reviews
Rating 4 - Poor. 21 out of 150 reviews
Rating 2 - Terrible. 27 out of 150 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and location was good
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Kaisar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Absolutely great Near to al Aqsa mosque, great surroundings, great service, comfortable beds, it ticked all boxes Thanks metropole
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities
Great place, great people at the hotel, very helpful and great location. The best part, the restaurant at the 4th floor!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good location, hotel it's self employed friendly and very helpful. Quiet easy access to dome of the Rock, stores, restaurants.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kaisar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Staff were fabulous Location was absolutely fabulous Stay was good Ticks all boxes for what we paid Cannot thank you enough
Stayed 7 nights in Mar 2024
Verified

6/10 Okay

Hugh

Disliked: Cleanliness, property conditions & facilities
Cheap, quiet and close to old city. Awful breakfast and last maintained last century. Friendly staff.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Wilfredo

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty the bathrooms smell moldy.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Wei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good location, but poor condition

It locates right across Herod’s Gate, with a restaurant on top floor. Food was good. Room was old and very basic. AC had water leaking right on bed headboard. I had to turned it off and stuck a towel there to catch dripping. People working there were very nice and friendly.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Francesco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sconsiglio a tutti questo hotel. È una bettola, senza riscaldamento, senza pulizia, bagni pessimi, finestre rotta, zero personale, zona squallida, zero di zero
Stayed 4 nights in Dec 2022
Verified

2/10 Terrible

Vladlen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Scheint sind wir zuverwöhnt, aber überall lange schwarze menschliche Haaren vom Waschlappen hoffentlich und fleckige Wände habe echt Spitze Übernachtungsgefühl hinterlassen. Ich habe mich dort aus hygienischen Gründen nicht geduscht war auch nur 1 Nacht… personal aber sehr freundlich
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad not good Service terrible I went to check M and they said there is no room available I showed him the reservation through Expedia they ignored it and they refuse to refund the money back
Stayed 1 night in Sep 2020
Verified

2/10 Terrible

Heba

Disliked: Cleanliness
The most filthy and dirty hotel I have ever been to. No hot water, bed sheets are not clean. The smell is so stinky.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities

Finger weg......

In die Jahre gekommenes Hotel. Die meisten Bilder stammen nicht von diesem Hotel. Kühlschrank und Fernseher ohne Funktion.
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Mira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book it!

Very bad experience. Mols on the walls, dirt carpet, orange stinks on the sheets, super bad service. By far the worst hotel I ever stayed in.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel muy cerca de la old city en Jerusalem, también hay muchos lugares para comer y tiendas para comprar, es un barrio musulman
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort

A cheap dive. Do not pay full price to stay here.

This hotel is a dive. The shower was broken, there were broken floor tiles in the bathroom. The carpet is old down and worn out. Bedding and beds old and worn out.
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Das Hotel liegt in der Nähe des Damaskustors (old city), fußläufig ist die Tram sehr gut zu erreichen. Das Zimmer ist relativ groß und mit dem Nötigsten ausgestattet.
Stayed 2 nights in Jan 2019
Verified

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross Hotel Do Not Stay Here

The advertised “double bed” is not! You put two twin beds together and called it a double. Nobody calls twins a double. I let the hotel know I was 6’3 and big. They should have rejected my accommodations since they could not provide a true double bed without a split down the middle. The hotel was grossly dirty. I will be leaving a notice on hotels.com to remove your hotel from their list.I have stayed in Jerusalem many times and your hotel was little better than a hostile. It was extremely overpriced.
Stayed 17 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación es muy buena lo único con lo que tuvimos problema era el Internet era muy lento o se iba mucho
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wij zijn maar 1 nacht gebleven, het was dichtbij de Herod's gate van de oude stad
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sencillo y limpio. Buena ubicacion

Hotel sencillo pero limpio. El desayuno correcto. Muy buena ubicacion en la puerta de Herodes, en la ciudad vieja.
Stayed 3 nights in Jan 2019
Verified

2/10 Terrible

Aurora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soggiorno da incubo

Esperienza pessima, un costo esagerato, 100€ a notte, niente Wi-Fi, riscaldamento non funzionante, ambiente e biancheria sporca, bagno che si allagava. Il personale non ha provveduto a migliorare la nostra situazione, ha soltanto cambiato la lampadina perché eravamo al buio e gli asciugamani che erano bagnati. Sono stati due giorni da incubo.
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ärmliche Gegend. Nachts ist es etwas Lauter draußen. das Frühstück ist von der Auswahl eher klein gehalten. der Boden im Frühstücks Saal sehr dreckig.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arguably the best hotel in the Muslim Quarter

The rooms are spacious and tidy, although they miss basic facilities such as mugs/tea/coffee etc. They do contain a kettle though. Mixed service from the staff. Night manager Mohamed is superb however.
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Noella

Disliked: Cleanliness, property conditions & facilities, room comfort
This has been my worst hotel experience yet. The Jerusalem Metropole aooarently had some plumbing issues so moved us to a hotel across from them, Rivoli Hotel. The room we were given had a stench, filthy carpets, a stained towel and sullen staff. Security to the hotel was totally missing! We opened the front door after dinner and just walked in. No one at reception and room keys in full view of anyone who decided to want to pick one. Our assigned room was on the 2nd level and there was no staff to help you take your luggage up and down the stairs..there is no elevator in the hotel. Our room view was a graveyard! Bath tub was tiny and stepped..never seen anything as unsafe as this one. I could go on and on about how bad my stay has been..the upside is that is was just one night.
Stayed 1 night in Nov 2018