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Grand Hyatt Jeju

5.0 star property
Luxury hotel with 14 restaurants, near Nuwemaru Street

Photo gallery for Grand Hyatt Jeju

Restaurant
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Premium bedding, minibar, in-room safe, desk
Restaurant
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
The current price is AU$287
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Place, Cheju Halla General Hospital
    ‪7 min walk‬
  • Place, Paradise Casino
    ‪9 min walk‬
  • Place, Nuwemaru Street
    ‪9 min walk‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, City View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds
  • City view

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Mountain view

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Suite, 2 Single Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Corner (130-SQM)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sleeps 4
  • 2 Single Beds
  • Sea view

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Sea View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds
  • Sea view

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 195 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Mountain view

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(39 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

10.0 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Mountain View, Corner

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sleeps 4
  • 2 Single Beds
  • Mountain view

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds
  • Ocean view

View all photos for Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Sea view

View all photos for Premium Suite, 2 Single Beds

75-inch Smart TV with digital channels, TV, Netflix

Premium Suite, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Mountain view

About the area

Jeju City

A luxury stay in the heart of Jeju City awaits you at Grand Hyatt Jeju. You'll be 1 km (0.6 mi) from Nuwemaru Street and 2.6 km (1.6 mi) from Halla Arboretum. Highlights at this hotel include 14 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include facials and aromatherapy along with access to the sauna and hot tub. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 3724 square feet (346 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 5-property class Nohyeong-dong hotel include Dragon Head Rock and Dongmun Market.

What's nearby

  • Cheju Halla General Hospital - 7 min walk - 0.6 km
  • Paradise Casino - 9 min walk - 0.8 km
  • Nuwemaru Street - 9 min walk - 0.8 km
  • Jeju Five-Day Folk Market - 17 min walk - 1.5 km
  • Halla Arboretum - 3 min drive - 2.4 km

Getting around

  • Jeju (CJU-Jeju Intl.) - 8 min drive

Restaurants

  • ‪맥도날드 (McDonald's) - ‬1 min walk
  • ‪그랜드키친 - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cafe 8 & Terrace - ‬2 min walk
  • ‪Pocha - ‬2 min walk

About this property

Grand Hyatt Jeju

Luxury hotel with 14 restaurants, near Nuwemaru Street
Grand Hyatt Jeju offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 14 restaurants on site, along with a nearby corner/local shop. A business centre, 8 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3724 square feet (346 square metres) and includes conference space. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Grand Hyatt Jeju. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jeju City hotel.

  • 1600 guestrooms or units
  • 38 levels
  • 2 buildings
  • 14 dining venues
  • 3724 sq ft of conference space
  • 346 sq. m of conference space
  • Built in 2020
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Grand Hyatt Jeju offers 1600 accommodations with minibars and a safe. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Similar properties

Exterior
Lotte Hotel Jeju
  • Pool
  • Free airport shuttle
  • Kids’ pool
  • Water slide
4.7 out of 5, Exceptional, 1,010 reviews
The price is AU$268
includes taxes & fees
3 Feb - 4 Feb
Lotte Hotel Jeju

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (244 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 60000 for adults and from KRW 30000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Frequently asked questions

What is the cancellation policy at Grand Hyatt Jeju?

Grand Hyatt Jeju offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Jeju?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Jeju on 23 Feb 2026 start from AU$286.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Jeju?

Yep, Grand Hyatt Jeju has a free self car park.

Are there any beaches close to Grand Hyatt Jeju?

The closest beach to Grand Hyatt Jeju is Hamdeok Beach (18.6 km).

Is there a spa on site at Grand Hyatt Jeju?

Yep, there is an onsite spa at Grand Hyatt Jeju. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Grand Hyatt Jeju have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Grand Hyatt Jeju?

Grand Hyatt Jeju features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Hyatt Jeju a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Jeju.

Is Grand Hyatt Jeju family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Grand Hyatt Jeju is a hit with families.

Does Grand Hyatt Jeju serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hyatt Jeju?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Grand Hyatt Jeju?

Yep, Grand Hyatt Jeju has 14 restaurants.

What time are check-in & check-out at Grand Hyatt Jeju?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Hyatt Jeju?

No, only service animals are allowed.

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 775 out of 1013 reviews
Rating 8 - Good. 126 out of 1013 reviews
Rating 6 - Okay. 56 out of 1013 reviews
Rating 4 - Poor. 23 out of 1013 reviews
Rating 2 - Terrible. 33 out of 1013 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sook, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so big and beautiful. I will come back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All I can say is fabulous!!! The room size, use of space, decor, and view were top-tier!!!! Treat yourself and your loved ones of visiting JeJu. The location was quite walkable and the laundromat being nearby, added to the awesomeness of the stay! When they say “DREAM TOWER” in the title of this Grand Hyatt, they are NOT exaggerating! There is a mall in the lower level and a casino (which) we didn’t use. I truly wish we could have stayed here for about three more days!!!! The price was far below what one would pay at a Grand Hyatt anywhere else in the world! Absolutely phenomenal!
In the lobby.
Outside the Grand Hyatt.
Stayed 2 nights in Sep 2025

8/10 Good

Keri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt Dream Hotel in Jeju is the definitely the star hotel in Jeju City. Grand towers, impressive range of restaurants, and best facilities on the island. The concierge Suzy was fantastic and very helpful. The breakfast buffet was always delicious. There was always a line though to get in; the check-in dining system was inefficient. Indoor pool was nice but wish it was better designed for lap swimming. One end was curved. Would go back and stay there.
Stayed 3 nights in Oct 2025

2/10 Terrible

Lu

Sucks
Stayed 3 nights in Oct 2025

6/10 Okay

KEVIN

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Easy access from airport, hotel has strong Chinese scent, poor air circulation in room. Lots of parking. Very tailored to visitors from China.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mohammad

Stayed 3 nights in Oct 2025

10/10 Excellent

Yu Yu

Stayed 3 nights in Oct 2025

2/10 Terrible

Eunhye

Stayed 2 nights in Oct 2025

8/10 Good

Phuc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice large rooms with floor to ceiling windows. The view of the coast was amazing. Large bathroom with a nice tub and separate shower. The staff was ok, but some seating in the lobby would be lovely as there are zero places for people to wait for others except for the lounge area. The 7-11 in the middle floors was a god send as we used it often. Would have been nice if they provided hot water to prepare some of the items they sold though. Room service was pretty good and the food was better than what we were expecting. Many restaurants surround the building.
Stayed 6 nights in May 2025

8/10 Good

Jenna

Stayed 1 night in Sep 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the Grand Hyatt Jeju. It has wonderful staff, the rooms are great. We were even upgraded to sea view rooms cause the hotel could not accommodate adjoining room with our parent. Everything is great except it is too big. It feels like a Las Vegas resort. Crowded and looses some personal charm. This is no means the fault of the staff, at every point, when I needed help, the staff is 100% helpful. It s more of the hustle and bustle and not an island vibe
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and location
Stayed 2 nights in Sep 2025

10/10 Excellent

Jit Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 2nd stay here because Grand Hyatt Jeju was our favourite hotel for the previous trip and remains the best of the 4 hotels we stayed in Jeju for this trip. The hotel staff were perfect in every aspect. We got a room with club access. The room was huge with a spectacular view of the city all the way out to the mountains and sea. While the food choice is limited in the club lounge, the food served is delicious. We also enjoyed the buffet breakfast in the grand kitchen. Looking forward to our next trip to Jeju and we will definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Danni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Grand Hyatt Jeju. The room was so spacious and lovely.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much faultless; spectacular view from the outdoor pool, my hotel room & the sky lounge (38F). Only constructive criticism I have is about the slow sink drainage.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sonia, San Mateo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, big and nice view!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful as was view
Stayed 3 nights in Sep 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay because the hotel is beautiful and so many options for food. The pool is magnificient and opening late was an excellent idea. The shopping stores within the hotel was very reasonably priced. The buffet lunch was very delicious with so muc variety. The free shuttle bus service was very useful and welcomed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful. The hotel room was amazing…!!! The room was very spacious. Air con in the room not great. Free car parking for hotel guests.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deeksha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a city in Itself and what an amazing room and view !
Stayed 1 night in Sep 2025

8/10 Good

Charles Yishan, Perth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel facilities👍 But the services may need to be upgraded at all.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yeun soo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
I think from a couple of years the quality of the hotel has gone down a lot. Was really looking forward to my stay this time but was a little bit disappointed with the food and overall smell of the hallways of the hotel. However the pool is always great
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be more diverse

The hotel room was everything we imagined. The service was great. Beds were comfortable. Breakfast buffet-delicious. The only downside was it wasn’t very diverse. I was the only person of color which was noticeable from the stares. Lotte should try to be more creative with their advertisements to entice more people from different cultural backgrounds to experience the grand Hyatt. Unless the current situation is intentional. I have stayed at different Grand Hyatts and loved them. This was the only time I felt self aware.
Stayed 2 nights in Aug 2025