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Jerusalem Castle Hotel

Hotel with spa services, near Jaffa Gate

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Photo gallery for Jerusalem Castle Hotel

Superior Room, Patio | Terrace/patio
Front of property
City Triple Room, City View
City Triple Room, City View | Living area
Daily buffet breakfast (USD 14 per person)
Reviews
8.2

Very good

Popular amenities

  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
24 Abarbanel, Jerusalem, 9247707
  • Popular LocationIsrael Museum19 min walk
  • Popular LocationJaffa Gate2 min drive
  • Popular LocationAl-Aqsa Mosque5 min drive
  • AirportTel Aviv (TLV-Ben Gurion)41 min drive

Room options

View all photos for City Double Room, City View

Premium bedding, memory-foam beds, in-room safe, individually decorated

City Double Room, City View

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Balcony

Premium bedding, memory-foam beds, in-room safe, individually decorated

Superior Room, Balcony

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for City Triple Room, City View

City Triple Room, City View | Extra beds

City Triple Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Room, Patio

Superior Room, Patio

Superior Room, Patio

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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The price is AU$277
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About the area

Jerusalem

Jerusalem Castle Hotel puts you in the heart of Jerusalem, steps from Mount Herzl and within a 10-minute stroll of French Square. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find spa services and laundry facilities. Buffet breakfast is available daily. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Jerusalem City Centre hotel include Jaffa Gate and Al-Aqsa Mosque.

What's nearby

  • Mamilla Mall - 16 min walk
  • Israel Museum - 19 min walk
  • Jaffa Gate - 2 min drive
  • Church of the Holy Sepulchre - 3 min drive
  • Al-Aqsa Mosque - 5 min drive

Getting around

  • Jerusalem Malha Station - 6 min drive
  • Yekuti'el Adam Station - 22 min drive
  • Tel Aviv (TLV-Ben Gurion) - 42 min drive

Restaurants

  • ‪Tommy's Sophisticated Street Food - ‬4 min walk
  • ‪Rachel - ‬3 min walk
  • ‪Angel Bakery - ‬4 min walk
  • ‪Latteccini - ‬3 min walk
  • ‪La Pattissiere - ‬4 min walk

About this property

Jerusalem Castle Hotel

Hotel with spa services, near Jaffa Gate
Public spaces have free WiFi. There's an onsite business centre. Spa services, a terrace, and multilingual staff are also featured at Jerusalem Castle Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Jerusalem hotel.

  • 1 building
  • 25 guestrooms or units
  • 3 levels
  • Built in 2010
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Locker space
Jerusalem Castle Hotel offers 25 air-conditioned accommodations with a safe and free toiletries. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

Arabic, Dutch, English, French, German, Hebrew, Hungarian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 14 for adults and USD 14 for children

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Building
  • Built in 2010
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jerusalem Castle Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 for adults and from USD 14 for children
  • Self-parking fee: USD 20 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Jerusalem Castle Hotel.

Property is also known as

Jerusalem Castle Hotel
Jerusalem Castle
Jerusalem Castle Hotel Hotel
Jerusalem Castle Hotel Jerusalem
Jerusalem Castle Hotel Hotel Jerusalem

Frequently asked questions

What is the cancellation policy at Jerusalem Castle Hotel?

Jerusalem Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Jerusalem Castle Hotel?

Yep, Jerusalem Castle Hotel has a self car park for USD 20 per day. Onsite parking is limited.

Is there a spa on site at Jerusalem Castle Hotel?

There's no onsite spa, but this property does offer spa services.

Is Jerusalem Castle Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Jerusalem Castle Hotel is a hit with families.

Does Jerusalem Castle Hotel serve breakfast?

Sure does, buffet breakfast is served daily.

Is there a free airport shuttle available at Jerusalem Castle Hotel?

No, Jerusalem Castle Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Jerusalem Castle Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Jerusalem Castle Hotel?

No, pets and service animals are not allowed.

Jerusalem Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 119 out of 319 reviews" "
Rating 8 - Good. 117 out of 319 reviews" "
Rating 6 - Okay. 59 out of 319 reviews" "
Rating 4 - Poor. 17 out of 319 reviews" "
Rating 2 - Terrible. 7 out of 319 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Philip

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2021

6/10 Okay

anette

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
did clean room and there were probs with theft at this hotel
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
I fotgot a mobile charger translate , I hope recover,my friend will go tomorrow.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It wasn’t clean place.neither a decent breakfast or instant coffee.
Stayed 6 nights in Sep 2019

6/10 Okay

A&L, UK

Travelled with partner
Liked: Cleanliness, staff & service
Good location. Clean, basic. We needed a room for a few hours on our last night before getting to the airport early AM. Unfortunately we were given a room on the ground floor right next to the reception - lots of noise, phone ringing all night, loud customers etc. We barely slept and kept waking up every hour. Maybe this was the last room they had but still, it was anything but restful. We contacted the hotel after through the Expedia messaging system with no reply. If you decide to stay, make sure it is a room in the upper floors.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Standards have slipped from previous experience
Had to wait till 3 p.m. for a 2 p.m. check in. Safe in room did not function and staff were unable to correct this. Heating barely worked. Tap in bathroom was leaking badly. Towels were rather worn and need replacing . The special Sabbath lift was non functioning. Disappointed that security taken on credit card at check in will not be cancelled for a month.
Stayed 2 nights in Jan 2020

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Don't leave your luggage with them for storage, they'll just leave it in unattended in the lobby. Otherwise, an ok hotel at a good location.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019