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Hilton Garden Inn Jacksonville

3.0 star property
Comfortable hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville

Terrace/patio
Exterior
In-room safe, desk, blackout curtains, WiFi
Daily cooked-to-order breakfast (USD 9.95 per person)
Reception
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
1016 Jacksonville Parkway, Jacksonville, NC, 28540
  • Popular LocationJacksonville Mall5 min drive
  • Popular LocationOnslow Memorial Hospital6 min drive
  • Popular LocationMarine Corps Air Station New River11 min drive
  • AirportJacksonville, NC (OAJ-Albert J. Ellis)26 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, WiFi

Room, 1 King Bed, Non Smoking

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, WiFi

Room, 1 King Bed

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, WiFi

Deluxe Room, 1 King Bed, Non Smoking

7.3/10 Good

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, WiFi

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, WiFi

Room, 1 King Bed, Accessible, Bathtub

8.9/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, blackout curtains, WiFi

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, blackout curtains, WiFi

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, blackout curtains, WiFi

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, blackout curtains, WiFi

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.3/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, WiFi

Room, 2 Queen Beds, Non Smoking

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, blackout curtains, WiFi

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, WiFi

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Cable channels
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$234
for 1 night
includes taxes & fees
11 June - 12 June
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About the area

Jacksonville

Hilton Garden Inn Jacksonville puts you in the centre of Jacksonville, 2.9 km (1.8 mi) from Coastal Carolina Community College and 4.2 km (2.6 mi) from Jacksonville Mall. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Lime & Lemon Asian Fusion, is open for breakfast, lunch and dinner. 5000 square feet (465 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Cooked-to-order breakfast is available daily. .Attractions within a 15-minute drive of this 3-property class Jacksonville hotel include Camp Lejeune Main Gate and Visitor Center and Marine Corps Air Station New River.

What's nearby

  • Coastal Carolina Community College - 4 min drive
  • Jacksonville Mall - 5 min drive
  • Onslow Memorial Hospital - 6 min drive
  • Camp Lejeune Main Gate and Visitor Center - 10 min drive
  • Marine Corps Air Station New River - 11 min drive

Getting around

  • Jacksonville, NC (OAJ-Albert J. Ellis) - 27 min drive

Restaurants

  • Chick-Fil-A - 9 min walk
  • Ducks Grille & Bar - 5 min drive
  • Texas Roadhouse - 4 min drive
  • McDonald's - 3 min drive
  • Golden Corral - 4 min drive

About this property

Hilton Garden Inn Jacksonville

Comfortable hotel with fitness centre and 24-hour business centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Jacksonville. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

  • 128 guestrooms or units
  • 5 levels
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 2017
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jacksonville offers 128 accommodations with a safe and free toiletries. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 9.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lime & Lemon Asian Fusion

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 9.95 for adults and from USD 6.95 for children
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Jacksonville?

Hilton Garden Inn Jacksonville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Jacksonville?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville on 11 June 2024 start from AU$200.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Jacksonville?

Yep, Hilton Garden Inn Jacksonville has a free self car park.

Are there any beaches close to Hilton Garden Inn Jacksonville?

The closest beach to Hilton Garden Inn Jacksonville is Hammocks Beach State Park (29.7 km).

Does Hilton Garden Inn Jacksonville have a pool?

Hilton Garden Inn Jacksonville has a pool. The pool is open 9 AM to 10 PM.

Is Hilton Garden Inn Jacksonville family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Hilton Garden Inn Jacksonville is a hit with families.

Does Hilton Garden Inn Jacksonville serve breakfast?

Sure does, cooked-to-order breakfast is offered daily.

Is there a free airport shuttle available at Hilton Garden Inn Jacksonville?

No, Hilton Garden Inn Jacksonville does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Jacksonville?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Garden Inn Jacksonville?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Garden Inn Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 536 reviews" "
Rating 8 - Good. 119 out of 536 reviews" "
Rating 6 - Okay. 39 out of 536 reviews" "
Rating 4 - Poor. 21 out of 536 reviews" "
Rating 2 - Terrible. 16 out of 536 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vaston

Business traveller
Liked: Cleanliness, staff & service, amenities
Good stay, clean and attentive staff. The hot water was out in my room, but that was the only issue.
Stayed 2 nights in Feb 2024

2/10 Terrible

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Might have slept 1 hour
Hotel was advertised including breakfast but it did not. The front desk gave me a coupon to make up for this but the coupon ended up not working the next morning. The breakfast was not edible unless it was free. We were the only customer and it took 45 min for breakfast. Highly not recommend the breakfast. They ended up covering but did not want to which was very odd because it was just a below average continental breakfast. But the main reason for the 1 star review… no hot water 6 pm and 9 pm on a Saturday. The rooms have a large ac/heat window units that cuts on every 30 min during the night so essentially you wake up every 30 min. Room temp does not stay consistent. I would recommend sleeping pills then maybe you could sleep through this. Also hotel is advertised pet friendly but only for service animals. The hotel is close to restaurants and I felt safe in the parking lot at night.
Stayed 1 night in Feb 2024

10/10 Excellent

Samone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The experience was great. It was a short stay, but I enjoyed my time. Everything was clean and up to par.
Stayed 1 night in Jan 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Michelle

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not a Great Stay
Front desk customer service terrible. Room above party room that played loud music constantly after midnight. Hotel outdated and grimy. Looks great on outside but inside tells a different story.
Stayed 3 nights in Dec 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
We were there visiting family for Christmas. This hotel was very close to the base where they are stationed. It’s one of the older Hiltons, but it’s very comfortable and the staff is great! The indoor pool is very small, but a nice attraction for the kids. The pool needed a bit of cleaning and it was definitely time to change the water, but it wasn’t so bad we couldn’t use it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Claro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job staff
Stayed 3 nights in Nov 2023

2/10 Terrible

Aegis

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place, usually great service
We booked and i put my SO on the reservation for check in because he would get there earlier than I would. Sent him the screenshot of the reservation and upon trying to check in, he couldn't. I arrive an hour later, give his name and it was right there. She asked if we wanted to use the card on file and i wanted clarification as we laid through hotels.com and my card shouldn't be on file, but they do ask for one for incidentals and i recently had mine replaced. She then got snarky about it when i asked which card they have on file. I clarified that it was prepaid wth that one, but she may need another for incidentals which was in my hand ready. She then gave another rudely time response. My patience was already shot after a long day and working in the service industry, i try not to be THAT customer. I looked at my SO and expressed that i must be really off if I'm giving those vibes and it had been a really long day. She interjected and said that wasn't her fault to which i responded "well your soft skills are rather harsh" she said to file a complaint, i told her it's just feedback. As we walk up to our room she tells my SO she'll make a note of the interaction. I paid $150 for a decent hotel, not subpar treatment from staff who i wanted to avoid in the first place by letting him check in prior after a long day. Made him wait an hour, then couldn't even have common courtesies.
Stayed 1 night in Oct 2023