8/10 Good
Douglas Carl
Travelled with family
20 Mar 2025
Pool was nice.
But workers were replacing the pool deck while we were there - smelly and noisy. Unpleasant.
Service level from staff was generally uninspiring except for a couple of individuals. The guy at the front desk is ambivalent/insousiant. Francesca is a star, as is Dixie at the bar.
Cleaning staff were nice and effective. Hotel is a 3 star by North American standards.
Breakfast was not good - eggs were weird and what they called bacon miniature in size and like cardboard. Pancakes with fruit were good, however. They take the coffee station away at 10 am SHARP!! Can't give the guests anything for free, after all!
Typical Jaco tourist trap - if you want a margarita with crushed ice, well that's an extra buck, otherwise it's on the rocks. The nickel and dime approach is annoying.
Douglas Carl
Stayed 7 nights in Mar 2025