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Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property
Hotel in Jackson with outdoor pool and free breakfast

Photo gallery for Holiday Inn Express Hotel & Suites Jackson NE by IHG

Outdoor pool
Exterior
Exterior
Free daily buffet breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$221
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
55 Parkstone Place, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪5 min walk‬
  • Place, The Ballpark at Jackson
    ‪17 min walk‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Bath Shower Combination)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

About the area

Jackson

At Holiday Inn Express Hotel & Suites Jackson NE by IHG you'll be within just a 15-minute stroll of West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and seasonal outdoor swimming pool. Business amenities include a meeting room and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. .Sights within a 10-minute drive of this Jackson hotel include Music Highway Crossroads and Old Hickory Mall.

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min walk - 0.5 km
  • The Ballpark at Jackson - 17 min walk - 1.5 km
  • Old Hickory Mall - 5 min drive - 8.4 km
  • Casey Jones Village - 5 min drive - 9.4 km
  • Union University - 5 min drive - 9.8 km

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Dodge's - ‬6 min drive
  • ‪Jonathans Grille - ‬7 min walk
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Casey's - ‬9 min walk

About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

Hotel in Jackson with outdoor pool and free breakfast
Holiday Inn Express Hotel & Suites Jackson NE by IHG offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Jackson NE by IHG also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Jackson hotel is smoke free.

  • 92 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • No smoking on site
  • 1 conference room
Holiday Inn Express Hotel & Suites Jackson NE by IHG offers 92 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenity
SpringHill Suites by Marriott Jackson
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 720 reviews
The price is AU$173
includes taxes & fees
13 Feb - 14 Feb
SpringHill Suites by Marriott Jackson

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open on 30 May and close on 08 September.
  • Pool access available from 9:00 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Holiday Inn Express Hotel & Suites Jackson NE by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

As of 1 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jackson NE by IHG on 15 Feb 2026 start from AU$220.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Yep, Holiday Inn Express Hotel & Suites Jackson NE by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG have a pool?

Holiday Inn Express Hotel & Suites Jackson NE by IHG has a seasonal outdoor pool. The pool is open 9:00 AM to 10 PM (Seasonal outdoor pool open from May 30 to September 08).

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG serve breakfast?

Yep, free buffet brekkie is available on weekdays between 6:00 AM and 9:30 AM and weekends between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, Holiday Inn Express Hotel & Suites Jackson NE by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 315 out of 565 reviews
Rating 8 - Good. 135 out of 565 reviews
Rating 6 - Okay. 54 out of 565 reviews
Rating 4 - Poor. 34 out of 565 reviews
Rating 2 - Terrible. 27 out of 565 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

leigh

Stayed 1 night in Oct 2025

2/10 Terrible

Deandra

Travelled with family
The sound of the air conditioner was so loud. There were no more rooms to move to
Stayed 1 night in Oct 2025

10/10 Excellent

Tierney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will find out in the morning.
Stayed 1 night in Oct 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no pets and did not eat breakfast
Stayed 1 night in Sep 2025

8/10 Good

Gloria

Travelled with partner
Liked: Amenities
Room was very clean and quieter than expected.
Stayed 1 night in Sep 2025

6/10 Okay

Douglas

Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

ANTHONY

Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Diane, rock valley

Liked: Amenities
Area was easy to find and close to interstate. Good psrking
Stayed 1 night in Aug 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Benny Taylor

Stayed 1 night in Jul 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool needed cleaning but it was still nice for us . Breakfast was very good. Staff super friendly
Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Holiday Inns that I have stayed at. They’re always my first choice and this one is great.
Stayed 3 nights in Aug 2025

4/10 Poor

Will

Stayed 1 night in Aug 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly. I was greeted upon arrival, offered a cold bottle of water, and the next morning the cleaning staff and everyone greeted and made conversation. I have never had that at a hotel stay. It was enjoyable and the room was nice, quiet, with room darkening shade, and a comfortable bed.
Stayed 1 night in Aug 2025

2/10 Terrible

Christy

Disliked: Cleanliness, property conditions & facilities
Room had mold. Tv didn't work and was unclean overall
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower in particular was kind of nasty. One key card didn't work at all and the other one barely worked. The staff were very nice and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Mindy, Middleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We got to the property a little early and the lady at the desk was less than helpful, so we left went for some food. Once we returned, the two gentlemen at the front desk were very curious and helpful. The woman at the front desk earlier could take some tips from the gentlemen. The property and amenities were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast an pool
Stayed 3 nights in Jul 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

william

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with good dining options nearby, love the patio sitting area with the gazebo, great staff on all shifts, will make it my hotel of chioce when staying in the area.
Stayed 1 night in Jul 2025