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5.0 out of 5

"Facilities: Top of the line; Value: Acceptable price; Service: Flawless; Cleanliness: Spotless; " More

By Owen, from Australia - VIC - Ballarat on Mon 21 Oct 2013

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Hotel Description

A luxury stay in the heart of Jakarta awaits you at Gran Melia Jakarta. You'll be 1.7 km (1 mi) from Kuningan City Mall and 2.5 km (1.6 mi) from Kota Kasablanka Mall. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy LCD TVs with cable channels, and all 407 rooms feature free WiFi, separate bathtubs and showers, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Free bottled water, safes, and hair dryers are also available.

A day of pampering at YHI Spa can include massages, body scrubs, and facials along with access to the sauna and spa tub. The café, Cafe Gran Via, is open for breakfast, lunch, and dinner. Enjoy the outdoor swimming pool, fitness center, and kids' swimming pool. A business center and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning continental breakfast is served between 5:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Jakarta hotel, you'll be 4.3 km (2.7 mi) from Blok M Square and 3.2 km (2 mi) from Pacific Place.

Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Level, Grand Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Premium Red Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Classic)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Junior Suite Red Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Gran Melia Jakarta ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Gran Melia Jakarta

Everyone (1) Family (1)
5 out of 5
Pros: Enormous buffet
Cons: A bit on the pricey side
Location: Outstanding
Facilities: Top of the line; Value: Acceptable price; Service: Flawless; Cleanliness: Spotless;

Posted by , from Australia - VIC - Ballarat on 21 Oct. 2013

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5 out of 5
Pros: Well appointed rooms and clean
Cons: Waiting 1 hour for a taxi? No Bluebird taxis - only expensive ones and even then you had to wait 45 mins to an hour. Terrible.
Location: Close to everything
Facilities: Outstanding; Value: Inexpensive; Service: Friendly; Cleanliness: Spotless, Pristine; Won't stay here again because the hotel is poorly serviced by taxis. No point staying in a 5 star hotel if you can't get out of it!

Posted by , from Australia - NSW - Sydney on 15 Jul. 2013

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Property Features

Gran Melia Jakarta offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. A children's pool, spa services, and a terrace are also featured at the luxury Gran Melia Jakarta. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 1 building
  • 407 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 2 bars or lounges
  • Swim-up bar
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Soekarno-Hatta Intl. Airport (CGK) (34.2 km / 21.3 mi)
  • Train station: Jakarta Duren Kalibata Station (4.8 km / 3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Gran Melia Jakarta offers 407 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 5:30 AM to 10:30 AM.

Cafe Gran Via - This café serves breakfast, lunch, and dinner.

Tien Chao - This restaurant serves lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 55.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Stay Safe with Meliá (Meliá) guidelines.

  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 35 for adults and USD 35 for children (approximately)
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40.00 (one-way), (from 1 to 12 years old)
  • Valet parking fee: USD 3.5 per stay
  • Rollaway bed fee: USD 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gran Melia Hotel Jakarta
  • Gran Melia Jakarta
  • Jakarta Gran Melia
  • Gran Melia Jakarta Hotel Jakarta
  • Sol Melia Jakarta
  • Gran Melia Jakarta Hotel
  • Gran Melia Hotel
  • Gran Melia Jakarta Hotel
  • Gran Melia Jakarta Jakarta
  • Gran Melia Jakarta Hotel Jakarta

You should know

  • Gran Melia Jakarta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.