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Gran Melia Jakarta

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Gran Melia Jakarta

Reception
Property video
View from property
Outdoor pool, pool loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$144
includes taxes & fees
24 Jan - 25 Jan 2026

Explore the area

View map
Jalan H.R. Rasuna Said Kav X-0, Kuningan, Jakarta, Jakarta, 12950
  • Place, Golden Triangle
    ‪5 min walk‬
  • Place, Kuningan City Mall
    ‪17 min walk‬
  • Place, Kota Kasablanka Mall
    ‪2 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2012
Premium bedding
Eco-friendly toiletries
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level, Grand Suite

View from room

Red Level, Grand Suite

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium Red Level

Grand Premium Red Level

Grand Premium Red Level

Highlights

Soundproofed
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Separate bath and shower
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Red Level

Premium bedding, minibar, in-room safe, desk

Red Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2012
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Junior Suite Red Level

Premium bedding, minibar, in-room safe, desk

Deluxe Junior Suite Red Level

Highlights

Soundproofed
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Separate bath and shower
  • 73 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Separate bath and shower
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom (Premium Master)

Suite, 1 Bedroom (Premium Master) | Living area

Suite, 1 Bedroom (Premium Master)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Red Level 2 Bedroom Interconnecting Suite

Premium bedding, minibar, in-room safe, desk

Red Level 2 Bedroom Interconnecting Suite

Highlights

Soundproofed
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
Eco-friendly toiletries
  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Red Level 3 Bedroom Interconnecting Suite

42-inch LCD TV with cable channels, TV, fireplace

Red Level 3 Bedroom Interconnecting Suite

Highlights

Soundproofed
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
3 bedrooms
Premium bedding
Eco-friendly toiletries
  • 165 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room (2+1)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2+1)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room (2+2)

Premium bedding, minibar, in-room safe, desk

Premium Room (2+2)

Highlights

Soundproofed
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Junior Suite Red Level (2+2)

Premium bedding, minibar, in-room safe, desk

Deluxe Junior Suite Red Level (2+2)

Highlights

Soundproofed
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Red Level 2 Bedroom Interconnecting Suite (2+2)

Premium bedding, minibar, in-room safe, desk

Red Level 2 Bedroom Interconnecting Suite (2+2)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Red Level 2 Bedroom Interconnecting Suite (4+2)

Premium bedding, minibar, in-room safe, desk

Red Level 2 Bedroom Interconnecting Suite (4+2)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Room (2+1)

Premium bedding, minibar, in-room safe, desk

Premium Room (2+1)

Highlights

Soundproofed
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Junior Suite Red Level (2+1)

Premium bedding, minibar, in-room safe, desk

Deluxe Junior Suite Red Level (2+1)

Highlights

Soundproofed
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 73 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Red Level 2 Bedroom Interconnecting Suite (2+1)

Premium bedding, minibar, in-room safe, desk

Red Level 2 Bedroom Interconnecting Suite (2+1)

Highlights

Soundproofed
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
Eco-friendly toiletries
  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Suite (Master)

Premium bedding, minibar, in-room safe, desk

Suite (Master)

Highlights

Separate dining area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Red Level)

Junior Suite (Red Level)

Junior Suite (Red Level)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Jakarta

A luxury stay in the heart of Jakarta awaits you at Gran Melia Jakarta. You'll be within a 10-minute walk of Golden Triangle and 1.7 km (1.1 mi) from Pasar Festival. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at YHI Spa can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Cafe Gran Via, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is served between 5:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Kuningan hotel include Blok M Square and Grand Indonesia.

What's nearby

  • Golden Triangle - 5 min walk - 0.4 km
  • Kuningan City Mall - 17 min walk - 1.5 km
  • Lotte Shopping Avenue - 19 min walk - 1.6 km
  • Ambassador Mall - 19 min walk - 1.6 km
  • Kota Kasablanka Mall - 2 min drive - 2.5 km

Getting around

  • Bendungan Hilir MRT Station - 4 min drive
  • Kuningan Station - 10 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪Gran Meliá Jakarta - ‬1 min walk
  • ‪Cafe Gran Via - ‬1 min walk
  • ‪Yoshi Izakaya - ‬3 min walk
  • ‪Tien Chao - ‬2 min walk
  • ‪Cafe GranVia - ‬1 min walk

About this property

Gran Melia Jakarta

Luxury hotel with 3 restaurants and full-service spa
Gran Melia Jakarta offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and spa services are also featured at the luxury Gran Melia Jakarta. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 1 building
  • 334 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1996
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Gran Melia Jakarta offers 334 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

YHI Spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

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  • Kitchen
  • Washing machine
  • Dryer
4.7 out of 5, Exceptional, 487 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 5:30 AM to 10:30 AM for a fee: USD 35 for adults and USD 35 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Gran Via
  • Chillin Pool Bar
  • Tien Chao Restaurant
  • Yoshi Izakaya Japanese

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Living plant wall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 40.00 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Gran Melia Hotel Jakarta
Gran Melia Jakarta
Jakarta Gran Melia
Gran Melia Jakarta Hotel Jakarta
Sol Melia Jakarta
Gran Melia Jakarta Hotel
Gran Melia Hotel
Gran Melia Jakarta Hotel
Gran Melia Jakarta Jakarta
Gran Melia Jakarta Hotel Jakarta

Frequently asked questions

What is the cancellation policy at Gran Melia Jakarta?

Gran Melia Jakarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gran Melia Jakarta?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Gran Melia Jakarta on 24 Jan 2026 start from AU$144.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gran Melia Jakarta?

Yep, Gran Melia Jakarta has a free self car park.

Are there any beaches close to Gran Melia Jakarta?

The closest beach to Gran Melia Jakarta is San Antonio Beach PIK 2 (18.8 km).

Is there a spa on site at Gran Melia Jakarta?

Yep, YHI Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Gran Melia Jakarta have a pool?

Gran Melia Jakarta has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Gran Melia Jakarta?

Gran Melia Jakarta features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with premium bedding, 24-hour room service and fireplaces.

What makes Gran Melia Jakarta a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at Gran Melia Jakarta.

Is Gran Melia Jakarta family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Gran Melia Jakarta is a hit with families.

Does Gran Melia Jakarta serve breakfast?

Yep, continental breakfast is on offer daily between 5:30 AM and 10:30 AM.

Is there a free airport shuttle available at Gran Melia Jakarta?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Gran Melia Jakarta?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Gran Melia Jakarta?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Gran Melia Jakarta?

No, only service animals are allowed.

Gran Melia Jakarta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 246 out of 466 reviews
Rating 8 - Good. 171 out of 466 reviews
Rating 6 - Okay. 31 out of 466 reviews
Rating 4 - Poor. 11 out of 466 reviews
Rating 2 - Terrible. 7 out of 466 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly and helpful. Very clean hotel. Near the shops. We used the spa and the service was excellent as well.
Stayed 2 nights in Sep 2025

8/10 Good

Shaw Jiun

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Sean C, Canberra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Kirsten, Union City

Stayed 1 night in Jul 2025

8/10 Good

Dominic

Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that I’ve stayed in Jakarta. Clean and spacious room with exceptionally polite and efficient staff. Special mention to the lobby lounge which has a proper smoking room which you don’t see much these days!….highly recommended, will definitely be back again!
Stayed 3 nights in Jul 2025

8/10 Good

Serge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

SPENCER G

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I actually love the courtesy and care shown by the hotel team.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carsten, Oakville

Business traveller
Liked: Cleanliness, staff & service, amenities
It was a beautiful place with very nice staff.
Stayed 5 nights in May 2025

10/10 Excellent

Guillermo Martin

Business traveller
Liked: Cleanliness, amenities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

eric

Stayed 1 night in Jun 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the place. The people, the location, the access, the security, the rooms, the cleanliness, the water pressure, it's the real service. Did I mention the people good
Stayed 1 night in Jun 2025

10/10 Excellent

eric

Stayed 4 nights in May 2025

10/10 Excellent

Clarence

Liked: Cleanliness, amenities, property conditions & facilities
Very good service.
Stayed 1 night in May 2025

10/10 Excellent

Dieyar, Sheridan

Stayed 3 nights in Feb 2025

10/10 Excellent

Guillermo Martin

Business traveller
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in May 2025

8/10 Good

SYECH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service

Hotel in need of refurbishment

The cleanlines of the carpet is lacking especially at the corners. Some part of the corridor's aircon is not working . Was bitten by mosquitoes on 2nd night stay , the cleaners might have left the door open when making the room thus enables the mosquitoes to fly in. The standard of the sunday brunch in the Cafe Gran Via has gone down over the past years.if not for the grilled beef, the rest of the standard is not up to par.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and spacious rooms. Friendly staff, good dining options
Stayed 2 nights in Feb 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! We had the most beautiful experience here. The only hard part was leaving
Stayed 2 nights in Nov 2024

8/10 Good

Yogesh

Stayed 1 night in Oct 2024

10/10 Excellent

Tomoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2024

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Melia Jakarta

Ideally located for work locally - staff helpful and friendly
Stayed 7 nights in Jul 2024