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4.6 out of 5

"Lagoon pool definitely a standout. Hotel staff extremely friendly. Buffet breakfast fantastic. Only negative thing was that we could hear people ab ... " More

By a verified traveller on Mon 01 Oct 2018

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Hotel Description

A luxury stay in the heart of Jakarta awaits you at DoubleTree by Hilton Jakarta - Diponegoro. Within a 20-minute stroll, you'll find Proclamation Monument and Taman Suropati. Highlights at this hotel include 5 restaurants, 2 poolside bars, and an outdoor swimming pool.

IPod docks, WiFi, and wired Internet are featured in all 250 rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include bathrobes and free toiletries. Flat-screen TVs, coffee/tea makers, and free bottled water are also available.

A day of pampering can include massages and body scrubs along with aromatherapy and reflexology. The restaurant, OPEN} Restaurant, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Poolbar is the hotel's own bar, serving drinks along with light fare. Enjoy the free kids' club, fitness center, and kids' swimming pool as well as access to a playground. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of airport drop-off service.

Places within a 30-minute walk of this 5-star Jakarta hotel include Ismail Marzuki Park and Plaza Indonesia.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$80* Per night/room 5 Dec. - 6 Dec.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King, Executive Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Jakarta - Diponegoro ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Jakarta - Diponegoro

Everyone (4) Family (1)
4 out of 5
Lagoon pool definitely a standout. Hotel staff extremely friendly. Buffet breakfast fantastic. Only negative thing was that we could hear people above showering every morning. Noise of water running down drain pipes woke us up.

Posted by on 1 Oct. 2018

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Comment from Hotel Management

14 Nov. 2018 by Nils-Arne Schroeder

Dear Mr/Mrs, Greetings from the DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback. I'm glad to hear that you like the service and facilities provided by our Team, and I will make sure that we keep on improving on them to become even better. I have taken note of your feedback, and shared them with the Team, to look into those and work on them to give our guest a better experience. An experience which you would expect from a DoubleTree. We are all looking forward to welcome you back to the DoubleTree Jakarta.

4 out of 5

Pleasant stay

Very polite and helpful staff. A wide range in buffet breakfast. Good location. Aesthetically designed pool. Good view from room. Facial massage par excellence.

Posted by , from Perth, Australia on 19 Jan. 2018

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5 out of 5
Fantastic hotel, friendly staff & great central location

Posted by on 30 Oct. 2017

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5 out of 5

Great hotel for a relaxing break

Pros: Room is great, pool is heaven. That's exactly what we wanted.
Cons: The room needs a couch or comfy chair would be great.
Location: There's a local supermarket only 800 metres away & a massive building full of jewellery shops. Only jewellery. There is an antique market a block away
Needed a relax withe the kids. Booked in for 2 nights. Loved it so much booked another. Huge kid friendly pool, fabulous food, wonderful staff & a little kids club. Beds were amazing & so comfortable.

Posted by , from Australia on 9 Nov. 2015

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5 out of 5

Very good hotel.. 4 star +

Apart from having the most expensive internet and no bath tub, it's an excellent hotel. Very friendly staff and very clean. Also very quite if you wanna have a comfortable sleep this is where you should stay.

Posted by , from Sydney on 17 Sep. 2015

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About the DoubleTree by Hilton Jakarta - Diponegoro

Location Jl Pegangsaan Timur No.17 Cikini, Jakarta, Jakarta 10310

Property Features

DoubleTree by Hilton Jakarta - Diponegoro offers its guests an outdoor pool, a fitness center, and a children's pool. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 20138 square feet (1871 square meters) and includes a conference center. Spa services, a terrace, and a complimentary children's club are also featured at the luxury DoubleTree by Hilton Jakarta - Diponegoro. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free. A complete renovation of DoubleTree by Hilton Jakarta - Diponegoro was completed in 2015. Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 1 building
  • 250 guestrooms or units
  • 15 levels
  • 5 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 20138 sq ft of conference space
  • 1871 sq m of conference space
  • Built in 2014
  • Coffee shop
  • Kid's club (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Soekarno-Hatta Intl. Airport (CGK) (34.8 km / 21.6 mi)
  • Train station: Jakarta Cikini Station (1.1 km / 0.7 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton Jakarta - Diponegoro offers 250 air-conditioned accommodations with iPod docking stations and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Jakarta hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

OPEN} Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Poolbar - This poolside bar serves light fare only. Open daily.

THE KOFFEE - Overlooking the pool, this lobby lounge serves light fare only. Open daily.

Sea Grain Restaurant & Ba - This theme restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

IINDIGO Day Club - This poolside cocktail bar specializes in international cuisine and serves light fare only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 217800.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at DoubleTree by Hilton Jakarta - Diponegoro

Policies

This property does not allow children 11 and younger to access the Executive Lounge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 372680 per person (approximately)
  • Fee for in-room wireless Internet: IDR 150000 (rates may vary)
  • Fee for in-room wired Internet: IDR 150000 (rates may vary)
  • Airport shuttle fee: IDR 500000 per vehicle
  • Valet parking fee: IDR 125000 per day
  • Rollaway bed fee: IDR 217800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Jakarta-Diponegoro
  • DoubleTree Hilton Jakarta-Diponegoro
  • DoubleTree Jakarta-Diponegoro
  • DoubleTree Hilton Jakarta Diponegoro Hotel
  • DoubleTree Hilton Diponegoro Hotel
  • DoubleTree Hilton Jakarta Diponegoro
  • DoubleTree by Hilton Jakarta Diponegoro
  • DoubleTree by Hilton Hotel Jakarta Diponegoro
  • DoubleTree by Hilton Jakarta - Diponegoro Hotel
  • DoubleTree by Hilton Jakarta - Diponegoro Jakarta
  • DoubleTree by Hilton Jakarta - Diponegoro Hotel Jakarta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.