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Río HOTEL y glamping

Property class: 2

Photo gallery for Río HOTEL y glamping

A swimming pool with wooden deck, surrounded by beach huts and a covered area with palm trees.
A modern building with large windows and a water feature.
A bedroom with a large window, a bed, and a view of a swimming pool and buildings.
A series of triangular structures with warm lighting, reflecting on a water surface, surrounded by greenery.
A bathroom with two chrome faucets, a purple soap dispenser, and a large stone basin on a granite countertop.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is AU$112
includes taxes & fees
14 Aug - 15 Aug

Explore the area

View map
Ortigas, Jalpan de Serra, QUE, 76344
  • Place, Sierra Gorda Biosphere Reserve
    ‪1 min walk‬
  • Place, Franciscan Missions in the Sierra Gorda of Querétaro
    ‪1 min walk‬
  • Place, Santiago de Jalpan Mission
    ‪15 min walk‬

Room options

View all photos for Habitacion grande

A bedroom with a large window, a bed, and a view of a swimming pool and buildings.

Habitacion grande

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A bedroom with a large window, a bed, and a view of a swimming pool and buildings.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Jalpan de Serra

At Río HOTEL y glamping you'll be within steps of Sierra Gorda Biosphere Reserve and Franciscan Missions in the Sierra Gorda of Querétaro. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel has free WiFi in public areas and a garden. There's also the convenience of free parking nearby. .Sights within a 20-minute walk of this Jalpan de Serra hotel include Santiago de Jalpan Mission and Arqueological Zone of Tacama.

What's nearby

  • Sierra Gorda Biosphere Reserve - 1 min walk - 0.0 km
  • Franciscan Missions in the Sierra Gorda of Querétaro - 1 min walk - 0.0 km
  • Santiago de Jalpan Mission - 15 min walk - 1.3 km
  • Arqueological Zone of Tacama - 10 min drive - 3.8 km
  • Santa Maria del Agua de Landa Mission - 55 min drive - 24.8 km

Restaurants

  • ‪La Casita De Alex - ‬4 min drive
  • ‪chachis - ‬5 min drive
  • ‪Sierra Bonita - ‬11 min walk
  • ‪Antojitos Gus Gus - ‬8 min drive
  • ‪Las Carretas - ‬15 min walk

About this property

Río HOTEL y glamping

Río HOTEL y glamping offers its guests an outdoor pool and a garden. Public spaces have free WiFi.

This Jalpan de Serra hotel is smoke free.

  • 12 guestrooms or units
  • Front desk (limited hours)
  • Garden
  • No smoking on site
Río HOTEL y glamping offers 12 accommodations with air conditioning. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Breakfast, lunch and dinner served
Hotel Hacienda de Jalpan
Jalpan de Serra
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 39 reviews
The price is AU$109
includes taxes & fees
18 Aug - 19 Aug
Hotel Hacienda de Jalpan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 100 metres
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a smoke detector, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts cash. For guests' safety, the property includes a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Río HOTEL y glamping Hotel
Río HOTEL y glamping Jalpan de Serra
Río HOTEL y glamping Hotel Jalpan de Serra

Frequently asked questions

What is the cancellation policy at Río HOTEL y glamping?

Río HOTEL y glamping offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Río HOTEL y glamping?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Río HOTEL y glamping on 14 Aug 2026 start from AU$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Río HOTEL y glamping have a pool?

Río HOTEL y glamping has an outdoor pool.

Is there a free airport shuttle available at Río HOTEL y glamping?

No, Río HOTEL y glamping does not offer an airport shuttle service.

What time are check-in & check-out at Río HOTEL y glamping?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Río HOTEL y glamping?

No, pets are not allowed.

Río HOTEL y glamping Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 71 reviews
Rating 8 - Good. 25 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 5 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Julio Jesús

Liked: Cleanliness, amenities, property conditions & facilities
Al 100
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Renée

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Not recommended

This looks nice on the outside but the rooms are very basic, the guy who was in charge was not very helpful, we did not have hot water at the beginning as this guys keep saying the heater was on when it was not. We were awaken by a super load music in the middle of the night from a party or something around the area which ruin our sleep big time. There are not restaurants around the area
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Alma

Disliked: Staff & service, amenities, property conditions & facilities
El personal debería de ser más atento y debería d e haber más estacionamiento
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente limpió amables me encantó ...100
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Alexsandrini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No había desayuno Habitación limpia Aire acondicionado bien
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Augusto

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El espacio es muy bello y el concepto interesante. Solo había una persona de mantenimiento quien tiene una disposición excelente y resuelve todo lo que está a su alcance. Ambas habitaciones que utilizamos tenían deficiencias, en una no sirvió el aire acondicionado y en la otra la cama estaba pegada a una esquina lo que hacía imposible salir para quien dormía en la esquina. No hay agua potable y las regaderas son excesivamente pequeñas, imposible ahmgacharse
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Imelda

Liked: Cleanliness
Todo fue excelente, atención, el lugar, la habitación,
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Genesis

Liked: Cleanliness, amenities, property conditions & facilities
la habitación estaba limpia, pero el agua caliente de la regadera salia fria
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Regina

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El lugar es muy bonito, la limpieza de las habitaciones muy buena, la cama y almohadas muy comodas. No sale agua caliente para bañarse, la alberca está sucia y el agua helada, no hay seguridad y tu tienes que abrir y cerrar el portón, hay telarañas en todas las partes exteriores, el internet es muy malo y no hay lugares cerca para comer.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar que aísla el ruido, tiene buena limpieza y es relajante, su agua alberga a peces vivos. Sin embargo, no hay agua caliente que dure más de 5 segundos y solo sale el agua caliente si tiras agua del lavabo, es mucho desperdicio de agua. No cuenta con TV y el baño y regadera son muy pequeño.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Rosa Isela

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad bien en general, solo que la habitación muy caliente y el aire acondicionado algunas personas nos hace daño
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy agradable, estacionamiento muy cómodo, está a 5 minutos del centro en auto, 15 caminando, Alejandro excelente, te ayuda en todo, la habitación limpia muy acogedora y con agua acondicionado.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Rodrigo Magallanes Del

Liked: Cleanliness, property conditions & facilities
El concepto es interesante y novedoso, nos gustó bastante. Creo que pueden mejorar en algunas cosas para hacer la estancia más agradable como que los huéspedes no tengamos que estar abriendo y cerrando el portón cada vez que querremos entrar o salir del hotel. También mejoraría los colchones y almohadas
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas las habitaciones, el ambiente es tranquilo y relajante, podrían mejorar la atención al momento de hacer check in debido a que no nos indicaban donde estacionarnos ni donde estaba la recepción
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar agradable con mejoras en la seguridad.

En general el lugar está muy bien, el lugar es muy agradable, solo sugiero algo de mantenimiento a la laguna, tenía como algas, y a la parte trasera de la propiedad que está cruzando el puente, ya que había algo de basura (vidrios, botellas de cerveza). Tambien sugiero más seguridad al ingresar, aunque no paso nada y Jalpan parece seguro, solo hay una persona acargo de todo, y el portón de la propiedad permanece abierto las 24 horas, pudiendo entrar y salir cualquier persona cuando dicha persona no está, eramos los únicos huéspedes, y por momentos estuvimos solos en toda lo propiedad con un portón que se podía abrir en cualquier momento.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

MARIA PAOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones no tienen buen servicio de agua en sus regaderas y en las tazas... Demora en caer y en la regadera está muy escaso
Stayed 1 night in Jul 2025
Verified review

8/10 Good

ROBERTO

Liked: Cleanliness, amenities, property conditions & facilities
Buenas instalaciones, muy tranquilo. La atención en la recepción no fue muy amable, pero lo recomiendo.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, ambiente super tranquilo, relajante y el servicio excelente. La alberca lo mejor de todo! Súper recomendable
Stayed 1 night in May 2025
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
El hotel esta bonito, pero nula atención.la misma persona de manteimiento es quien esta en recepción. o sea que no esta presente. Nos quedamos dos noches y no entraron ni siquiera a limpiar la habitación, ni por la basura, el olor medio desagradable en el baño, se ve que las coladeras estaba algo estancadas. No te dan ni siquiera una botella de agua en la habitación y no avisan que no hay ningun servicio en el hotel para al menos llevar botellas de agua. no hay indicaciones de como ingresar al estacionamiento ni te abren la puerta. Creo que tienen muchas areas de oportunidad de mejoras
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

jose cesar

Liked: Amenities
Excelente lugar, súper recomendado
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Maria Isabel

Disliked: Cleanliness, property conditions & facilities

Mala experiencia

Mal, el precio de la habitación es muy caro y no hay servicio a cliente. Tú tienes que abrir y cerrar el portón para ingresar tu auto, no tienen restaurante como lo anuncian, habitación pequeña, baño diminuto y pésimo experiencia al momento de bañarse.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Werther

Liked: Staff & service, amenities, property conditions & facilities
Los servicios dentro de las habitaciones son demasiado limitados, mini baño hasta mini bote de basura hay 😅 las toallas, cobijas, sábanas ya andan en las últimas... Personal es UN solo hombre que se encarga de literal todo LIMPIEZA, JARDINERIA, RECEPCION... Lo compensa por qué es súper amable y eficiente pero como sugerencia deberían tener más personal... El concepto de Glamping dentro de la mancha Urbana está medio raro 😅 no está mal y si regresamos pero las opiniones son para mejorar
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
La zona no es muy accesible
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Angel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hacen limpieza en las habitaciones no hay TV estacionamiento pequeño
Stayed 2 nights in Mar 2025