10/10 Excellent
Verified traveller
Travelled with partner
24 Dec 2018
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 2 nights in Dec 2018
SUJÁN The Serai, Jaisalmer - Relais & Chateaux
4.0 star property
Upscale tentalow with free breakfast and free valet parking
Choose dates to view prices
Photo gallery for SUJÁN The Serai, Jaisalmer - Relais & Chateaux
Reviews
10
Exceptional
Popular amenities
- Breakfast includedBreakfast included
- PoolPool
- SpaSpa
- Air conditioningAir conditioning
- Parking includedParking included
- LaundryLaundry
Explore the area
Bherwa, Jaisalmer, Rajasthan, 345001
- Lake Gadisar43 min drive
- Patwon-ki-Haveli43 min drive
- Jaisalmer Fort43 min drive
- Jaisalmer (JSA)76 min drive
Room options
View all photos for Suite, 1 King Bed (Luxury Tented Suite)
Suite, 1 King Bed (Luxury Tented Suite)
Highlights
Patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Portable fan
Private bathroom
Bathrobes
Hairdryer
- 117 sq m
- Sleeps 3
- 1 King Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Portable fan
Private bathroom
Bathrobes
Hairdryer
- 89 sq m
- Sleeps 3
- 1 King Bed
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Highlights
Patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Portable fan
Private bathroom
Bathrobes
Hairdryer
- 302 sq m
- Sleeps 3
- 1 King Bed
About the area
Jaisalmer
At SUJÁN The Serai, Jaisalmer - Relais & Chateaux you'll be in the vicinity of Jaisalmer Fortress and Lake Gadisar. Highlights at this tentalow include free cooked-to-order breakfast, a restaurant and free valet parking. .For a drink, you can stop by the tentalow's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and spa services. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Sights in the vicinity of this 4-property class Jaisalmer tentalow include Jaisalmer Folklore Museum and Patwon-ki-Haveli.
What's nearby
- Lake Gadisar - 43 min drive
- Patwon-ki-Haveli - 43 min drive
- Jaisalmer Fort - 43 min drive
- Bada Bagh - 48 min drive
- Kuldhara Abandoned Village Well - 66 min drive
Getting around
- Jetha Chandan Station - 21 min drive
- Jaisalmer (JSA) - 76 min drive
Restaurants
- Shri Kheteshwar Restaurant - 15 min drive
About this property
SUJÁN The Serai, Jaisalmer - Relais & Chateaux
Upscale tentalow with free breakfast and free valet parking
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
A seasonal outdoor pool, spa services, and a library are also featured at the business-friendly SUJÁN The Serai, Jaisalmer - Relais & Chateaux. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.
Smoking is allowed in designated areas at this 4-star Jaisalmer tentalow.
- 21 guestrooms or units
- Cooked-to-order breakfast (free)
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Library
- Outdoor picnic space
- Smoking in designated areas
- Bar or lounge
- Dining venue
SUJÁN The Serai, Jaisalmer - Relais & Chateaux offers 21 air-conditioned accommodations with complimentary bottles of water and complimentary dressing gowns. Rooms open to patios. This accommodation offers separate sitting areas and includes desks. This Jaisalmer tentalow provides complimentary wireless Internet access. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Awards and affiliations
The property is a member of Relais & Chateaux.
Languages
English, Hindi
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- 24-hour return airport shuttle on request for a surcharge
- Free secured, covered self parking on site
- Free secured, covered valet parking on site
- Wheelchair-accessible parking available
Food and drink
- Free cooked-to-order breakfast available daily 7 AM to 11 AM
- A bar/lounge
- A restaurant
Things to do
- Library
- Safari
- Seasonal outdoor pool
Family friendly
- Laundry facilities
- Seasonal outdoor pool
Conveniences
- 24-hour front desk
- Guidebooks
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Daily housekeeping
- Tour and ticket assistance
- Turndown service
Outdoors
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Telescope
Spa
- Massage
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift (single-level property)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchairs on site
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Dressing gowns
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Toothbrush and toothpaste
- Towels
Food and drink
- Free bottled water
- Limited room service
Outdoor space
- Patio
More
- Air conditioning
- Desk
- Laptop workspace
- Portable fan
- Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between 01 June and 31 August.
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child 8 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for INR 10000 per night.
- Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: INR 15000
- New Year's Eve (31 December) Gala Dinner per adult: INR 16500
- Destination fee: INR2000 per person, per night. This fee does not apply to children under 5 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: INR 15000 per vehicle (return, maximum occupancy 3)
- Rollaway bed fee: INR 10000 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.
We should mention
- The seasonal pool will open in September and close in March.
- One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
SUJÁN Serai Jaisalmer Relais Chateaux Safari/Tentalow
SUJÁN Serai Relais Chateaux Safari/Tentalow
SUJÁN Serai Jaisalmer Relais Chateaux
SUJÁN Serai Relais Chateaux
SUJÁN Serai Relais Chateaux S
SUJÁN The Serai, Jaisalmer - Relais & Chateaux Jaisalmer
SUJÁN The Serai, Jaisalmer - Relais & Chateaux Safari/Tentalow
Frequently asked questions
What is the cancellation policy at SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
SUJÁN The Serai, Jaisalmer - Relais & Chateaux offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
Yep, SUJÁN The Serai, Jaisalmer - Relais & Chateaux has a free self car park and free valet parking.
Is there a spa on site at SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
There's no onsite spa, but this property does offer services like massages.
Does SUJÁN The Serai, Jaisalmer - Relais & Chateaux have a pool?
SUJÁN The Serai, Jaisalmer - Relais & Chateaux has a seasonal outdoor pool. The pool is open from September to March.
What makes SUJÁN The Serai, Jaisalmer - Relais & Chateaux a romantic place to stay?
A lounge bar, plus private patios in the guestrooms, help set the scene for a romantic weekend at SUJÁN The Serai, Jaisalmer - Relais & Chateaux.
Does SUJÁN The Serai, Jaisalmer - Relais & Chateaux serve breakfast?
You bet, complimentary cooked-to-order brekkie is available daily from 7 AM to 11 AM.
Is there a free airport shuttle available at SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Is there a bar or restaurant at SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
Check-in begins at 2:00 PM. Check-out time is 11 AM.
Are pets allowed at SUJÁN The Serai, Jaisalmer - Relais & Chateaux?
No, pets are not allowed.
SUJÁN The Serai, Jaisalmer - Relais & Chateaux Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
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Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
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10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Verified traveller
Travelled with family
17 Nov 2018
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The staff was outstanding. Re recommend highly
Verified traveller
Stayed 2 nights in Nov 2018
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