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Hilton Garden Inn Jacksonville

Property class: 3

Photo gallery for Hilton Garden Inn Jacksonville

A hotel patio with outdoor seating, a fire feature, and a large glass facade.
A spacious lobby with seating areas, a reception desk, and a large screen.
A pool area with lounge chairs and a table, surrounded by walls with a light blue and white color scheme.
A hotel corridor with a colorful carpet, wooden paneling, and a long hallway with doors and windows.
A modern bar area with a large mural, bar stools, and a television screen.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym
The current price is AU$163
includes taxes & fees
6 Sept - 7 Sept

Explore the area

View map
1016 Jacksonville Parkway, Jacksonville, NC, 28540
  • Place, Challenge Course Park
    ‪3 min walk‬
  • Place, Richard Ray Park
    ‪7 min walk‬
  • Place, Jacksonville Commons
    ‪12 min walk‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪28 min drive‬

Room options

View all photos for 1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

A hotel room with a bed, bedside table, lamp, TV, and a cabinet.

1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 QUEENS PREMIUM W/IN-ROOM DRINKS-SNACKS

A hotel room with two beds, a desk, a TV, and a window with curtains.

2 QUEENS PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, TV, wardrobe, and a painting on the wall.

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A modern room with a blue sofa, a white armchair, a desk with a computer, and a TV.

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Accessible

A modern room with a blue sofa, a white armchair, a desk with a computer, and a TV.

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

A modern room with a blue sofa, a white armchair, a desk with a computer, and a TV.

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, bedside table, lamp, TV, wardrobe, and a painting on the wall.

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

A hotel room with a bed, bedside table, lamp, TV, wardrobe, and a painting on the wall.

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk with a computer, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

A hotel room with two beds, a desk with a computer, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, bedside table, lamp, TV, wardrobe, and a painting on the wall.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk with a computer, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a TV, and a window with curtains.

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Drinks & Snacks)

A hotel room with a bed, bedside table, lamp, TV, wardrobe, and a painting on the wall.

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

A hotel room with two beds, a desk with a computer, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the area

Jacksonville

Hilton Garden Inn Jacksonville places you in the centre of Jacksonville, within a short 5-minute stroll of Richard Ray Park and Challenge Course Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Lime & Lemon Asian Fusion, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 5000 square feet (465 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. .In the area of this 3-property class Jacksonville hotel, you'll find Camp Lejeune Main Gate and Visitor Center.

What's nearby

  • Challenge Course Park - 3 min walk - 0.3 km
  • Richard Ray Park - 7 min walk - 0.7 km
  • Jacksonville Commons - 12 min walk - 1.0 km
  • Camp Lejeune Main Gate and Visitor Center - 10 min drive - 12.5 km
  • Marine Corps Air Station New River - 11 min drive - 17.3 km

Getting around

  • Jacksonville, NC (OAJ-Albert J. Ellis) - 27 min drive

Restaurants

  • ‪7 Brew Coffee - ‬8 min walk
  • ‪Golden Corral - ‬4 min drive
  • ‪Jaggers - ‬4 min drive
  • Sonic Drive-In
  • ‪Texas Roadhouse - ‬4 min drive

About this property

Hilton Garden Inn Jacksonville

Hilton Garden Inn Jacksonville offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn Jacksonville. Self parking is free.

  • 128 guestrooms or units
  • 5 levels
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 2017
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jacksonville offers 128 accommodations with a safe and a hairdryer. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pool
  • Parking included
  • Free Wi-Fi
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4.6 out of 5, Wonderful, 973 reviews
The price is AU$155
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lime & Lemon Asian Fusion

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 11.95 for adults and from USD 6.95 for children
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Jacksonville?

Hilton Garden Inn Jacksonville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Jacksonville?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville on 6 Sept 2026 start from AU$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Jacksonville?

Yep, Hilton Garden Inn Jacksonville has a free self car park.

Does Hilton Garden Inn Jacksonville have a pool?

Hilton Garden Inn Jacksonville has an indoor pool. The pool is open 9 AM to 10 PM.

Is Hilton Garden Inn Jacksonville family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that Hilton Garden Inn Jacksonville is a hit with families.

Does Hilton Garden Inn Jacksonville serve breakfast?

Sure does, cooked-to-order breakfast is offered on weekdays between 6:00 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Jacksonville?

No, Hilton Garden Inn Jacksonville does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Jacksonville?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Garden Inn Jacksonville?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Garden Inn Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 470 out of 730 reviews
Rating 8 - Good. 151 out of 730 reviews
Rating 6 - Okay. 62 out of 730 reviews
Rating 4 - Poor. 27 out of 730 reviews
Rating 2 - Terrible. 20 out of 730 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience and will be attending our next Marine Corp League Convention there in June
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff was very kind.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Aiesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. Quick check-in. Clean fitness center. Many restaurant options within 5 miles.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and easy to understand, dining area was top of the line, lobby, hallways and elevator were very clean. Room was impeccable, beds were comfy.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Avida

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I love this hotel but it has went downhill in a short time. It has a lot of things that needs fixing . The staff was wonderful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean very nice staff will use place in future
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Clarence E

Liked: Cleanliness, staff & service, amenities
Great tasting food
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

TREVOR

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, friendly staff
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Lynette

Liked: Cleanliness, staff & service
Staff were friendly, facility was clean and neat. Breakfast was good too! Shampoo/conditioner/soap/lotion smelled great! Room had a malfunctioning curtain held in place w large paper clips. Pull-out couch was terrible for our kids. The springs could be felt everywhere.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ron Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay overall was a nice experience. I just wish the bed was a little more comfortable! That was my only complaint about the room. The room was very clean. The staff was very friendly and always spoke. The wicker style furniture out front needs to be replaced. It was nice to be able to sit outside though.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable place to stay.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was only open until 9pm would have liked a little later. Breakfast bar was not well organized and not always stocked
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very accommodating. We requested two beds on our late check-in and they provided us with a big room, which we really appreciated. Great location too.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Shumacher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Gabe

Liked: Staff & service, amenities, property conditions & facilities
Cleaning could’ve been better. Spent time washing body hair from another guest down the shower drain.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff which made it an amazing stay
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Would highly reccomend.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were really kind.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Gena

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I booked on a third party site, and the front desk upgraded me from the assigned handicap accessible room to an upgraded room. The room was great, I've never seen a true suite with them before, the room would be awesome for a several day stay... so much room, and two TV's... if the TV's worked. I asked for help, and 1.5 hours later, still no TV's. Went out for dinner and asked for help... got a "Oh yeah, I was going to send someone" response. The TV's did work when I got back, just expected better from them.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this location

As always love this hotel.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful outdoor facilities.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant inside and the friendly staff.
Stayed 2 nights in Mar 2024