See all properties
Save

Grand Hyatt Jakarta

5.0 star property
Luxury Jakarta hotel connected to a shopping centre, steps from Bundaran HI

Photo gallery for Grand Hyatt Jakarta

Lobby
Property preview
Outdoor pool, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$284
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350
  • Place, Plaza Indonesia
    ‪1 min walk‬
  • Place, Bundaran HI
    ‪2 min walk‬
  • Place, Grand Indonesia
    ‪2 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪34 min drive‬

Room options

View all photos for Grand Suite, City View

City view

Grand Suite, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Kitchenette
Fridge
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Suite

Premium bedding, minibar, in-room safe, desk

Premier Suite

  • Sleeps 2

View all photos for Room, 1 King Bed (Bundaran View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Bundaran View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Club Access, Bundaran View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Club Access, Bundaran View)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Capital)

Premium bedding, minibar, in-room safe, desk

Suite, City View (Capital)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Kitchenette
Fridge
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Capital, Bundaran View)

Premium bedding, minibar, in-room safe, desk

Suite (Capital, Bundaran View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Kitchenette
Fridge
  • 100 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Club Access)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, City View (1 King Bed)

Premium bedding, minibar, in-room safe, desk

Family Room, City View (1 King Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (1 King Bed, with Bundaran View)

Premium bedding, minibar, in-room safe, desk

Family Room (1 King Bed, with Bundaran View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite (Bundaran View)

City view

Grand Suite (Bundaran View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2

View all photos for Deluxe Room, 2 Single Beds (Bundaran View)

City view

Deluxe Room, 2 Single Beds (Bundaran View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Club Access, Bundaran View)

City view

Room, 2 Single Beds (Club Access, Bundaran View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Club Access)

City view

Room, 2 Single Beds (Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Diplomatic Suite

Premium bedding, minibar, in-room safe, desk

Diplomatic Suite

  • Sleeps 2

View all photos for Family King Room With Bundaran View

Premium bedding, minibar, in-room safe, desk

Family King Room With Bundaran View

  • Sleeps 3

View all photos for Grand Suite Bundaran View Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Suite Bundaran View Non Smoking

  • Sleeps 2

View all photos for Capital Suite Bundaran View Non Smoking

Premium bedding, minibar, in-room safe, desk

Capital Suite Bundaran View Non Smoking

  • Sleeps 2

View all photos for Capital Suite Non Smoking

Premium bedding, minibar, in-room safe, desk

Capital Suite Non Smoking

  • Sleeps 2

View all photos for Grand Twin Room With Bundaran View Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Twin Room With Bundaran View Non Smoking

  • Sleeps 2

View all photos for Family King Room With City View Non Smoking

Premium bedding, minibar, in-room safe, desk

Family King Room With City View Non Smoking

  • Sleeps 3

View all photos for Deluxe King Room with Bundaran View Smoke-Free

Premium bedding, minibar, in-room safe, desk

Deluxe King Room with Bundaran View Smoke-Free

  • Sleeps 2

View all photos for 1 King Bed With City View

Premium bedding, minibar, in-room safe, desk

1 King Bed With City View

  • Sleeps 3

View all photos for 2 Twin Beds With City View

Premium bedding, minibar, in-room safe, desk

2 Twin Beds With City View

  • Sleeps 3

View all photos for 1 King Bed With Bundaran View

Premium bedding, minibar, in-room safe, desk

1 King Bed With Bundaran View

  • Sleeps 2

View all photos for 2 Twin Beds With Bundaran View

Premium bedding, minibar, in-room safe, desk

2 Twin Beds With Bundaran View

  • Sleeps 2

View all photos for 1 King Bed With Club Access

Lobby

1 King Bed With Club Access

  • Sleeps 2

View all photos for 2 Twin Beds With Club Access

Lobby

2 Twin Beds With Club Access

  • Sleeps 2

View all photos for 1 King Bed With Club Access And Bundaran View

Lobby

1 King Bed With Club Access And Bundaran View

  • Sleeps 2

View all photos for 2 Twin Beds With Club Access And Bundaran View

Lobby

2 Twin Beds With Club Access And Bundaran View

  • Sleeps 2

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, desk

Grand Suite

  • Sleeps 2

You may also like

Ad
Bar (on property)

Pan Pacific Jakarta

Central Jakarta
  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 65 reviews
The price is AU$264
includes taxes & fees
29 Dec - 30 Dec
Pan Pacific Jakarta

About the area

Jakarta

Grand Hyatt Jakarta puts you in the heart of Jakarta, connected to a shopping centre and within steps of Plaza Indonesia and Bundaran HI. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Grand Cafe, is open for breakfast, brunch, lunch and dinner. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. 7556 square feet (702 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Central Jakarta hotel include Grand Indonesia and Thamrin City Shopping Mall.

What's nearby

  • Plaza Indonesia - 1 min walk - 0.0 km
  • Bundaran HI - 2 min walk - 0.2 km
  • Grand Indonesia - 2 min walk - 0.2 km
  • Thamrin City Shopping Mall - 8 min walk - 0.7 km
  • Sarinah Mall - 9 min walk - 0.8 km

Getting around

  • Bundaran HI MRT Station - 3 min walk
  • Jakarta Sudirman Station - 14 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪Socialite Thamrin - ‬1 min walk
  • ‪Grand Café - ‬1 min walk
  • ‪Sana Sini - ‬2 min walk
  • ‪Makaron - ‬1 min walk
  • ‪Tous les Jours - ‬1 min walk

About this property

Grand Hyatt Jakarta

Luxury Jakarta hotel connected to a shopping centre, steps from Bundaran HI
Grand Hyatt Jakarta offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 7556 square feet (702 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Grand Hyatt Jakarta. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 424 guestrooms or units
  • 26 levels
  • 5 dining venues
  • Conference rooms
  • 7556 sq ft of conference space
  • 702 sq. m of conference space
  • Built in 1991
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Grand Hyatt Jakarta offers 424 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Similar properties

Outdoor pool
Hotel Indonesia Kempinski Jakarta
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
4.6 out of 5, Wonderful, 523 reviews
The price is AU$231
includes taxes & fees
11 Jan - 12 Jan 2026
Hotel Indonesia Kempinski Jakarta

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Secured, covered valet parking on site (USD 15 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 31.76 per person
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Fountain Lounge
  • Grand Cafe
  • Poolside restaurant
  • Sumire

Things to do

  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 7,556 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 31.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 31.76 per person
  • Airport shuttle fee: USD 590000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 15 per day
  • Rollaway bed fee: USD 31.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Frequently asked questions

What is the cancellation policy at Grand Hyatt Jakarta?

Grand Hyatt Jakarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Jakarta?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Jakarta on 23 Dec 2025 start from AU$283.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Jakarta?

Yep, Grand Hyatt Jakarta has a free self car park. Additionally there is secured covered valet parking for USD 15 per day.

Are there any beaches close to Grand Hyatt Jakarta?

The closest beach to Grand Hyatt Jakarta is San Antonio Beach PIK 2 (14.6 km).

Does Grand Hyatt Jakarta have a pool?

Grand Hyatt Jakarta has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grand Hyatt Jakarta?

Grand Hyatt Jakarta features an outdoor pool, a steam room and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Hyatt Jakarta a romantic place to stay?

Poolside dining and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Jakarta.

Is Grand Hyatt Jakarta family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Jakarta is a hit with families.

Does Grand Hyatt Jakarta serve breakfast?

You bet, buffet breakfast is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Jakarta?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hyatt Jakarta?

Yep, you can grab a meal at Grand Hyatt Jakarta's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Grand Hyatt Jakarta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Jakarta?

No, pets and service animals are not allowed.

Grand Hyatt Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 304 out of 443 reviews
Rating 8 - Good. 97 out of 443 reviews
Rating 6 - Okay. 27 out of 443 reviews
Rating 4 - Poor. 7 out of 443 reviews
Rating 2 - Terrible. 8 out of 443 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vijay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Memorable stay

Excellent hospitality, convenience to shopping mall and restaurants. Excellent facilities.
Great view from hotel room
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and Convenient

The room was clean and very comfortable and makes it a home away from home. Breakfast was pretty decent as well. I would have wish the check-in staff (whom I wish not to mention) could display more enthusiasm as a front-office staff with more courteous and politeness in his welcome. The room was booked under my profile for a staff of mine, but the attitude was slightly comes off as impolite the way he put certain remarks or wordings. Overall experience has been very pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita, Scottsdale

Stayed 2 nights in Aug 2025

10/10 Excellent

Warwick

Stayed 3 nights in Jul 2025

6/10 Okay

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is outdated
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

y

Liked: Property conditions & facilities
Disliked: Staff & service
poor amenity room cleaning different global grand hyatt
Stayed 2 nights in May 2025

10/10 Excellent

Young Yong

Stayed 1 night in May 2025

10/10 Excellent

Karl

Stayed 1 night in Apr 2025

10/10 Excellent

MIKAEL, Nashua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just another Hyat .. perhaps a bit unpersonal, with few areas for small group meetings. The place felt industrial, although very clean and pompous with great service.
Stayed 1 night in Apr 2025

10/10 Excellent

eric

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Giorgio, lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Absolute Gem in Jakarta – Exceptional Experience! This was my first time in Jakarta, but as an experienced world traveler with stays at top hotels across the globe, I can confidently say this hotel is an undiscovered jewel. Unlike the usual tourist hotspots, it offers an unparalleled level of comfort and service. My room was simply outstanding—featuring a spacious walk-in closet, an enormous bathroom divided into three separate areas (shower, dual sinks, and toilet), and a beautifully designed bedroom/studio. This stay was my stopover before heading to Sorong for a diving trip, and the hotel’s Olympic-sized saltwater pool was a game-changer. It allowed me to check my dive gear—something often frowned upon in the U.S.—while also preparing for my dives with some solid swim sessions. The spa was at the level of a top-tier Japanese spa (and I say this having just been in Tokyo two weeks ago). Breakfast was exceptional, offering a perfect mix of Western and Indonesian options—Eggs Benedict done to perfection, incredible local dishes, fresh juices, and expertly crafted coffee drinks. I also had a fantastic Indonesian chicken soup for lunch at the café—absolutely delicious. The location is another huge plus. The hotel has direct access to Plaza Indonesia, and the magnificent Grand Indonesia Mall is just next door—making everything incredibly convenient. One of the true highlights of my stay was the exceptional hospitality. The staff’s warmth and attentiveness were beyond me!
Stayed 2 nights in Mar 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

muhamad faizal

Liked: Cleanliness, staff & service, property conditions & facilities
Good attitude
Stayed 4 nights in Feb 2025

10/10 Excellent

Chikako

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Tati, Hanavor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & breakfast was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

moulayll

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice a good position easy-going stuff. Everything is okay apart the carpet. The walkway needs to be changed.
Stayed 4 nights in Dec 2024

10/10 Excellent

kitajima

Stayed 2 nights in Dec 2024

10/10 Excellent

Halik

Stayed 2 nights in Nov 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a very lovely hotel. Only thing to be improved was the breakfast but this is being picky. It’s a lovely place.
Stayed 1 night in Nov 2024

10/10 Excellent

Wilhelmus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , spacious room , fantastic food area
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024