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Best Western Jacksonville Inn

2.5 star property

Photo gallery for Best Western Jacksonville Inn

Egyptian cotton sheets, premium bedding, in-room safe, desk
Indoor pool
Free buffet breakfast
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$155
includes taxes & fees
1 Apr - 2 Apr

Explore the area

View map
1659 S Jackson Street, Jacksonville, TX, 75766
  • Place, Lake Jacksonville
    ‪2 min walk‬
  • Place, Bolton Park
    ‪1 min drive‬
  • Place, UT Health Jacksonville
    ‪2 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room with Sofa Bed - Mobility Accessible/Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Whirlpool, Microwave And Refrigerator

  • Sleeps 2

King Room with Walk-in Shower - Mobility Accessible/Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Comast, Bathtub, Micrfg, Non Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

About the area

Jacksonville

Best Western Jacksonville Inn places you steps from Lake Jacksonville and within a 20-minute stroll of Nichols Green Park. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Sights within a 30-minute walk of this Jacksonville hotel include Bolton Park and UT Health Jacksonville.

What's nearby

  • Lake Jacksonville - 2 min walk - 0.2 km
  • Bolton Park - 1 min drive - 1.9 km
  • UT Health Jacksonville - 2 min drive - 2.3 km
  • Tomato Bowl Stadium - 2 min drive - 2.6 km
  • Nichols Green Park - 2 min drive - 1.9 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Beverly's Country Cafe - ‬3 min walk
  • ‪Dairy Queen - ‬7 min walk

About this property

Best Western Jacksonville Inn

Best Western Jacksonville Inn offers its guests an indoor pool, a hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. The business-friendly Best Western Jacksonville Inn also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 53 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • 1 conference room
Best Western Jacksonville Inn offers 53 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • 4G LTE smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Smartphone
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Executive Inn Jacksonville
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Jacksonville Best Western Executive Inn Hotel
Best Western Executive
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Best Executive Jacksonville
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Best Jacksonville Jacksonville
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Frequently asked questions

Is parking available at Best Western Jacksonville Inn?

Yep, Best Western Jacksonville Inn has a free self car park.

How much does it cost to stay at Best Western Jacksonville Inn?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Jacksonville Inn on 1 Apr 2026 start from AU$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Jacksonville Inn have a pool?

Best Western Jacksonville Inn has an indoor pool. The pool is open 10:00 AM to 10:00 PM.

What makes Best Western Jacksonville Inn a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Best Western Jacksonville Inn.

Does Best Western Jacksonville Inn serve breakfast?

You bet, complimentary buffet brekkie is served at Best Western Jacksonville Inn.

Is there a free airport shuttle available at Best Western Jacksonville Inn?

No, Best Western Jacksonville Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Jacksonville Inn?

Check-in begins at 2 PM. Check-out time is 11 AM.

Best Western Jacksonville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 246 out of 499 reviews
Rating 8 - Good. 143 out of 499 reviews
Rating 6 - Okay. 61 out of 499 reviews
Rating 4 - Poor. 23 out of 499 reviews
Rating 2 - Terrible. 26 out of 499 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

8/10 Good

Marilyn

Stayed 2 nights in Nov 2025

6/10 Okay

Scalandra

Stayed 1 night in Nov 2025

8/10 Good

Scalandra

Liked: Staff & service, amenities
My stay was pleasant as usual but there was a great deal of hair in the sink, bathtub and jetted tub.
Stayed 1 night in Nov 2025

6/10 Okay

Nessa

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Room lacked upkeep, needs clean lamp shade the broken tv removed from the working tv. Walls need a new paint job or at leave a good wiping. But at least the pool and hot tub worked
Stayed 1 night in Nov 2025

8/10 Good

Jonnell

Liked: Cleanliness, staff & service, amenities
All good
Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

All good
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Liked: Staff & service
Disliked: Cleanliness
People at check in were extremely nice...
Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All i have to say is that the lady at the front during the day was so sweet and kind and thats saying a lot coming from a Canadian 🇨🇦 Everything was nice and clean and the gym pool and food in the morning was fantastic! Would recommend it to anyone that is visiting Jacksonville. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was amazing! After being on the road for 5 hours my back was stiff. The hot tub fixed me right up.
Stayed 1 night in Oct 2025

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice atmosphere, and awesome internet
Stayed 1 night in Oct 2025

8/10 Good

Scalandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Oct 2025

8/10 Good

Scalandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good
Stayed 1 night in Oct 2025

10/10 Excellent

Charles D.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and comfortable room. The hot tub jets didn't work, but it was just the right temperature for a soak!
Stayed 2 nights in Oct 2025

10/10 Excellent

Coy, Longview

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Sep 2025

6/10 Okay

John, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Towels were fresh. Staff was very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Serenity Rachel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice soft bed. Fluffy pillows. The staff was amazing!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jacobi

Liked: Cleanliness, property conditions & facilities
Fantastic!!
Stayed 1 night in Jul 2025

8/10 Good

Scalandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ami

Stayed 1 night in May 2025

8/10 Good

Kathey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great bed was comfortable but those little pillows were no my type. Everyone was complaining about them during breakfast. Not just me. Everyone from other rooms were complaining. One man called his wife who was driving in and told her to bring their pillows.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Stayed 1 night in Jun 2025

10/10 Excellent

Harold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Jun 2025

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I didn't like how the room smelled. It has a very bad smell in the room. I didn't ask for a refund or a different room because the lady at the front desk seemed preoccupied when I arrived and took her almost 10 minutes to help me because she was on the phone with another person. I won't be using this establishment again.
Stayed 1 night in Jun 2025