Swiss-Belhotel Serpong

4.0 star property
Upscale spa hotel near Ocean Park

Choose dates to view prices

Photo gallery for Swiss-Belhotel Serpong

Outdoor pool
Exterior
Suite
Breakfast, lunch and dinner served
Interior
Reviews
7.6

Good

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • GymGymGym
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included

Explore the area

Map
Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, South Tangerang, Banten, 15310
  • Popular LocationIndonesia Convention Exhibition (ICE) - BSD City10 min drive
  • Popular LocationAeon Mall BSD City11 min drive
  • Popular LocationSummarecon Mall Serpong15 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)31 min drive

Room options

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

South Tangerang

Swiss-Belhotel Serpong puts you in the centre of South Tangerang, 4.2 km (2.6 mi) from Ocean Park and 9.3 km (5.8 mi) from Indonesia Convention Exhibition (ICE) - BSD City. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Swiss Cafe, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a gym and spa services. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 4-property class South Tangerang hotel include Aeon Mall BSD City and Pondok Indah Mall.

What's nearby

  • Ocean Park - 6 min drive
  • Indonesia Convention Exhibition (ICE) - BSD City - 10 min drive
  • Aeon Mall BSD City - 11 min drive
  • Pondok Indah Mall - 14 min drive
  • Summarecon Mall Serpong - 15 min drive

Getting around

  • Serpong Rawa Buntu Station - 6 min drive
  • Lebak Bulus Grab Station - 13 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 31 min drive

Restaurants

  • Sushi Matsu - 9 min walk
  • Rosso Micro Roastery - 12 min walk
  • Bubur R3 - 10 min walk
  • Serabi Notosuman - 11 min walk
  • WAKACAO Beef Pepper Rice - 11 min walk

About this property

Swiss-Belhotel Serpong

Upscale spa hotel near Ocean Park
Swiss-Belhotel Serpong offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. The business-friendly Swiss-Belhotel Serpong also features spa services, concierge services, and complimentary newspapers in the lobby. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star South Tangerang hotel.

  • 107 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Swiss-Belhotel Serpong offers 107 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 8 meeting rooms

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Serpong

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Serpong Hotel Serpong
Swiss-Belhotel Serpong Hotel
Swiss-Belhotel Serpong Serpong
Swiss Belhotel Serpong Serpong

Frequently asked questions

What is the cancellation policy at Swiss-Belhotel Serpong?

Swiss-Belhotel Serpong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swiss-Belhotel Serpong?

As of 31 May 2024, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Serpong on 30 June 2024 start from AU$61.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swiss-Belhotel Serpong?

Yep, Swiss-Belhotel Serpong has a free self car park and free valet parking.

Is there a spa on site at Swiss-Belhotel Serpong?

Yep, there is an onsite spa at Swiss-Belhotel Serpong. You'll enjoy services like massages.

Does Swiss-Belhotel Serpong have a pool?

Swiss-Belhotel Serpong has an outdoor pool. The pool is open 8:00 AM to 6:00 PM.

Is there a free airport shuttle available at Swiss-Belhotel Serpong?

No, Swiss-Belhotel Serpong does not offer an airport shuttle service.

Is there a bar or restaurant at Swiss-Belhotel Serpong?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Swiss-Belhotel Serpong?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Swiss-Belhotel Serpong?

No, pets and service animals are not allowed.

Swiss-Belhotel Serpong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Priza

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Horrible Experience!
Not so good, definitely! Will never come agai n, due to these following issues: 1. I got charged two times, they didnt even aware 2. I got locked in an elevator when I tried to get to the basement, no notice at all or notification at all that the elevator right under the hotel belong to the apartment that they share their parking lot with 3. Swimming pool is awful, so small and dirty. It was very bad for a 4-star hotel. 4. Most of all, we had to pay for our son’s breakfast. It is a non-spoken rule everywhere in the world that breakfast covers 2 adults with two kids, what a capitalist! 5. They didnt bother prepare the second key card. When I had to go downstairs, my wife and kids had to wait in the dark in the room. 6. We also found dents and Not recommended at all, not worth to spend that much of your money. Better go to Mercure with the same rate and surely give most compelling experience compare to this one. We regretted so much!
Stayed 2 nights in Dec 2023

8/10 Good

Clement Guillaume, Singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there 2 nights for business. The hotel does the job: I slept well in a rather comfortable bed and the breakfast choice was very good. The room and linens are however a tad old and a refresh would be appreciated. I'd still recommended if you need to stay in the area for business and don't want the daily commute from Jakarta.
Stayed 2 nights in Nov 2023

10/10 Excellent

YASUJI

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
部屋の広さや、収納の多さはとても良かったです。ただ、空調があまり思ったとおりにならなくて、部屋が暑かったです。
Stayed 5 nights in Oct 2023

8/10 Good

Iffah

Stayed 1 night in Oct 2023

4/10 Poor

Lydia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Rune

Stayed 4 nights in Jun 2023

10/10 Excellent

Yohanes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. I love the hospitality comes from the hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

Alfredo

Stayed 1 night in Mar 2023

10/10 Excellent

Anastasia

Stayed 3 nights in Aug 2022

8/10 Good

Regy Dena

Stayed 1 night in Oct 2020