Skip to main content
Beginning of main content
4.3 out of 5

"The staff here are extremely helpful. They were attentive and polite. The restaurant was overrated and expensive. The rooms were small but comfortab ... " More

By a verified traveller on Sat 12 Sep 2015

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Jakarta awaits you at Pullman Jakarta Indonesia. You'll find Plaza Indonesia a few steps away and Grand Indonesia within a 10-minute stroll. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

LCD TVs with satellite channels are featured in all 427 soundproofed rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium linens invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Additionally, Smart TVs, free newspapers, and free bottled water are available.

A relaxing day at Spa and Wellness can include hot stone massages, body wraps, and body scrubs along with aromatherapy and reflexology. The restaurant, Sana Sini, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, fitness center, sauna, and kids' swimming pool. 6975 square feet (648 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Jakarta hotel, you'll be 3.7 km (2.3 mi) from Istiqlal Mosque.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$80* Per night/room 5 Dec. - 6 Dec.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room (Grand Deluxe Executive)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Pullman Jakarta Indonesia ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Jakarta Indonesia

Everyone (6) Family (1)
2 out of 5

Make sure the room is the new one

Booked it online but upon arrival they said the room is at the old unrenovated part of the hotel, however I can up grade and pay extra $ 50 / day for the new room.

Posted by on 5 Aug. 2016

Was this review helpful to you?
Comment from Hotel Management

by Alexander

Thank you for your review on your stay with us. For the benefit of other readers, Pullman Jakarta Indonesia offers 427 guest rooms, apartments and suites in two wings, the Main Tower and the Pullman Tower along with panoramic views of Jakarta and the height of luxury and comfort. For those who require that extra space in modern design, we do have those categories available We hope to have the opportunity to welcome you back at our hotel. Best regards, Alexander Poindl General Manager

3 out of 5

Nice staff

The staff here are extremely helpful. They were attentive and polite. The restaurant was overrated and expensive. The rooms were small but comfortable enough

Posted by , from victoria australia on 12 Sep. 2015

Was this review helpful to you?
5 out of 5

Refreshing to stay at one of the best

Pros: Everything.
Cons: Nothing
Location: Right across the road from a massive hotel and two shopping complexs including a cinema which you can reach by airbridge. Absolutely well placed.
Awesome hotel, staff, amenities, except the pool was being refurbished at the time, a bit disappointed but the buffet breakfast and dinner well made up for it. Could not ask for better. Good work Pullman, we will be back. Ranked up their with the Palazzo Versace on the Gold Coast.

Posted by , from Australia on 9 Jul. 2015

Was this review helpful to you?
Comment from Hotel Management

13 Jul. 2015 by Alexander POINDL

Dear Sandi, We are glad that you have enjoyed the stay although you have not had the opportunity to try our swimming pool, but we have a good news that we already re open on 13th July 2015. We hope to have you back again in the future when you next travel to Jakarta! Once again thank you for recommending Pullman Jakarta Indonesia in Australia. Best regards, Alexander POINDL General Manager

5 out of 5
Pros: Location! Location! Location!
Cons: I thought the bathroom shower could have been better for this kind of hotel
Location: Outstanding
Facilities: State of the art; Value: Great deal; Service: Remarkable; Cleanliness: Beautiful;

Posted by , from Australia - NSW - Sydney on 5 Apr. 2013

Was this review helpful to you?
5 out of 5

Posted by , from Australia - NSW - Sydney on 13 Oct. 2012

Was this review helpful to you?
5 out of 5

Posted by , from Australia - WA - Perth on 19 Sep. 2012

Was this review helpful to you?
5 out of 5
Pros: Perfect location with a clean n nice sized room

Posted by , from Indonesia on 19 Sep. 2012

Was this review helpful to you?

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Pullman Jakarta Indonesia offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 6975 square feet (648 square meters) and includes a conference center. A children's pool, a fitness center, and tour/ticket assistance are also featured at the luxury Pullman Jakarta Indonesia. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 427 guestrooms or units
  • 15 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 6975 sq ft of conference space
  • 648 sq m of conference space
  • Built in 1972
  • Bar by the pool
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Soekarno-Hatta Intl. Airport (CGK) (33.3 km / 20.7 mi)
  • Train station: Jakarta Sudirman Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Pullman Jakarta Indonesia offers 427 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 29-cm LCD televisions come with premium satellite channels. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Sana Sini - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Kahyangan Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Kahyangan Shabu-Shabu - This restaurant specializes in Japanese cuisine and serves brunch, lunch, and dinner.

Makaron - Onsite restaurant.

Le Chocolat Lounge - This café serves light fare only.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 677600 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Pullman Jakarta Indonesia

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No cots (infant beds) available
  • Service animals not allowed
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 302500 per person (approximately)
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 0)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 677600 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Hotel Jakarta Indonesia
  • Pullman Jakarta Indonesia
  • Pullman Jakarta Indonesia Hotel
  • Pullman Indonesia Hotel
  • Pullman Indonesia
  • Pullman Jakarta Indonesia Hotel
  • Pullman Jakarta Indonesia Jakarta
  • Pullman Jakarta Indonesia Hotel Jakarta

You should know

  • Pool access available from 6 AM to 9 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
url importing http://www.wotif.com/Jakarta-Hotels-Pullman-Jakarta-Indonesia.h18725-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Jakarta-Hotels-Pullman-Jakarta-Indonesia.h18725-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Jakarta-Hotels-Pullman-Jakarta-Indonesia.h18725-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.