Independent - accommodation in Jasper

This hotel provided for our needs. We thought noise was a problem in the early evening. Maybe if the walls were better insulated would help with the noise. We really appreciated the kindness and helpfulness of the lady working the breakfast bar. We thought the food choices were good.

This hotel was terrible. If I could have given it zero Stars I would have. First of all it was listed for $115 for two nights when we got to the hotel they charged me for one night and $25 check-in fee and then they charge me for the second night and the $25 check-in fee then they charged me a 3% card fee. After all that when we got there there was no refrigerator or microwave when they brought them I had to clean them before we could use them. There was dust everywhere the bathtub I had to clean before we can get into it and the sink as well. When I saw the stains on the top coverlet from previous guests and the sheets on the top were filthy, I went to ask for a refund. They refused to give it we were stuck there. This room was disgusting with a capital D. There was dirt on the floor, rubber bands on the floor from a previous tenant and dead roaches behind the toilet. There were cars in the parking lot in various states of mechanical breakdown and razor blades in the parking lot. Also there was no door knob on the bathroom so you couldn't close the door God forbid you'd get stuck in there holes in the drapes it was just disgusting. I will never stay here again. If you've come across this hotel run. Also check out time was supposed to be 11:00 but they put it at 10:00 so that when you check out at 11:00 they can charge you an extra fee. Even hotels.com couldn't help us. They just put a whole damper on the whole weekend. The hello workers are greedy and self-serving.

bad staff