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Jacksonville Inn & Suites

Property class: 2

Photo gallery for Jacksonville Inn & Suites

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and a wall-mounted light fixture.
A row of townhouses with a covered parking area and a motorcycle parked outside.
A small, clean kitchenette with a microwave, coffee maker, and a refrigerator. There are two tables with chairs, and a trash can is visible.
A hotel lobby with a reception desk, a vending machine, a fire extinguisher, and a fire alarm.
A room with a sofa, a chair, a desk, a television, and a microwave.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$143
includes taxes & fees
10 Nov - 11 Nov

Explore the area

View map
1914 Southbrooke Rd, Jacksonville, IL, 62650
  • Place, Jacksonville Community Park
    ‪3 min drive‬
  • Place, Lake Jacksonville
    ‪6 min drive‬
  • Place, Illinois College
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Communication, Accessible Shwr )

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communication, Accessible Shwr )

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

About the area

Jacksonville

At Jacksonville Inn & Suites you'll be 3.2 km (2 mi) from Jacksonville Community Park and 3.6 km (2.2 mi) from Jacksonville PetSafe Bark Park. Highlights at this hotel include free continental breakfast and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Plus you'll find laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this Jacksonville hotel, you'll be 4.1 km (2.6 mi) from Small Eli Ferris Wheel and 4.1 km (2.6 mi) from Big Eli Ferris Wheel #17.

What's nearby

  • Jacksonville Community Park - 3 min drive - 3.9 km
  • Small Eli Ferris Wheel - 4 min drive - 4.5 km
  • Big Eli Ferris Wheel #17 - 4 min drive - 4.5 km
  • Lake Jacksonville - 6 min drive - 5.6 km
  • Illinois College - 8 min drive - 6.6 km

Getting around

  • Springfield, IL (SPI-Abraham Lincoln Capital) - 45 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Casey's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪7 Brew Coffee - ‬6 min drive
  • ‪Twisted Tree Music Hall - ‬5 min drive

About this property

Jacksonville Inn & Suites

Free breakfast is available daily. Public spaces have free WiFi. Jacksonville Inn & Suites also features laundry facilities and a lift. Self parking is free.

This Jacksonville hotel is smoke free.

  • 61 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Jacksonville Inn & Suites offers 61 accommodations with a hairdryer and blackout curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a combined bath/shower unit. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

Frequently asked questions

Is parking available at Jacksonville Inn & Suites?

Yep, Jacksonville Inn & Suites has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Jacksonville Inn & Suites?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at Jacksonville Inn & Suites on 10 Nov 2026 start from AU$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jacksonville Inn & Suites serve breakfast?

Yep, complimentary continental brekkie is on offer daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Jacksonville Inn & Suites?

No, Jacksonville Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Jacksonville Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Jacksonville Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 75 reviews
Rating 8 - Good. 18 out of 75 reviews
Rating 6 - Okay. 11 out of 75 reviews
Rating 4 - Poor. 4 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean hotel. Staff courteous and helpful.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and courteous
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Newly renovated rooms are nice. Nothing special but still nice.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great, clean hotel. No breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms helpful staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want basic hotel services, this works. It was clean. Doors locked, shower had hot water, there's a few cold items for breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing the man at the desk was as nice as could be I am sad there was no breakfast
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hot only had two working jets, rest were broken out
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was small. Rooms were clean newly remodeled fridge in room did not work
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't have anything hot for breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes but milk was in gallon and no hot food
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great other than the mini fridge did not work.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is in a remodeling process. Rooms were clean and had been refreshed. They are a bit short staffed I believe as they didn't replace towels. But we asked at the desk for more no problem. Breakfast was not great. Coffee, cereal, packaged Danish. OJ, milk and yogurt were room temperature. We ate at a local diner just up the road.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet seat broke in the middle of the night,and there was no one to call. They offered to move me to a different room the next morning, as maintenance didn't come in until 10. I decided to check out and go home instead. Also, there was no hot breakfast, just cold cereal and danish.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked two rooms and one of the rooms had stained sheets and blankets, which was very off putting. The other room had mold inside of the refrigerator. At breakfast, the Milk was spoiled, most likely because the refrigerator it was stored in wasn't very cold. The property and rooms arrear to be going through renovations and I feel like our rooms were rushed to get is checked in
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
TV didn’t work properly. Bathtub dripped all night long. No hot water for shower. No complimentary breakfast served as advertised. Very dissatisfied with stay and refused refund by management.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Small outdated- couldn’t use the tv because it wouldn’t connect to wifi due to the remote. Rooms were small and not well equipped with towels, conditioner was jammed. Room was at 88 degrees but was able to bring it down. Owner was super nice, staff could have a been a little nicer but were not mean, just a little unprofessional speaking loudly in another language to other staff while checking in. If you’re wanting a cheap place to lay your head it’s a good price! If you’re wanting a little luxury or space it’s not for you. Other guest were very loud- RUNNING down the hallways- I won’t mark it against them because we didn’t complain, but I’m sure they had to hear it.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a quick overnight but the room was clean and comfortable. Only issue is the sign on the building has the wrong name (says Baymont).which made it hard to find.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Stayed 2 nights in Jun 2026