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Park Hyatt Jeddah - Marina, Club and Spa

5.0 star property
Art Deco hotel with 3 restaurants and full-service spa

Photo gallery for Park Hyatt Jeddah - Marina, Club and Spa

Exterior
Front of property – evening/night
3 restaurants, breakfast served
Egyptian cotton sheets, hypo-allergenic bedding, down duvets
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Gym
The current price is AU$578
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
Al Hamra District, Southern Corniche, PO Box 5863, Jeddah, 21432
  • Jeddah Mall
    ‪6 min drive‬
  • Baab Makkah
    ‪7 min drive‬
  • King Fahad's Fountain
    ‪19 min drive‬
  • Jeddah (JED-King Abdulaziz Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite (Prince Suite)

Suite (Prince Suite)

Suite (Prince Suite)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 120 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | View from room

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 40 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Single Beds, Terrace

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Sea View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Single Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Select Comfort bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | View from room

Room, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Park, Executive Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Park, Executive Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 80 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Park)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Suite, 1 King Bed (Park)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 80 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Prince Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Prince Suite

  • Sleeps 2

View all photos for 2 Twin Terrace

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

2 Twin Terrace

  • Sleeps 2

View all photos for 2 Twin Sea View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

2 Twin Sea View

  • Sleeps 2

View all photos for 2 Twin Beds

Separate bathtub and shower, rainfall showerhead, designer toiletries

2 Twin Beds

  • Sleeps 4

View all photos for 1 King Sea View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

1 King Sea View

  • Sleeps 2

View all photos for Park Executive Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Park Executive Suite

  • Sleeps 4

View all photos for 1 King Sea View Terrace

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

1 King Sea View Terrace

  • Sleeps 2

View all photos for Park Suite King

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Park Suite King

  • Sleeps 2

View all photos for King Room

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

King Room

  • Sleeps 2

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About the area

Jeddah

A luxury stay in the heart of Jeddah awaits you at Park Hyatt Jeddah - Marina, Club and Spa. Within steps you'll find Red Sea and Middle Corniche Park within a 15-minute stroll. Highlights at this Art Deco hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Seba Spa and Evania Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Nafoura, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 4 outdoor tennis courts, indoor swimming pool and gym plus access to basketball. 8138 square feet (756 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Attractions within a 20-minute drive of this 5-property class Al-Hamra'a hotel include Jeddah Corniche and Red Sea Mall.

What's nearby

  • Jeddah Mall - 6 min drive - 6.2 km
  • Baab Makkah - 7 min drive - 6.5 km
  • King Faisal Specialist Hospital - 9 min drive - 8.7 km
  • Jeddah Islamic Seaport - 12 min drive - 8.7 km
  • King Fahad's Fountain - 19 min drive - 9.8 km

Getting around

  • Jeddah Central Station - 24 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 36 min drive

Restaurants

  • ‪InterContiental Club Lounge - ‬8 min walk
  • ‪أستر لاونج - ‬11 min walk
  • ‪Park Hayatt - The Lounge - ‬5 min walk
  • ‪Pizza Lenuo | بيتزا لينيو - ‬14 min walk
  • ‪اريديوم لاونج - ‬9 min walk

About this property

Park Hyatt Jeddah - Marina, Club and Spa

Art Deco hotel with 3 restaurants and full-service spa
Park Hyatt Jeddah - Marina, Club and Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

5 meeting rooms and limo/town car service are available. Event space at this hotel measures 8138 square feet (756 square metres) and includes conference space. An outdoor pool, a health club, and a sauna are also featured at the luxury Park Hyatt Jeddah - Marina, Club and Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Jeddah hotel.

  • 1 building
  • 142 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Conference rooms
  • 8138 sq ft of conference space
  • 756 sq. m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Park Hyatt Jeddah - Marina, Club and Spa offers 142 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets and down duvets. 55-inch LCD televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Seba Spa and Evania Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Free covered valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 207 for adults and SAR 104 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Andalusia
  • Dardasha
  • Nadara
  • Nafoura

Things to do

  • 4 outdoor tennis courts
  • Basketball
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,138 square feet of conference space

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hyatt Jeddah - Marina, Club and Spa

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: SAR 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 207 for adults and from SAR 104 for children
  • Airport shuttle fee: SAR 402.5 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, cash and mobile payments. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 10008269

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Park Hyatt Jeddah - Marina, Club and Spa.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hyatt Marina Club Hotel
Jeddah Park Hyatt
Park Hyatt Jeddah Marina Club
Park Hyatt Jeddah Marina Club Hotel
Park Hyatt Jeddah - Marina, Club And Spa
Park Hyatt Jeddah - Marina, Club Hotel Jeddah
Park Hyatt Marina Club Hotel
Park Hyatt Marina Club
Park Hyatt Jeddah Marina Club Spa
Park Hyatt Jeddah Marina, Spa
Park Hyatt Jeddah Marina Club Spa
Park Hyatt Jeddah - Marina, Club and Spa Hotel
Park Hyatt Jeddah - Marina, Club and Spa Jeddah
Park Hyatt Jeddah - Marina, Club and Spa Hotel Jeddah

Frequently asked questions

What is the cancellation policy at Park Hyatt Jeddah - Marina, Club and Spa?

Park Hyatt Jeddah - Marina, Club and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Hyatt Jeddah - Marina, Club and Spa?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Park Hyatt Jeddah - Marina, Club and Spa on 13 Oct 2025 start from AU$577.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Hyatt Jeddah - Marina, Club and Spa?

Yep, Park Hyatt Jeddah - Marina, Club and Spa has a free self car park, free valet parking and free RV/bus/truck parking.

Is there a spa on site at Park Hyatt Jeddah - Marina, Club and Spa?

Yep, Seba Spa and Evania Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Park Hyatt Jeddah - Marina, Club and Spa have a pool?

Park Hyatt Jeddah - Marina, Club and Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Park Hyatt Jeddah - Marina, Club and Spa?

Park Hyatt Jeddah - Marina, Club and Spa features a full-service spa, a health club and an outdoor pool. All guestrooms come with Select Comfort beds and 24-hour room service.

What makes Park Hyatt Jeddah - Marina, Club and Spa a romantic place to stay?

Beachfront dining and a lounge bar, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Park Hyatt Jeddah - Marina, Club and Spa.

Is Park Hyatt Jeddah - Marina, Club and Spa family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Park Hyatt Jeddah - Marina, Club and Spa is a hit with families.

Does Park Hyatt Jeddah - Marina, Club and Spa serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Park Hyatt Jeddah - Marina, Club and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Park Hyatt Jeddah - Marina, Club and Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Hyatt Jeddah - Marina, Club and Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Park Hyatt Jeddah - Marina, Club and Spa?

No, pets and service animals are not allowed.

Park Hyatt Jeddah - Marina, Club and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 102 reviews
Rating 8 - Good. 20 out of 102 reviews
Rating 6 - Okay. 10 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 4 out of 102 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Farid, Riyadh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, but a little dated. It could use a face-lift, especially in bathrooms, and electrical outlets. However, their SPA is simply amazing. Simple, but practical, and clean. The steam bath is the biggest that I have seen in any hotel. The staff were great. I particularly want to thank Ahmed from the Grill restaurant, and Atef from the concierge desk. Both provided outstanding service, and went out of their way to make our stay comfortable, and memorable. Our thanks to both,
Stayed 2 nights in Dec 2023

10/10 Excellent

Hamed, Coral Gables

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This is a beautifully located hotel with all amenities. It is a resort that can avail all to the resident. I also like watching the sunset into the sea.
Stayed 3 nights in Jan 2023

10/10 Excellent

Manfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful, although during our stay it wan't overbooked. Staff very very attentive and responsive

10/10 Excellent

OSAMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's pricey, but it's worth it

I liked the design of the resort, it was classic with modern touches. The place was quite, and staff were very friendly and ready to help. Make sure to try their breakfast early in the morning.
Stayed 2 nights in Jan 2022

10/10 Excellent

ANOUD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

omsara

The hotel is very expensive
Stayed 1 night in Dec 2020

10/10 Excellent

Naif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was so wonderful.... And the tall guy on the font desk was so helpful telling us where to go and what to see..... Definitely will be back.
Stayed 1 night in Nov 2020

4/10 Poor

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Nov 2020

2/10 Terrible

Sarah

Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent service.
Stayed 3 nights in Sep 2020

10/10 Excellent

Mutaib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Hamad, Dammam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, excellent services, great location
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly clean hotel and personal care of us by staff
Stayed 2 nights in Mar 2020

10/10 Excellent

SDowning, Riyadh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly everyone was amazing, especially in Nafoura. Yash, was our server and from the first day, he was tireless, professional and clearly enjoyed ensuring that the guests were happy. He would try and anticipate what we needed or wanted and even spoke to the Chef about making tofu scramble for me. The Sous Chef, Erwin, was more than happy to point out all of the vegan options in the breakfast buffet to me and created an amazing tofu scramble. It was exceptional. I believe that Shitik and Saja were also instrumental in making our breakfasts there fresh, delicious and memorable. One area that we had a lot of difficulty with was getting rideshare drivers to find the hotel because the entrance is also for the spa and other building, with the hotel to the right of the main gate. We missed seeing the Floating Mosque on our last night there before 2 Uber drivers got lost in the spa area and left. All that needs to be done are 1) ensuring that the guards at the gate clearly instruct people to turn right for the hotel 2) creating better signage on the property.
Stayed 4 nights in Mar 2020

10/10 Excellent

Mazen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience

Everything was so smooth. From check in, until i checked out. All staffs were very kind and helpful. Food was great when I had my breakfast and dinner at the hotel.. The ambiance was very stunning facing the water fountain. I highly recommend staying here.
Stayed 4 nights in Feb 2020

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, fantastic communications from the hotel, nice room and setting, clean hotel and great staff.
Stayed 2 nights in Feb 2020

8/10 Good

Munther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and clean. Staff very friendly
Stayed 2 nights in Jan 2020

8/10 Good

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are great specially the front desk (Mr. Majed) On the other hand, the breakfast was amazing. The negative side is that the price of mini bar items were too expensive even more expensive than other very reputable hotels. For example, I consumed a small box of pringles chips it cost me 42 rial Saudi!? Which is almost 10 times of the original price. Therefore, i wish the hotel consider my point and at least decrease the mini bar prices 50%.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

Great for business. Clean, modern and comfortable. Food was good too. Would return for sure.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fast weekend

A nice weekend with lovely helpful staff
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018