Candlewood Suites Jacksonville by IHG

2.5 star property
Hotel in Jacksonville with fitness centre and 24-hour front desk

Photo gallery for Candlewood Suites Jacksonville by IHG

Exterior
Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)
Fridge, microwave, stovetop, dishwasher
BBQ/picnic Area
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AU$103
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
119 Penny Ln, Jacksonville, NC, 28546
  • Place, Coastal Carolina Community College
    ‪12 min walk‬
  • Place, Onslow Memorial Hospital
    ‪2 min drive‬
  • Place, Jacksonville Mall
    ‪2 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪27 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

7.6 out of 10
Good
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Sofa bed
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Sofa bed
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Kitchen

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Separate dining area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Jacksonville

At Candlewood Suites Jacksonville by IHG you'll be within a 20-minute stroll of Coastal Carolina Community College and Jacksonville Commons. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a snack bar/deli and laundry facilities. .In the area of this Jacksonville hotel, you'll find Camp Lejeune Main Gate and Visitor Center.

What's nearby

  • Coastal Carolina Community College - 12 min walk - 1.0 km
  • Onslow Memorial Hospital - 2 min drive - 2.3 km
  • Jacksonville Mall - 2 min drive - 2.3 km
  • Camp Lejeune Main Gate and Visitor Center - 9 min drive - 9.5 km
  • Marine Corps Air Station New River - 10 min drive - 15.7 km

Getting around

  • Jacksonville, NC (OAJ-Albert J. Ellis) - 26 min drive

Restaurants

  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Plaza Del Mariachi - ‬7 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Chuck E. Cheese - ‬7 min walk

About this property

Candlewood Suites Jacksonville by IHG

Hotel in Jacksonville with fitness centre and 24-hour front desk
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. A fitness centre, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Jacksonville by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 95 guestrooms or units
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
Candlewood Suites Jacksonville by IHG offers 95 air-conditioned accommodations with DVD players and free newspapers. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Frequently asked questions

What is the cancellation policy at Candlewood Suites Jacksonville by IHG?

Candlewood Suites Jacksonville by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Jacksonville by IHG?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Jacksonville by IHG on 23 Nov 2025 start from AU$102.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Jacksonville by IHG?

Yep, Candlewood Suites Jacksonville by IHG has a free self car park.

Is there a free airport shuttle available at Candlewood Suites Jacksonville by IHG?

No, Candlewood Suites Jacksonville by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Jacksonville by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Candlewood Suites Jacksonville by IHG Reviews

8.2

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 352 out of 754 reviews
Rating 8 - Good. 216 out of 754 reviews
Rating 6 - Okay. 85 out of 754 reviews
Rating 4 - Poor. 56 out of 754 reviews
Rating 2 - Terrible. 45 out of 754 reviews

Reviews

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

gabrieal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

gabrieal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
They did not put my wife and i in another room when our key didn't work the whole stay after numerous attempts from the staffs and management and they had 12 other suites available the reason why i know 1 of the employees told us.Talk to the manager with her coming to check the keys haven't heard back from hee.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Titus

Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area close to gym. Spacious room Comfortable bed. Reasonable price.
Stayed 1 night in Jul 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Stayed 7 nights in Jul 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want a refund

It was horrible. From check in to check out. It took forever to check in. The room was dirty and ac didn’t work. Had to change rooms twice. The room originally was supposed to be non smoking and when I get in it smelled like 3 packs of Newport’s were smoked there before I got there. I really wish I could get reimbursed from this. Absolutely horrible
Stayed 1 night in Jul 2025

8/10 Good

Dalton

Liked: Cleanliness, property conditions & facilities
It was a good hotel and met my needs well
Stayed 6 nights in Jul 2025

6/10 Okay

Allison

Liked: Staff & service
My flight arrived early and I was able to check in early. Great staff. My room, 103, had some mold in the bathroom and the paint on the walls needed to be touched up.
Stayed 1 night in Jul 2025

8/10 Good

Walter

Stayed 7 nights in Jul 2025

2/10 Terrible

Laurie

Stayed 6 nights in Jul 2025

2/10 Terrible

Laryssa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uninhabitable; horrible

I was unable to stay in this hotel ,due to it being filthy. First room they gave me had not been cleaned. Bed unmade. Trash left on tables, bath light on. Went and told front desk. Then sent to another room. Room had not been cleaned. Trash was in trash can. Sheets did not look like they were changed. The bed was made though. Fleas were jumping on my legs. I couldn’t get hot water to wash my hands. I was told we couldn’t get a refund bc it was booked through Hotels.com. I called for a ride and left. Lesson learned. I tried to immediately contact hotels.com but was only able to use online assistance. I will not trust Hotels.com again.
Stayed 1 night in Jul 2025

4/10 Poor

Braulio

Disliked: Cleanliness, property conditions & facilities
Food in the fridge and bugs
Stayed 1 night in Jul 2025

6/10 Okay

Audrey

Disliked: Amenities
I did not like that there was no breakfast. The carpet needed cleaning. The bed wasn’t comfortable, The mattress was old. I was there for 9 day had no room service.
Stayed 9 nights in Jun 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfy and Close to everything...

Candlewood Suites offers travelers a clean comfortable room without all the extra services of some of the fancy, pricier hotel chains. The room has a small kitchen with full size fridge, dishwasher, microwave, small cook top and coffeemaker. There are dishes and a few pots/pans so that you may cook some simple meals. We stayed here for a high school reunion and the location was perfect. This one is near many restaurant chains on Western Boulevard. The hotel is in walking distance to the Walmart.
Stayed 5 nights in Jul 2025

2/10 Terrible

Wendy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

gloria

Stayed 5 nights in Jul 2025

8/10 Good

Walter

Liked: Cleanliness, amenities
Stayed 7 nights in Jun 2025

10/10 Excellent

Angelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice staff. Quiet rooms and rooms
Stayed 1 night in Jul 2025

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing to write home about

Old, needs remodeling. Asked for hairdryer and told under sink. There was no storage under sink 😂. Key card would stop working randomly and had to go to desk to reactivate. Allow pets, there was a dog left alone for hours just barking and scratching the door!
Stayed 3 nights in Jul 2025