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Grand Hyatt Jakarta

Property class: 5 and above

Photo gallery for Grand Hyatt Jakarta

A multi-level atrium with marble flooring, palm trees, and a central staircase.
A modern hotel with a symmetrical facade, multiple floors, and a central entrance.
A resort pool with lounge chairs and palm trees, surrounded by tall buildings.
A hallway with a round table featuring a vase of white flowers, leading to a seating area with a view of a cityscape.
A spacious lobby with a central staircase, palm trees, and a patterned floor.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$257
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350
  • Place, Plaza Indonesia
    ‪1 min walk‬
  • Place, Bundaran HI
    ‪2 min walk‬
  • Place, Grand Indonesia
    ‪2 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬

Room options

View all photos for Grand Suite, City View

A modern living room with a dining area, large windows, and a flat-screen TV.

Grand Suite, City View

  • City view
  • 75 sq m
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite

A modern living room with a dining area, large windows, and a city view.

Premier Suite

  • City view
  • 100 sq m
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Bundaran View)

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of the cityscape.

Room, 1 King Bed (Bundaran View)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Club Access, Bundaran View)

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of the cityscape.

Room, 1 King Bed (Club Access, Bundaran View)

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, City View (Capital)

A modern hotel room with a large bed, a TV, and a city view.

Suite, City View (Capital)

  • City view
  • 100 sq m
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Capital, Bundaran View)

A modern hotel room with a large bed, a TV, and a city view.

Suite (Capital, Bundaran View)

  • City view
  • 100 sq m
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Club Access)

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of the cityscape.

Room, 1 King Bed (Club Access)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of the cityscape.

Room, 1 King Bed, City View

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Single Beds, City View

A modern bathroom with a glass-enclosed shower, a freestanding bathtub, and a vanity with a large mirror.

Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Family Room, City View (1 King Bed)

A hotel room with a large bed, a desk, and a view of city buildings.

Family Room, City View (1 King Bed)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Family Room (1 King Bed, with Bundaran View)

A modern hotel room with a city view, a flat-screen TV, a round coffee table, a sofa, and a desk with a chair.

Family Room (1 King Bed, with Bundaran View)

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Grand Suite (Bundaran View)

A modern living room with a dining area, large windows, and a flat-screen TV.

Grand Suite (Bundaran View)

  • City view
  • 75 sq m
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds (Bundaran View)

A hotel room with two beds, a desk, a chair, a coffee table, and a large window with a city view.

Deluxe Room, 2 Single Beds (Bundaran View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Room, 2 Single Beds (Club Access, Bundaran View)

A hotel room with two beds, a desk, a chair, a coffee table, and a large window with a city view.

Room, 2 Single Beds (Club Access, Bundaran View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Room, 2 Single Beds (Club Access)

A hotel room with two beds, a desk, a chair, a coffee table, and a large window with a city view.

Room, 2 Single Beds (Club Access)

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

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About the area

Jakarta

Grand Hyatt Jakarta puts you in the heart of Jakarta, connected to a shopping centre and within steps of Plaza Indonesia and Bundaran HI. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Grand Cafe, is open for breakfast, brunch, lunch and dinner. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. 7556 square feet (702 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Central Jakarta hotel include Grand Indonesia and Thamrin City Shopping Mall.

What's nearby

  • Plaza Indonesia - 1 min walk - 0.0 km
  • Bundaran HI - 2 min walk - 0.2 km
  • Grand Indonesia - 2 min walk - 0.2 km
  • Thamrin City Shopping Mall - 8 min walk - 0.7 km
  • Sarinah Mall - 9 min walk - 0.8 km

Getting around

  • Bundaran HI MRT Station - 3 min walk
  • Jakarta Sudirman Station - 14 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪いしがまやハンバーグ Ishigamaya Hamburg - ‬2 min walk
  • ‪Tous les Jours - ‬1 min walk
  • ‪Sana Sini - ‬2 min walk
  • ‪Club Italiano - ‬2 min walk
  • ‪Shu Guo Yin Xiang - ‬1 min walk

About this property

Grand Hyatt Jakarta

Grand Hyatt Jakarta offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 7556 square feet (702 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Grand Hyatt Jakarta. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 415 guestrooms or units
  • 26 levels
  • 5 dining venues
  • Conference rooms
  • 7556 sq ft of conference space
  • 702 sq. m of conference space
  • Built in 1991
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Grand Hyatt Jakarta offers 415 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 740 reviews
The price is AU$195
includes taxes & fees
21 Nov - 22 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Secured, covered valet parking on site (USD 15 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 18 per person
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Club Italiano
  • Fountain Lounge
  • Grand Cafe
  • Poolside restaurant
  • Sumire

Things to do

  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 7,556 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 31.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 per person
  • Airport shuttle fee: USD 590000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 15 per day
  • Rollaway bed fee: USD 31.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Property Registration Number 55110, 9120106322655

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Frequently asked questions

What is the cancellation policy at Grand Hyatt Jakarta?

Grand Hyatt Jakarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Jakarta?

As of 4 Nov 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Jakarta on 21 Nov 2026 start from AU$257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Jakarta?

Yep, Grand Hyatt Jakarta has a free self car park. Additionally there is secured covered valet parking for USD 15 per day.

Are there any beaches close to Grand Hyatt Jakarta?

The closest beach to Grand Hyatt Jakarta is San Antonio Beach PIK 2 (14.6 km).

Does Grand Hyatt Jakarta have a pool?

Grand Hyatt Jakarta has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grand Hyatt Jakarta?

Grand Hyatt Jakarta features an outdoor pool, a steam room and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Hyatt Jakarta a romantic place to stay?

Poolside dining and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Jakarta.

Is Grand Hyatt Jakarta family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Jakarta is a hit with families.

Does Grand Hyatt Jakarta serve breakfast?

You bet, buffet breakfast is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Jakarta?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hyatt Jakarta?

Yep, you can grab a meal at Grand Hyatt Jakarta's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Grand Hyatt Jakarta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Jakarta?

No, pets and service animals are not allowed.

Grand Hyatt Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 518 reviews
Rating 8 - Good. 106 out of 518 reviews
Rating 6 - Okay. 31 out of 518 reviews
Rating 4 - Poor. 8 out of 518 reviews
Rating 2 - Terrible. 9 out of 518 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay has always been very comfortable at Grand Hyatt Jakarta
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt is a beautiful property and is situated in a convenient, clean, and safe part of Jakarta.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, very clean, club lounge facilities support business and are comfortable for international business travel. Rooms are clean, well appointed. Attached to a mall, so you don't have to go out into the city for anything unless you really need to.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and very professional staff, spacious room, comfortable mattress, delicious breakfast, and a cozy café.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Best service. Best location.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with clean rooms, friendly staff, and a perfect location. Would definitely recommend and stay again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Great front desk and restaurant staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable hotel. The staff is extremely friendly and attentive. Looking forward next time stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alif from breakfast was great and very friendly. I love and enjoyed my stay
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Staff & service
One more star down since last time! This was the final stay here. Despite highlighting the laundry / package / cleaning issues to the duty manager - nothing changed and no actions were taken.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful stay. Ms Angel was absolutely amazing as she helped us with our check-in and was very attentive to my mum’s needs who was in a wheelchair that stay. The hotel is luxurious and very comfortable to stay in.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very helpfully and friendly thank you
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & breakfast was amazing
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Great value of money. Very friendly and helpful staff. Convenient location. The only inconvenience was that the toilet in my room smelled.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent❤️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room so good the service as well
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, fantastic breakfast!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The club lounge was excellent
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Memorable stay

Excellent hospitality, convenience to shopping mall and restaurants. Excellent facilities.
Great view from hotel room
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diva at the front desk was superb. She fixed our train travel problem, helped with a hotel booking, guided us through a payment process, and sent milk up to the room. She is a credit to the Grand Hyatt Jakarta.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , spacious room , fantastic food area
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel and very kind staffs
Stayed 1 night in Nov 2023