OYO Rooms - accommodation in Jaisalmer

The hotel is good but the service and amenities are a far cry from a 5 star. It doesn't live upto the ITC 5 star standards. We had been put into a room which wasn't set up. Had a broken shower which wasnt checked before handing the room and the problem couldn't be fixed. Finally past midnight we were moved into another room and the service was unacceptable when we had a very long tiring journey with young kids who just wanted to shower and sleep. The staff is polite and courteous but inexperienced to handle a 5 star property. The breakfast service was excellent with a large spread and delicious food. Excet for the initial handling of the situation, it was a pleasant stay but not thee quality you expect for a 5star property. Its a good 4 star hotel. Thank you.

We had a wonderful stay at this hotel. The room was exceptionally clean, comfortable, and well maintained, with everything I needed for a relaxing stay. Housekeeping did an excellent job each day, and the room always felt fresh and welcoming. The service throughout the hotel was outstanding. Every staff member I interacted with was friendly, professional, and genuinely eager to help. They went above and beyond to make sure my stay was comfortable and enjoyable, and their warm hospitality made a lasting impression. Unfortunately, the room arranged for my driver was not comfortable or up to the same standard as the hotel. Because of this, I had to book a different hotel for my driver to stay overnight. I hope the hotel considers improving the quality of driver accommodations in the future, as it would make the experience much better for guests traveling with drivers. This small improvement would further enhance an otherwise outstanding stay. Overall, I highly recommend this hotel to anyone looking for excellent accommodations, exceptional service, and a welcoming atmosphere. I would gladly stay here again and truly appreciate the outstanding experience provided by the entire team.

Excellent property, very nice and cooperative staff, excellent food. Really very good memorable experience. Highly recommended. (Little bit expensive, but worth it)