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Mercure Karawang

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Mercure Karawang

2 outdoor pools
Staircase
Front of property
Meeting facility
Indoor wedding

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Parking included
The current price is AU$61
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
Jl Galuh Mas Raya, Teluk Jambe, Karawang, West Java, 41361
  • Mall Karawang Central Plaza
    ‪2 min walk‬
  • Wonderland Adventure Waterpark
    ‪5 min walk‬
  • Sedana Golf Course
    ‪5 min drive‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
Electric kettle
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed with Sofa bed

Business Suite, 1 King Bed with Sofa bed

Business Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Microwave
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
Electric kettle
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Karawang

A family-friendly stay in the heart of Karawang awaits you at Mercure Karawang. You'll be within steps of Mall Karawang Central Plaza and within a short 5-minute stroll of Wonderland Adventure Waterpark. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and reflexology. The restaurant, Kemuning Restaurant, serves Indonesian cuisine and is open for breakfast, brunch, lunch and dinner. Voula Loung & Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Enjoy the water park, nightclub, gym and sauna. Business amenities include 7 meeting rooms and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Karawang hotel include Sedana Golf Course and San Diego Hills Memorial Park.

What's nearby

  • Mall Karawang Central Plaza - 2 min walk - 0.2 km
  • Wonderland Adventure Waterpark - 5 min walk - 0.4 km
  • Sedana Golf Course - 5 min drive - 5.0 km
  • Resinda Park Mall - 6 min drive - 5.6 km
  • Karawang International Golf Club - 7 min drive - 7.8 km

Getting around

  • Kedunggedeh Station - 21 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 100 min drive

Restaurants

  • ‪A & W - ‬6 min walk
  • ‪Truffle Belly - ‬7 min walk
  • ‪Kuliner Kaki Lima GALUH MAS - ‬5 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

Mercure Karawang

Family-friendly hotel with 3 restaurants and 2 outdoor pools
As a guest of Mercure Karawang, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Mercure Karawang. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Karawang hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Built in 2015
  • Nightclub
  • Karaoke
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Mercure Karawang offers 232 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Karawang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages. A variety of treatment therapies are provided, including reflexology.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

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Lobby

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 71 reviews
The price is AU$84
includes taxes & fees
2 Aug - 3 Aug
Nuanza Hotel & Convention

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 121,000 for adults and IDR 60,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Kemuning Restaurant
  • Kunoichi Restaurant
  • Voula Loung & Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas
  • Water park

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Karawang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 121000 for adults and from IDR 60500 for children
  • Airport shuttle fee: IDR 980000 per vehicle (one way)
  • Rollaway bed fee: IDR 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Karawang Hotel
Mercure Karawang
Mercure Karawang Hotel
Mercure Karawang Karawang
Mercure Karawang Hotel Karawang

Frequently asked questions

What is the cancellation policy at Mercure Karawang?

Mercure Karawang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Karawang?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Mercure Karawang on 3 Aug 2025 start from AU$61.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Karawang?

Yep, Mercure Karawang has a free self car park.

Is there a spa on site at Mercure Karawang?

Yep, there is an onsite spa at Mercure Karawang. You'll enjoy services like massages.

Does Mercure Karawang have a pool?

Mercure Karawang has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:00 AM to 7:00 PM.

Does Mercure Karawang have a waterslide?

No, there is no waterslide at Mercure Karawang, but Wonderland Adventure Waterpark is a short 4-minute walk away.

What luxury perks are available at Mercure Karawang?

Mercure Karawang features 2 outdoor pools, a full-service spa and a nightclub.

Is Mercure Karawang family-friendly?

You bet! With amenities such as a children's pool, children's meals and an arcade, it's no surprise that Mercure Karawang is a hit with families.

Does Mercure Karawang serve breakfast?

Yep, buffet breakfast is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Mercure Karawang?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mercure Karawang?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Karawang?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Karawang?

No, pets and service animals are not allowed.

Mercure Karawang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 58 reviews
Rating 8 - Good. 33 out of 58 reviews
Rating 6 - Okay. 5 out of 58 reviews
Rating 4 - Poor. 4 out of 58 reviews
Rating 2 - Terrible. 3 out of 58 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

wong

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ant around and smelly towel
Stayed 2 nights in Jan 2024

10/10 Excellent

IDRIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent keep it like that
Stayed 2 nights in May 2023

2/10 Terrible

Joon Loong

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not even up to 3 stars standard.
Stayed 1 night in Apr 2023

8/10 Good

Pupung S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a ver clean and convenient hotel.
Stayed 12 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Mohd Hirman

Liked: Cleanliness, property conditions & facilities, room comfort

Good location but poor reception

Reception do not have proper booking record for my booking. I booked 2 nights but they prepare only for 1 night. I booked smoking room but rooms is not ready I asked receipt when checkout but they said it already issued by hotel.com but i actually paid it at hotel. However, hotel location is near to few shopping mall. Many restaurant nearby and not far from KIIC
Stayed 2 nights in Jan 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Hanli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but spa needs improvement

Being a fairly new hotel, the conditions are good in terms of cleanliness, comfort, food and overall environment. The staff are very helpful and hospitable. I only have comments on the spa for improvement. Firstly, the lights are too bright for relaxation. Service level of therapist and hygiene must be improved. I apparently saw the therapist hung back the same robe for the next customer. The therapist should also have the courtesy to wait for me change back my clothing before clearing the room. That was quite disturbing. I will return to the hotel for staying but not visit the spa.
Stayed 2 nights in Jan 2018

8/10 Good

bindu, kuala lumpur

Liked: Cleanliness, staff & service, room comfort

Nice hotel with good breakfast

I was pleasantly surprised with this hotel in Karawang. Check in was damn fast and easy. Rooms were decent. Bathroom was quite small though, especially toilet area. Otherwise no complaints on room, it had amazing view from room. Breakfast was really good and staff were courteous. In Room dining options could have more asian menu rather than just japanese. I would recommend this place in karawang.
Stayed 1 night in Jan 2018

10/10 Excellent

SOK CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Fitrotul

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was average, good location near to the Malls area with walking distance, room was comfortable but at late night you can hear the loud music from the Hotel bar especially on Weekend.
Stayed 7 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceptable

Acceptable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel close to all shopping mall

the hotel is very beautiful, clean and nice to stay.

10/10 Excellent

david, melbourne , australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful hotel, possibly the best in karawang

great experience, hotel staff can not do enough to make stay good. very good facilities including pool. location great, near shopping malls. seems very busy, but no noise intrusion in hotel. felt like a safe area to be, but many security at and in malls, not sure why as i walked around at night with no personal security concerns. but i am used to living in large citys and this probably helps with personal confidence. Hotel is beutifuly appointed and exeptionally clean. the staff are wonderful and very attentive. Breakfast was interesting, not western, chicken porridge not my taste, but flavour appreciated by many Japanese clients. not much english spoken in Karawang, especialy outside hotel, but with a little indonesian got along very well. can not say enough to recommend this hotel when staying in Karawang

6/10 Okay

YOSHIHISA

Liked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

INTEN

Liked: Cleanliness, staff & service
Disliked: Room comfort
道路沿い之部屋とっても煩い　夜寝れず
Stayed 9 nights in Oct 2024

8/10 Good

Tomomi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Akihiro

Liked: Amenities
良かったです
Stayed 4 nights in May 2024

8/10 Good

Foo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

YOHEI

Stayed 1 night in Feb 2024

8/10 Good

sungkwan

Business traveller
Liked: Staff & service, room comfort

가격대비 지낼만 합니다

가격대비 만족합니다 조식도 맛있고 서비스도 괜찮았어요 주변에 편의 시설도 좋았어요 다만 호텔룸에 카펫이 조금 지저분하고 로컬투숙객들이 아침에 복도에 앉아있는 모습이 보기에 안좋았어요
Stayed 1 night in Dec 2023

8/10 Good

sungkwan

Business traveller
Liked: Staff & service, room comfort

가격대비 좋아요

가격대비 아주 좋아요
Stayed 1 night in Dec 2023

4/10 Poor

ENCHING

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

8/10 Good

Masahiko, Kobe

Business traveller
Liked: Staff & service
There are many restaurants nearby, that's convenient. The staffs are generally friendly and kind. Only room facility is rather old. I found only the towels big so wanted some face towels..
Stayed 3 nights in Jul 2023